Hiring For International Voice/ Sal Up To 6LPA/ Fixed UK Shifts!

Warm Greeting From Rivera!!

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.

(Candidates please call or SMS if in case the recruiter is busy)

CHETHANA: 7829336034

Required Skills:

• Prefer customer service experience handling agitated customers
• Prefer phone experience in call center environment
• Must be flexible to working a variety of hours, as the center is open 24 x 7
• Excellent organizational skills.
• Strong communication skills and excellent customer relations skills.

Job Expectations:

• Maintains a working knowledge of policy and procedures.
• Demonstrates excellent listening, written and verbal communications skills.
• Demonstrates flexibility and works constructively under pressure while responding positively to change.
• Demonstrates excellent diplomacy and interpersonal communication skills when interacting with customers
• Must have the ability to work with customers, on the telephone, to isolate and resolve problems within the customer's equipment, software applications, or in the broadband network
• Must be able to communicate effectively with customers. Responsible for talking and negotiating with customers as well as interacting with other work groups
• Ability to perform more than one function at a time while communicating with internal and/or external customer

Desired Candidate Profile

* Candidates with relevant experience can apply

*Possess good analytical skills - detail oriented

*Possess good communication skills, both oral and written

*Be familiar with Microsoft applications and working knowledge of MS excel

*Have a good attitude - should be committed to the work

Perks and Benefits

Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.