Head - Sales

Job Description

Key Responsibilities: Strategic Sales Leadership & Business Expansion: - Develop and execute comprehensive sales strategies and plans to achieve ambitious revenue targets and drive business growth through the expansion of retail stores across the UAE. - Identify and evaluate opportunities for new store locations and contribute to the overall expansion strategy. - Analyze market trends, competitor activities, and customer behavior to identify growth opportunities and adapt sales strategies accordingly. - Drive large-scale revenue and profit gains through effective sales initiatives and operational excellence. Retail Operations Management: - Oversee the day-to-day operations of all retail outlets, ensuring efficiency, compliance with company policies, and a consistent brand experience. - Implement and optimize operational processes to enhance productivity, reduce costs, and improve overall store performance. - Ensure effective stock management, including inventory control, loss prevention, and efficient replenishment processes. - Optimize space management within retail outlets to maximize product visibility, customer flow, and sales potential. Sales Promotion and Product Launches: - Develop and implement strategic sales promotion plans and new store concepts to generate sales, attract customers, and achieve sales targets. - Coordinate in-store promotional activities for new product releases, special offers, and seasonal campaigns. - Plan and execute successful product launches and sales promotion campaigns across the retail network. - Evaluate the effectiveness of sales promotions and make data-driven adjustments for future campaigns. Budgeting and Financial Performance: - Set up and manage overall sales targets and budgets for individual retail outlets, ensuring alignment with company-wide financial goals. - Monitor sales performance against targets, analyze variances, and implement corrective actions as needed. - Ensure cost-effective operations and contribute to the overall profitability of the retail network. - Provide regular reports on sales performance, operational metrics, and market insights to senior management. Retail Metrics and Performance Analysis: - Define and effectively measure key retail performance metrics (e.g., sales per square foot, conversion rates, average transaction value, customer satisfaction). - Analyze retail metrics to identify trends, areas for improvement, and opportunities to enhance sales and operational efficiency. - Implement strategies based on data analysis to optimize store performance and drive better results. Team Leadership and Talent Management: - Lead, mentor, and develop a team of high-performing retail managers and store staff across all locations. - Foster a positive and results-oriented work environment, promoting teamwork, accountability, and continuous improvement. - Implement effective strategies for talent acquisition, training, performance management, and retention of key personnel. - Build a strong leadership pipeline within the retail operations. Cross-Functional Collaboration: - Collaborate effectively with other departments, including marketing, merchandising, supply chain, and finance, to ensure alignment and support for retail sales and operational initiatives. - Communicate effectively with senior management on sales performance, operational challenges, and strategic recommendations. Customer Experience: - Champion a customer-centric culture across all retail outlets, ensuring exceptional service and a positive shopping experience. - Implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and address any concerns promptly and effectively. Qualifications and Experience: - Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. A Master's degree is preferred. - Minimum of 15 years of progressive experience in retail management, with a significant focus on sales and operations leadership within a multi-store environment. - Proven track record of successfully expanding retail store networks and driving substantial revenue growth. - Extensive experience in managing the sales and operations of retail outlets, including setting targets, managing budgets, and optimizing store performance. - Demonstrated success in implementing effective sales promotion plans and new store concepts to generate sales and achieve targets. - Strong experience in coordinating in-store promotional activities for new releases and special products. - Proven ability to plan and execute successful product launches and sales promotion campaigns. - Exceptional skills in driving large-scale revenue and profit gains within a retail setting. - Strong financial acumen with experience in setting up budgets and managing overall sales targets for individual retail outlets. - In-depth understanding and proven ability to ensure effective stock and space management within retail environments. - Strong analytical skills with the ability to effectively measure and interpret key retail metrics to drive performance improvements.