Hiring !! Walk-In For International Voice Process Mumbai/Navi Mumbai

0 - 3 years

3 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

WALK-IN DRIVE INTERNATIONAL VOICE PROCESS

excellent English communication skills

Salary:

Location:

Freshers welcome

Roles & Responsibilities International Voice Process (Sutherland)

  • Handle inbound/outbound calls for international customers (UAE/US/ process depending on requirement).
  • Communicate clearly and professionally with customers in English.
  • Understand customer queries and provide accurate resolutions.
  • Maintain a positive, polite, and customer-friendly attitude during calls.
  • Follow call scripts, process guidelines, and quality standards.
  • Update customer information and call details in the system accurately.
  • Escalate calls or issues to senior teams when necessary.
  • Meet performance metrics such as call quality, handling time, and customer satisfaction.
  • Work in

    24/7 rotational shifts

    as per business needs.
  • Maintain confidentiality and follow company policies.

Interested ?

Please share your resume or contact - HR Laiba-8097119804

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