Hostess For a Hospitality Industry.

Role & responsibilities

focuses on guest reception, seating, and reservations, ensuring a smooth and welcoming arrival experience

• Greeting and welcoming guests:

  This includes a warm and friendly greeting upon arrival, creating a positive first impression.

• Managing reservations and waitlists:

  Hostesses are responsible for taking reservations, managing seating charts, and organizing waiting lists to ensure efficient seating.

• Escorting guests to their tables:

  Guiding guests to their designated tables or waiting areas, providing menus, and potentially introducing the server.

• Providing menus and information:

  Offering menus, explaining daily specials, and providing information about the hotel or dining establishment.

Communication and Coordination:

• Acting as a communication hub:

  Relaying guest preferences, special requests, and feedback to the appropriate staff (servers, kitchen, management).

• Maintaining a clean and organized workspace:

  Ensuring the hostess station and dining area are tidy, well-stocked, and presentable.

• Assisting with special requests and events:

  Helping guests with special needs, coordinating with staff for events, and ensuring seamless service.

• Addressing guest complaints or issues:

  Resolving minor complaints and escalating more complex issues to management.

Additional Responsibilities:

• Maintaining cleanliness and organization:

  Ensuring the dining area is clean, tables are set, and necessary supplies are available.

• Upselling and promoting:

  In some establishments, hostesses may also promote hotel services, special offers, or menu items.

• Assisting other staff as needed:

  Providing support to servers, bartenders, or other staff members during busy periods.

In essence, the hostess acts as the first point of contact for guests, setting the tone for their dining experience and contributing to the overall efficiency and smooth operation of the hotel or restaurant.

Urgent Job Opening for a 5 Star Hotel

Job Location -Mumbai

Position - Hostess

Salary -20 K CTC

Interested can share CV on 7303646404

If your Friend or juniors are interested for this profile then kindly share their number/Resume to me

Regards

HR Aachika

Contact-9810287404