HR & Business Operations Manager

About Oblytech:

Oblytech is a growing IT consulting and software development company providing services including ServiceNow consulting, Salesforce development, cloud solutions (AWS, Azure, Google Cloud), custom software development, AI/ML solutions, and offshore IT staff augmentation.

We serve clients across the United States (USA), Canada, and Australia through offshore delivery and remote engagement models. As an official Salesforce Partner and an expanding ServiceNow consulting provider, Oblytech operates in a dynamic, growth-oriented environment that requires strong internal governance, execution discipline, and operational flexibility.

Job Title: HR & Business Operations Manager

Role Overview:

human resources functions and internal business operations

intentionally broad

This role requires close collaboration with founders and senior stakeholders and carries significant responsibility for maintaining operational continuity, compliance, and internal coordination.

Key Responsibilities:

indicative and not exhaustive

Human Resources & People Management

• Oversee and manage HR operations including, but not limited to, recruitment coordination, onboarding, employee lifecycle management, performance management processes, and exits.
• Maintain HR policies, employment documentation, contracts, NDAs, and internal records in compliance with applicable laws and company standards.
• Ensure compliance with Indian labor laws, statutory requirements, and internal governance frameworks, directly or through third-party vendors.
• Coordinate payroll processing, attendance management, leave administration, and statutory filings.
• Act as a point of escalation for employee relations, performance concerns, and workplace matters, ensuring fair, consistent, and documented handling.
  

Business Operations & Internal Execution

• Support and manage day-to-day internal operations across teams as directed by leadership.
• Monitor execution of assigned activities, tasks, and deliverables across functional teams.
• Drive operational discipline, follow-through, and adherence to defined processes.
• Facilitate coordination and information flow between different teams to support business objectives.
• Assist leadership in translating strategic priorities into operational actions.
  

Process, Governance & Reporting

• Establish, implement, and maintain internal processes, standard operating procedures (SOPs), and reporting mechanisms.
• Track operational metrics, activity indicators, and performance data as defined by management.
• Maintain accurate internal documentation, dashboards, and operational records.
• Identify operational risks, gaps, or inefficiencies and escalate appropriately with recommended corrective actions.
• Ensure adherence to internal policies, timelines, and governance standards.
  

Strategic & Administrative Support

• Support workforce planning, resource coordination, and organizational scaling initiatives.
• Assist in implementing new tools, systems, workflows, or controls as required by the business.
• Provide operational and administrative support to founders and senior leadership as needed.
• Undertake additional responsibilities, assignments, or projects reasonably required to support business continuity and growth.
  

Authority & Accountability:

• The role operates under the direction of company leadership and does not constitute a director-level or statutory authority unless explicitly assigned in writing.
• Decision-making authority, budget responsibility, and people management scope will be defined and may be modified by management from time to time.
• The role holder is expected to maintain confidentiality, act in the companys best interests, and comply with all internal policies and contractual obligations.
  

Skills and Experience Required:

• 3 to 8 years of experience in HR, operations, business operations, or general management roles within IT services, consulting, or growth-stage organizations.
• Working knowledge of Indian employment laws, HR operations, and organizational compliance.
• Demonstrated experience managing internal processes, team coordination, and operational execution.
• Ability to work in a dynamic environment with evolving responsibilities and priorities.
• Strong organizational, communication, and documentation skills.
• High degree of professionalism, discretion, and integrity.
  

What We Offer:

• Compensation commensurate with experience, role scope, and performance.
• Opportunity to work closely with founders and senior leadership.
• Exposure to global delivery and offshore business models.
• Scope for role evolution and increased responsibility based on performance and business needs.
• Professional work environment with an emphasis on accountability and governance.
  

Important Disclaimer:

The above job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove responsibilities as business needs evolve.