House Manager

Role Overview

overall day-to-day operations, maintenance, safety, and coordination

vendor coordination, preventive maintenance oversight, and on-ground supervision

Key Responsibilities

1. Building Operations & Maintenance

• Oversee daily operations of the entire building including lobby, elevators, parking floors, tenant floors, rooftop, and pool.
• Ensure all building systems are functioning optimally:
• Elevators
• VRF air-conditioning systems
• Electrical systems (DG, panels, lighting)
• Plumbing and drainage
• Water pumps, tanks, and filtration systems
• Conduct

  daily inspections

  of common areas and critical equipment.
• Maintain high standards of cleanliness, hygiene, and presentation across the property.
  

2. Vendor & AMC Management

• Coordinate with external vendors for:
• Elevator maintenance
• VRF AC servicing
• Electrical and plumbing repairs
• Pool maintenance and water quality checks
• Housekeeping, pest control, and security services
• Raise service requests, follow up until resolution, and ensure quality of work.
• Track and manage

  Annual Maintenance Contracts (AMCs)

  and service schedules.
• Verify vendor bills against work completed before approval.
  

3. Tenant & Occupant Coordination

• Act as the

  single point of contact

  for tenants regarding building-related issues.
• Address and resolve complaints related to common areas, utilities, or infrastructure.
• Coordinate with tenants for planned maintenance, shutdowns, or inspections.
• Maintain a professional, service-oriented relationship with all occupants.
  

4. Rooftop & Swimming Pool Management

• Ensure the rooftop area and pool are:
• Clean, safe, and well-maintained at all times
• Compliant with safety and hygiene standards
• Coordinate with pool maintenance vendors for:
• Regular cleaning
• Chemical dosing and water quality checks
• Equipment maintenance (filters, pumps, heaters if applicable)
• Monitor usage and report any misuse or safety concerns immediately.
  

5. Safety, Security & Compliance

• Ensure building safety protocols are followed at all times.
• Monitor security staff and CCTV operations.
• Conduct regular checks of:
• Fire safety systems
• Emergency lighting
• Exit signage
• Maintain records for compliance with local authorities, if required.
  

6. Reporting & Documentation

• Maintain logs for:
• Daily inspections
• Breakdown incidents
• Vendor visits and repairs
• Prepare basic monthly reports covering:
• Maintenance issues
• Expenses
• Pending repairs
• Escalate critical issues to ownership/management promptly with solutions.
  

Skills & Qualifications

• 5+ years of experience as a

  House Manager / Facility Manager / Building Supervisor

  (residential or mixed-use).
• Strong understanding of:
• VRF AC systems (operational coordination level)
• Elevators, electrical and plumbing systems
• Excellent vendor management and follow-up skills.
• Good communication skills in

  English and Hindi

  (local language a plus).
• Hands-on, proactive, and problem-solving mindset.
• Comfortable with emergency handling and after-hours coordination when required.
  

Working Hours

• 6 days a week
• Availability for emergencies beyond working hours when required.