Head of Sales

Job Overview:

• The Head of Sales for NIIT Digital will lead both offline (Field & Learners Hub) and Inside Sales Teams.
• This role involves collaboration with Product, Marketing, and other stakeholders to drive growth and meet revenue/P&L targets.
• The ideal candidate should have proven experience in driving sales within an e-commerce, edtech, or digital company, with expertise in managing both offline/field and online/digital sales cycles, customer engagement, tele-sales operations, and data analytics.
• Experience in the EdTech space is a valuable advantage.

Key Responsibilities and Duties:

• Take ownership of the revenue across the business vertical.
• Plan and strategize to build & deliver on sales goals across all channels - Field, Inside Sales, Learner's Hub & Channel Sales
• Oversee the day-to-day operations of entire Sales team, ensuring consistent performance and alignment with overall sales strategies.
• Expect the Sales head to be hands on & mentor inside, field, channel & learner hub teams.
• Develop and execute targeted sales strategies for the Field Sales team to meet and exceed sales targets in specific geographic regions which has strong college presence
• Foster collaboration between all Sales Channels to ensure seamless communication, lead distribution, and a unified approach to meeting sales goals.
• Work closely with Business Head to identify new market opportunities and drive continuous revenue growth.
• Develop strategies for up-selling and cross-selling products to customers.
• Implement and use analytics to track sales trends.
• Ensure sales teams effectively use CRM systems to track customer interactions, follow-ups, and conversions, and maintain accurate and up-to-date records of sales activities.
• Identify skill gaps and collaborate with training team to design training programs to improve sales techniques, product knowledge, and customer service.
• Design and manage Sales incentive programs aligned with the company's sales goals, fostering a competitive and motivated environment.
• Lead financial planning, budgeting, and ROI maximization while staying current with industry trends, products, and channels.

Educational Qualifications:

• Mandatory: MBA in Sales & Marketing from a Premier College

Technical Skills:

• Mandatory: Proven experience in leading both field/ Institutional & Inside sales teams.

Behavioral/Soft Skills:

Mandatory:

• Strong passion for selling and achieving targets.
• Innovative and forward-thinking with a proactive approach to handling multiple responsibilities.
• Exceptional time management skills, with the ability to prioritize and manage projects with overlapping goals.
• Adaptable, flexible, and resourceful, especially in a fast-paced, quick-turn business model.
• Strong ability to drive target orientation within the team and align them with organizational goals.
• Excellent communication skills.
• Open to traveling across the country.
• Experience: 12 years overall (with 3 years of experience in EdTech companies).