Head of Sales and Operations

Job Summary

The Sales & Operations Executive/Manager is responsible for driving business growth through client acquisition, managing end-to-end event operations, and ensuring seamless execution of all event deliverables. The role requires strong communication, negotiation, vendor management, and on-ground coordination skills to deliver successful corporate events, exhibitions, weddings, and artist-based events.

Key Responsibilities

1. Sales & Business Development

• Identify and approach potential clients across corporate, institutional, and private sectors.
• Generate leads through networking, partnerships, and market research.
• Present event concepts, packages, and customised solutions to clients.
• Create and send proposals, quotations, and presentations as per client requirements.
• Handle negotiations and close sales to achieve monthly and quarterly targets.
• Maintain strong relationships with existing and new clients for repeat business.
• Coordinate with marketing teams for promotional campaigns, brand visibility, and pitch materials.

2. Client Servicing

• Understand client objectives and convert them into actionable event plans.
• Serve as the primary point of contact for clients before, during, and after events.
• Ensure timely communication, updates, and documentation to maintain high client satisfaction.
• Manage changes, revisions, and expectations professionally.

3. Event Operations & Execution

• Coordinate with vendors, suppliers, artists, exhibitors, production teams, and venue partners.
• Oversee venue selection, site visits, layouts, production requirements, and logistics.
• Create event flow, timelines, checklists, and operational plans for smooth execution.
• Ensure all event elements (production, hospitality, artist management, technical setup, manpower) are delivered within timelines.
• Handle on-ground supervision during events to ensure flawless execution.
• Manage budgets, invoicing, and cost optimisation without compromising quality.

4. Coordination & Administration

• Maintain CRM records, sales reports, and event documentation.
• Ensure compliance with company policies, vendor contracts, and operational standards.
• Coordinate with finance for billing, payment follow-ups, and vendor settlements.
• Prepare daily, weekly, and monthly operational and sales reports.

Required Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent negotiation and sales pitching abilities.
• Good understanding of event production, logistics, and vendor ecosystem.
• Ability to multitask and work under tight deadlines.
• Proficiency in MS Office, CRM tools, and basic budgeting.
• Problem-solving attitude with strong organisational skills.
• On-ground event handling experience is a must.

Experience & Qualifications

• 1–5 years of experience in events, exhibitions, artist management, or hospitality industry.
• Graduate in any discipline; MBA/Marketing is a plus.
• Proven track record in sales and event execution roles.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Work Location: In person