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Sr Associate : Technical Support : Jaipur : 43K CTC : Apply Now

Outpace Consulting Services

1.0 - 4.0 years

4 - 5 Lacs

Jaipur

Work from Office

Hi We are looking forward to hire candidates for Technical Support Key Highlights : > Minimum 1 yr Exp in Customer Support / BPO > Salary Range (CTC) : 43K CTC > Excellent Communication Skills Required > 10,000 Relocation Bonus > 14 Days Guest House Whatsapp Your CV : Saifi @ 92084 59988 Roles and Responsibilities Handle customer queries through various channels such as chat, email, and voice calls. Provide excellent customer service by resolving issues promptly and efficiently. Work on blended processes for international clients in the US market. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of all interactions with customers.

Posted 4 weeks ago

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Exploring telus Jobs in India

Telus is a leading telecommunications company that offers a wide range of career opportunities in India. With a strong presence in the country, Telus provides job seekers with various roles in the telecommunications industry. Here is a detailed overview for those looking to explore Telus jobs in India.

Top Hiring Locations in India

Bangalore
Hyderabad
Pune
Chennai
Mumbai

Average Salary Range

The average salary range for Telus professionals in India varies based on experience levels. Entry-level positions can expect a salary ranging from INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in Telus may involve starting as an entry-level associate and progressing to roles such as Senior Developer, Tech Lead, and eventually reaching higher positions within the organization.

Related Skills

In addition to Telus-specific skills, professionals in this field may benefit from having expertise in areas such as telecommunications, networking, project management, and customer service.

Interview Questions

What experience do you have working in the telecommunications industry? (basic)
Can you explain the differences between 3G, 4G, and 5G technologies? (medium)
How do you troubleshoot network connectivity issues? (medium)
Have you worked with VoIP technology before? If so, can you describe your experience? (medium)
How do you stay updated with the latest trends in telecommunications? (basic)
Can you explain the concept of Quality of Service (QoS) in telecommunications? (advanced)
How do you handle escalated customer complaints related to network issues? (medium)
What experience do you have with network security protocols? (medium)
Have you ever implemented a network upgrade project? If so, what was your role? (medium)
How do you prioritize tasks when managing multiple projects simultaneously? (basic)
Can you describe a time when you had to work under pressure to resolve a critical network issue? (medium)
What is your experience with working on cross-functional teams in a telecommunications environment? (medium)
How do you ensure compliance with industry regulations in your work? (basic)
Have you ever trained junior team members on new technologies or processes? (medium)
Can you explain the concept of latency in networking? (advanced)
How do you handle conflicting priorities from different stakeholders in a project? (medium)
What tools do you use for network monitoring and analysis? (basic)
How do you approach troubleshooting complex network issues with limited information? (advanced)
Can you describe a successful project you led from conception to implementation in the telecommunications field? (medium)
How do you ensure network performance meets specified Service Level Agreements (SLAs)? (medium)
Have you ever worked on a network infrastructure redesign project? If so, what were the key challenges you faced? (medium)
What is your experience with implementing network redundancy and failover mechanisms? (medium)
How do you handle communication with stakeholders during a network outage? (medium)
Can you explain the concept of network virtualization and its benefits in telecommunications? (advanced)

Closing Remark

As you prepare for your Telus job interview, make sure to showcase your expertise in telecommunications and related skills. With the right preparation and confidence, you can land a rewarding career at Telus in India. Good luck!

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