Head of Sales - Retail (Male or Female)

Job Title: Head of Sales – Delhi NCR

Location: Delhi NCR
Department: Sales & Operations
Reporting To: Senior Management
Travel Requirement: Extensive regional travel required

Role Overview:

Meena Bazaar is seeking a dynamic and experienced Head of Sales to lead sales operations across the Delhi NCR region. The ideal candidate will be responsible for overseeing multiple Regional Sales Heads and Store Managers, ensuring smooth execution of business operations, driving sales performance, and maintaining high standards of customer service and visual merchandising.

This role demands strong leadership, interpersonal, and communication skills, along with the ability to handle a large field team across multiple locations. The candidate should be willing to travel extensively and have a proven track record in Indian ethnic wear retail or a similar industry.

Educational Qualifications:

• Master’s Degree in MBA, Fashion Designing, Retail Management, or a related field

Key Responsibilities:

• Sales Leadership: Drive sales growth by mentoring, guiding, and motivating the Regional Heads of Sales and their respective teams.
• Customer Experience: Implement strategies to enhance in-store customer experience and personalized service.
• Team Management: Supervise, guide, and support store-level teams. Conduct regular performance reviews and set measurable goals.
• Operational Excellence: Ensure daily store operations meet company standards. Review store readiness, grooming, compliance, and legal documentation.
• Visual Merchandising & Inventory: Oversee visual merchandising across all stores and coordinate with merchandisers to maintain optimal stock levels.
• Market Analysis: Monitor retail trends, competitor activity, and customer feedback to guide strategic decisions.
• Sales Data & Reporting: Analyze sales performance and trends. Lead regular meetings with Regional Sales Heads to align targets and initiatives.
• Training & Development: Identify training needs and create development plans for sales staff to ensure continuous improvement.
• Cross-functional Collaboration: Work closely with the merchandising, marketing, and senior leadership teams to implement store-level and region-wide strategies.
• Issue Resolution: Handle customer and staff grievances professionally, escalating where required with timely follow-up.
• Process Compliance: Ensure daily, weekly, and monthly stock audits and reporting across all stores.

Desired Profile & Experience:

• Atleast 2–3 years of experience in a similar leadership role in retail sales, preferably in ethnic wear, fashion, luxury, or lifestyle retail
• Overall must have 12 to 15 years experience in retail (ethnic wear)
• Strong knowledge of store operations, merchandising, and multi-store management
• Demonstrated ability to lead large field teams across locations
• Excellent communication, presentation, and people management skills
• Strong analytical mindset with the ability to interpret sales data and take decisions
• Flexible, proactive, and solution-oriented
• Proficient in MS Office (especially Excel) and POS systems
• Experience in Indian ethnic wear retail is a distinct advantage

Key Competencies:

• Leadership & Team Building
• Business Acumen
• Customer-Centric Approach
• Retail Analytics & Planning
• Communication & Interpersonal Skills
• Decision-Making & Problem Solving
• Adaptability & Travel Readiness

Job Types: Full-time, Permanent

Pay: ₹485,174.51 - ₹800,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Safdarjung Enclave, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of experience do you have in retail sales or multi-store sales leadership?

☐ Less than 2 years
☐ 2–3 years☐ 4–6 years☐ More than 6 years

• Have you previously managed a team of Regional Sales Heads and/or multiple Store Managers?

☐ Yes
☐ No

• Have you worked in the Indian ethnic wear, fashion retail, luxury, or lifestyle retail industry?

☐ Yes, Indian ethnic wear
☐ Yes, fashion/luxury/lifestyle retail☐ No, but in a related retail sector☐ No retail experience

• Are you proficient in using MS Excel, PowerPoint, and retail reporting tools?

☐ Yes
☐ Somewhat☐ No

• Are you comfortable with extensive travel within Delhi NCR and occasionally to other regions?

☐ Yes
☐ No

• Do you have experience in the following areas? (Select all that apply)

☐ Visual merchandising and store setup
☐ Sales data analysis and reporting☐ Team performance tracking and appraisals☐ Handling customer complaints and escalations☐ Inventory and stock management☐ Staff training and development

• Why do you think you are a good fit for the Head of Sales role at Meena Bazaar?
• How soon can you join if selected?

☐ Immediately
☐ Within 15 days☐ Within 30 days☐ More than 30 days

Education:

• Master's (Required)

Experience:

• Area Manager: 5 years (Required)

Language:

• English (Required)

Location:

• Safdarjung Enclave, Delhi, Delhi (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person

Expected Start Date: 11/08/2025