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International Voice Process Executive

0 years

0 - 2 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Trigent Software Pvt Ltd

International Voice Process. Call Ashish 8707017932

Responsibilities:

  • Review the application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates' queries.
  • Respond to candidates' queries over email & Calls
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
  • Participate in Team building activities
  • Looking for Immediate joiner or 15 Days Notice Period

  • CTC From 25K to 40K (Depends on last drawn & relevant experience)

Looking only for Excellent communication skills & Should be Flexible for Rotational Shift (Including Night Shift)

Apply Only If you are interested & Matching to the Requirement.

Ashish_s@trigent.com

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Trigent Software
Trigent Software

IT Services and IT Consulting

Southborough MA

1001-5000 Employees

251 Jobs

    Key People

  • Vikram R. Ahuja

    Co-Founder & CEO
  • Sujay D. Ahuja

    Co-Founder & CTO

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