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Hiring Fraud Disputes | Gurgaon | Immediate Joiner

Hiring Fraud Disputes | Gurgaon | Immediate Joiner

Human Before Resource

1 - 6 years

2 - 6 Lacs

New Delhi Gurugram Delhi / NCR

Posted:1 day ago| Platform:

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Skills Required

Fraud Disputes Chargeback Dispute Resolution Fraud Investigation Dispute Management Transaction Monitoring AMEX Fraud Analysis Genpact Fintech Provana Ienergizer Fraud Coginzant Fraud Monitoring HCL Fraud Prevention Paytm Telus EXL Fraud Control WNS Axis Fraud Detection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for India's Most Dynamic Profile in Banking Finance & Payment Domain

Notice Period:

Position:

Location:

CTC:

Call/ WhatsApp-

9147047908,

9147047909

9997196123

9073639536

Job Overview

Fraud & Dispute Analysts

Key Responsibilities

Analyze transactions to detect and prevent fraudulent activities.
Monitor and investigate suspicious chargebacks and transaction disputes.
Communicate with customers, merchants, and internal teams to resolve disputes in a timely manner.
Process chargebacks in compliance with card network rules (Visa/MasterCard/Amex).
Maintain accurate records of fraud cases, disputes, and resolutions.
Prepare daily/weekly reports related to fraud trends and dispute volumes.
Adhere to internal compliance and quality standards.

Eligibility Criteria

Graduate and Post Grad in any discipline

Minimum 1 year of experience in fraud disputes, chargebacks, transaction monitoring, or dispute management in Banking, BPO, or Financial Process.

Good understanding of payment industry processes and fraud trends.\

Excellent communication skills (both written and verbal).

Flexible to work in 24*7 rotational shifts, including night shifts.

Must be willing to work from the Gurgaon office.

Skills Required

Strong analytical and fraud investigation skills.
Ability to work on multiple fraud cases simultaneously.
Good knowledge of MS Office (Excel and Word).
Familiarity with card network chargeback guidelines is a plus.
Ability to meet deadlines and SLA requirements.

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