Holiday Sales Team Lead

Job Description

Company Description: Holiday Tribe is a Great Place To Work® Certified™, seed-stage VC-funded travel-tech brand based in Gurugram. We specialize in crafting unforgettable leisure travel experiences by integrating advanced technology, leveraging human expertise, and prioritizing customer success. With holidays curated across 30+ destinations worldwide, partnerships with renowned tourism boards, and recognition as the Emerging Holiday Tech Company at the India Travel Awards 2023, Holiday Tribe is transforming the travel industry. Our mission is to redefine how Indians experience holidays—making travel planning faster, smarter, and more personalized, ensuring every trip is truly seamless and unforgettable. Role Description: Key Responsibility Areas: Ownership of sales targets individual/team. Manage sales team for B2C Channel (both International (long haul preferred & Domestic holiday sales). Oversee the design and customization of long-haul holiday packages, ensuring end-to-end travel arrangements. Drive growth and improvement through people development. Regularly coach and develop team members Pro-actively identify new business opportunities to increase sales Desired Attributes: B2C Sales Expertise: Strong background in business-to-consumer (B2C) sales, preferably in the travel and tourism industry. Industry Knowledge: Experience in holiday sales, long-haul travel, and end-to-end travel arrangements. Sales Leadership: Proven ability to lead a team, drive performance, and exceed sales targets. Customer Relationship Management: Strong skills in client handling, upselling, and delivering exceptional service. Travel & Destination Expertise: In-depth knowledge of international travel destinations, visa processes, and holiday trends. Negotiation & Closing Skills: Ability to convert leads into bookings and maximize revenue opportunities. Operational Proficiency: Familiarity with travel booking systems, CRM tools, and travel industry software. Problem-Solving: Ability to handle customer issues, resolve escalations, and ensure smooth travel experiences. Strong Communication: Excellent verbal and written communication skills, with an ability to engage customers and team members effectively. Why Join Us? Competitive salary and performance-based incentives. Opportunities for growth and career development in a rapidly expanding company. A dynamic and collaborative work environment with a focus on innovation and customer satisfaction. Show more Show less