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Hiring For International Process

0 - 4 years

1 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Process: Customer Service


Job Role: Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems.


Designation: Executive / Sr. Executive

Experience: Fresher / The candidate should hold minimum 6 months International Voice experience.


Shift Timing: 24/7 Shifts

Week Off: 2 rotational week off

Role:


"1. Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems.

2. Resolve customer complaints and issues by providing accurate information and offering appropriate solutions in a timely manner.

3. Educate customers on available plans, features, and promotions to enhance their service experience and increase customer satisfaction."


Location: Ghansoli - Loma IT Park


Interested candidates can share their CV's on JuiliD@hexaware.com


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Hexaware Technologies
Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

10001 Employees

380 Jobs

    Key People

  • R Srikrishna

    CEO
  • Hiten D. Tuli

    CFO

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