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Job description Job Title: Head Operations– Fitness and Sports Location: Bangalore (Head Office) with Pan-India Operations Experience : 8+ Years in Operations Salary: ₹15,00,000 to ₹18,00,000 About Medifit Consultants Pvt Ltd: Medifit Consultants Pvt Ltd is a leading name in the health and wellness industry, specializing in delivering transformative fitness, spa, and wellness solutions across India. With a mission to redefine wellness experiences, we bring innovation, quality, and excellence to every project. Join us in creating a healthier and happier world through holistic wellness programs and exceptional services. Job Overview: Medifit Consultants Pvt Ltd is looking for a visionary Head Operations– Fitness and Sports, with extensive expertise in pre-opening projects across the fitness, spa, or events sectors. This is a unique opportunity to lead national-level projects, driving operational excellence, customer satisfaction, and brand growth. Key Responsibilities: Lead and manage daily operations across multiple fitness and sports centers, ensuring consistency in service delivery and member experience Develop and implement SOPs, operational guidelines, and KPIs for all fitness, gym, yoga, and sports programs Oversee budgeting, cost control, and resource allocation to maximize efficiency and profitability Monitor and improve member retention, satisfaction, and service quality across all centers Work closely with trainers, instructors, and facility managers to ensure alignment with brand standards Coordinate with sales, marketing, and HR teams to support growth and staffing needs Drive health & safety, equipment maintenance, and compliance standards across locations Use data and analytics to identify gaps, trends, and performance metrics to guide strategic decisions Lead expansion efforts into new locations or service areas, ensuring smooth operational setup Build, mentor, and lead high-performing operations teams Requirements: Bachelor’s degree (MBA or Sports/Fitness Management certification is a plus) 8+ years of experience in operations, with at least 3 years in a leadership role within fitness/sports/wellness sector Strong knowledge of gym/fitness studio operations, customer service, staffing, and vendor management Ability to manage cross-functional teams across multiple locations Excellent communication, leadership, and strategic thinking skills Proficiency with MS Office, Google Workspace, and basic familiarity with fitness CRMs or ERP tools Passionate about fitness, wellness, and delivering exceptional member experiences Performance-based incentives Opportunity to lead Pan-India operations with a focus on innovation and growth Comprehensive professional development programs Travel and wellness benefits How to Apply: Interested candidates can send their resumes to vimalrajan@medifitconsultants.com or apply via linkedin. Show more Show less
