Head-Technical Sales Engineer Industrial Products

we are hiring candidates who are having experience in selling to Chemical, Paper and Textile Industry

The role is responsible for determining the demand of products from clients, identify potential customers, driving customer interactions and satisfaction with existing customers and ensuring all payments are well within the credit limit and completed in the set credit period

Key Result Areas

• Market Analysis, Sales and Forecasting
• Customer Relationship Management
• Bill Processing and Payments
• Product Packaging
• Team Planning and Management

Roles and Responsibilities

Please elaborate on the Key Result Areas (from the previous section), to describe the job responsibilities for the role

Market Analysis, Sales Planning and Forecasting

• Study the customers potential by analysis the market and plan for relevant sales connects. Performs regular study on competitor activity
• Suggests the goods to be made based on the study
• Accordingly conduct an internal planning for production and delivery of all client requirements
• Arrive at location wise clients to achieve targets and growth
• Reviews the monthly sales targets and plans to achieve the same

Customer Relationship Management

• Create and grade Clients in the financial range of A+, A1, B and C and ensure there is a planned and schedule customer connect proactively by providing the roll status
• Focus on high potential clients in the location and engage with the client continuously till the finalization of their need and delivery to ensure they are not lost to competition
• Ensures regular connect with the customer looking at their key buying influence (KBI) and also gets insight into what is happening in the industry
• Reduce turn over time of rolls by focusing on high value rolls

Bill Processing, Payments and Reporting

• Ensure that all customer invoices are processed, planned in a timely manner. Follows up on Sales outstanding to ensure closure
• Work with the Accounts department to ensure payments come in before the credit period
• Ensure there are no delays in payment in the planned credit limit and credit period
• Tracks list of payments overdue,
• Submits a report on quotations to be followed up on and works on ensuring a closure on the same
• Submits a report on orders lost and analyses reasons for the same

Product Packaging

• Plan and ensure supply to factory requirements such as Camber data, Edge relief data, repair confirmation requirement, packing box availability, Transported Name, Bearing requirement etc.
• Amend purchase orders as needed to ensure that client delivery timelines are met

Team Planning and Management:

• Conduct a daily morning Sales meeting on closures
• Develop a team of Sales and Service Engineers to meet and expand Business requirements
• Continuously interact with the Sales and Internal sales team to work towards better customer satisfaction
• Ensures submission of a daily reports covering daily meetings, visits, list of complaints and complaint summary

9. Skill & Knowledge requirements

Fault Analysis Training

Knowledge of Rubber Industry

Customer Focus

10. Educational Qualifications

Diploma Engineer or any Graduate in Chemistry with specific industry experience e.g. Textile, Paper, Steel

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Candidates with Technical Skills, experience in selling B2B Industrial Products

Willingness to travel:

• 75% (Preferred)

Role & responsibilities

Preferred candidate profile