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Process Associate (Freshers Only)-HR Praity

0 - 1 years

0 - 1 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description


Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, BCA, MCA, Mtech, Ba LLB and any niche qualification) are NOT ELIGIBLE.


PRINCIPAL RESPONSIBILITIES:


Work on the various front offices client tools as required for the specific queues and provide customer service through calls.

Understand customer queries received through calls and act accordingly.

Maintain a healthy and clean work environment & adhere to company policies and procedure.

Continuous up gradation of process knowledge as required


CRITICAL SKILLS REQUIRED:


  • Excellent communication skills.
  • Comprehension - Ability to clearly understand the problem statement
  • Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
  • Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
  • Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs
  • Has to be comfortable with regular night Shift
  • Only Immediate Joiners

Perks and Benefits:


Cab Facility

Shift Allowance


Freshers preferred


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Wipro
Wipro

Information Technology & Services

Bengaluru

250,000+ Employees

11977 Jobs

    Key People

  • Thierry Delaporte

    CEO & Managing Director
  • Jatin Dalal

    Chief Financial Officer

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