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Hiring For Voice Process || Noida(WFO)

Hiring For Voice Process || Noida(WFO)

Tech Mahindra

0 - 5 years

0 - 1 Lacs

noida

Posted:1 week ago| Platform:

Apply

Skills Required

customer service good english communication inbound voice process inbound customer service customer support customer care voice process customer queries customer handling voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Candidates,

Customer Service Profile

Location - Noida(WFO)

Roles and Responsibilities

Manage incoming phone calls.
Identify and assess customers needs to achieve satisfaction.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Provide accurate, valid and complete information by using the right methods/tools.
Keep records of customer interactions, process customer accounts and file documents

Eligibility

Excellent English communication skill is required.
Graduation mandatory.
Freshers & experienced both are eligible.
Salary will depend on communication skills and previous experience.
5 days working with rotational shifts and off.
Immediate joiners are required.

Interested ones can contact HR Pragya - 9211933188/ Pratishtha - 7303342018/ HR Vidushi - 8700027438/ HR Mohini - 8448716839 or can directly come for walk in interview at below mentioned address and mention "HR Pragya" or "HR Pratishtha" or "HR Vidushi" or "HR Mohini" on top of your resume.

Monday to Saturday (10AM to 3PM)

Office Address - A6 Noida Sec 64, Near Sahara Chowk, Nearest metro station - Noida 62

Carry below list of documents while coming for interview.

Hard copy of resume, E-Aadhar card & Pan card
All education documents
All experience letters

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