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Hiring Fraud Disputes | Gurgaon | Immediate Joiner

1 - 6 years

2 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hiring for India's Most Dynamic Profile in Banking Finance & Payment Domain

Notice Period:

Position:

Location:

CTC:


Call/ WhatsApp-

9147047908,

9147047909

9997196123

9073639536

Job Overview

Fraud & Dispute Analysts

Key Responsibilities

  • Analyze transactions to detect and prevent fraudulent activities.
  • Monitor and investigate suspicious chargebacks and transaction disputes.
  • Communicate with customers, merchants, and internal teams to resolve disputes in a timely manner.
  • Process chargebacks in compliance with card network rules (Visa/MasterCard/Amex).
  • Maintain accurate records of fraud cases, disputes, and resolutions.
  • Prepare daily/weekly reports related to fraud trends and dispute volumes.
  • Adhere to internal compliance and quality standards.

Eligibility Criteria

  • Graduate and Post Grad in any discipline

  • Minimum 1 year of experience in fraud disputes, chargebacks, transaction monitoring, or dispute management in Banking, BPO, or Financial Process.

  • Good understanding of payment industry processes and fraud trends.\

  • Excellent communication skills (both written and verbal).

  • Flexible to work in 24*7 rotational shifts, including night shifts.

  • Must be willing to work from the Gurgaon office.

Skills Required

  • Strong analytical and fraud investigation skills.
  • Ability to work on multiple fraud cases simultaneously.
  • Good knowledge of MS Office (Excel and Word).
  • Familiarity with card network chargeback guidelines is a plus.
  • Ability to meet deadlines and SLA requirements.

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