Hiring || Key Account Manager || Edtech

About NCR Eduservices :

NCR Eduservices is a leading provider of innovative educational technology solutions. We specialize in e-learning platforms, academic content, and digital services tailored for higher education institutions. Our mission is to empower educational ecosystems with technology that transforms learning and institutional operations.

Job Title :

Experience:

Role Overview :

Account Manager

Key Responsibilities

Client & Account Management

• Lead client engagements with Indian universities and colleges.
• Drive onboarding, product implementation, and ongoing relationship management.
• Act as a single point of contact for institutional clients.

Growth, Expansion & Retention

• Manage renewals, contract discussions, and upselling opportunities.
• Identify expansion potential through customer data insights and feedback.
• Ensure long-term client satisfaction and retention.

Strategic Collaboration

• Liaise with international clients and internal US/UK teams for alignment.
• Share strategic feedback for product enhancements and localization.

Travel & Operations

• Willingness to travel extensively across India for institutional visits.
• Travel support includes TA, lodging, and fooding arrangements.

Required Skills & Experience

• Minimum 9 years of overall experience, with at least 3+ years in a managerial role.
• Strong experience in

  EdTech and SaaS

  domains.
• Proven success in managing high-value clients in the education sector.
• Prior international exposure (US/UK/Canada/NZ/Australia) within the last 2-3 years.
• Excellent project management, communication, and negotiation skills.
• Must be tech-savvy and comfortable working with digital platforms.

Additional Information

• Work Mode:

  Work From Office is preferred (WFH only if criteria are fully met)

• Shift Timings:

  10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM IST

• Working Days:

  Monday to Saturday (1st & 3rd Saturday Off)

• Target Market:

  Reputed Universities & Colleges in Pan India

• Travel Requirement:

  TA + Lodging + Fooding covered

To Apply:

Regards,

Kirtika Sharma

9599314292

Team Lead-HR & Operations