Job
Description
Role Overview: As the Head of Performance at Drive FITT, your role will involve leading the strategic planning and execution of the Cricket, Fitness, Recovery, and Nutrition programs. You will be responsible for driving revenue, managing a team of elite trainers, and enhancing the customer experience to ensure member satisfaction and retention. Additionally, you will be at the forefront of program innovation and execution, staying ahead of fitness trends and incorporating best practices into Drive FITT programming. Key Responsibilities: - Lead the strategic planning and execution of the Cricket, Fitness, Recovery, and Nutrition programs. - Ensure seamless integration of wellness offerings into the member lifecycle and club experience. - Foster a thriving member community through events, social content, and daily touchpoints. - Drive revenue across personal training, group classes, premium programs, and recovery services. - Define and track KPIs including client retention, team productivity, engagement, and revenue goals. - Recruit, train, and manage a team of elite trainers, instructors, and wellness coaches. - Design and conduct ongoing sports, fitness, product, and sales training for all frontline staff. - Build and scale signature Drive FITT programs including group fitness formats, recovery-led protocols, and nutrition & coaching modules. - Customize offerings based on member segments, data, and club-level feedback. - Be a visible leader across the club floor, engage with members, gather feedback, and resolve service issues swiftly. - Drive member retention, loyalty, and community-building through high-touch service and surprise-and-delight moments. - Stay ahead of global fitness and wellness trends and incorporate best practices into the Drive FITT programming. - Create and implement SOPs across fitness operations, hygiene, recovery services, and safety standards. - Help standardize wellness programming and training across multiple locations for franchise rollouts. - Lead/participate in special projects such as Cricket performance labs, Trainer onboarding bootcamps, and Celebrity-led workshops. Qualifications Required: - 7-10 years of leadership experience in fitness, wellness, or high-performance environments. - Deep knowledge of fitness operations, human performance science, recovery modalities, and nutrition fundamentals. - Experience managing large teams and coaching talent. - Strong business acumen and comfort with budgeting and P&L responsibility. - Excellent interpersonal, communication, and problem-solving skills. Please note that the additional details of the company were not provided in the job description. To apply for this position, email your CV with the subject "Head of Performance" to careers@drivefitt.club. Join Drive FITT to be a founding leader in a fast-scaling, celebrity-backed brand, shape the wellness culture of India's next-generation sports and fitness clubs, work with elite professionals and athletes, and enjoy autonomy, innovation, and the opportunity to build something iconic.,
