Job Summary Responsible for Planning and Strategy Development, Coaching Team & alignment with Training & Customer Focus and Service Planning and Strategy Development Design sales force deployment that complies with SFE guidelines, and optimizes investment of resources according to business potential and ROI Establish SFE monitoring systems (including ETMS) correlating potential for business, investment of activities & results achieved Review SFE KPI metrics to ensure compliance with SFE guidelines and consult with respective BU Heads on remedial action required In consultation with the BU Heads, design the salesforce incentive scheme, ensuring compliance with SFE guidelines and the Code of Conduct Establish an SFE Project Team to develop SFE strategy and ensure comprehension and implementation of guidelines Establish processes for monitoring company, promoted product and message recall to ensure core message delivery and competitive share of voice/mind Coaching Team & alignment with Training Oversee coordination of sales force foundation training programs to ensure key behaviours/ competencies are developed and support Training Managers on course delivery Collaborate with marketing/Training to ensure the development of product distance learning materials Conduct semi-annual performance review for direct reports Customer Focus and Service Ensure a National customer database is in place profiling customers against potential for business Strong understanding of HCP & Trade sales environment & digital literacy with a systems-thinking approach to integrating digital as a core component of strategy Ensure an optimal level of National calling activity with key target customers Ensure that direct reports understand and disseminate (e.g. in Training) the Code of Conduct Ensure availability of meaningful and accurate salesforce metrics (e.g. ETMS summary reports, SFE “dashboards”) for management information Communicate monthly SFE KPI metrics data Develop behaviours leading to enhanced effectiveness as outlined in key SFE practices in ANI Experience Details Minimum 10+ years of relevant experience. 10 + years’ experience in Sales ( with managerial experience) and Marketing with 3 years as Training Manager/ SFE Manager Planning & Prioritizing Decision-making & problem solving Communication skills – written & verbal, Presentation skills Drive for Results & Customer Focus Developing People, Networking Ability Energy & Enthusiasm, Teamwork & Co-operation