Head of Operations Role Role Overview The Head of Operations will oversee all studio operations, ensuring smooth execution across shoots, post-production, team management, logistics, and client servicing. This is a leadership role focused on scaling systems, optimizing resources, and maintaining Secret Sauce’s signature quality. Key Responsibilities Studio & Shoot Operations Manage day-to-day studio functioning, including space, equipment, and scheduling. Oversee pre-production, production, and post-production timelines. Create and enforce SOPs for shoot prep, on-ground execution, and wrap-ups. Coordinate with stylists, photographers, editors, and assistants to ensure shoot readiness and delivery. 2. Team & Workflow Management Assign and track responsibilities across projects ensuring timelines are met. Resolve bottlenecks and communication gaps between departments. Maintain a high-performance culture through regular reviews and feedback. 3. Client Coordination & Servicing Act as the bridge between creative leads and clients during active projects. Oversee project timelines, feedback loops, revisions, and final deliveries. Ensure smooth onboarding and exit experience for every client. 4. Finance & Vendor Oversight Track project budgets, cost estimations, and actual spends for procuring props and backdrops. Regular follow up with clients on timely payments by ensuring all the assets go out once the payment arrives (all ad-hoc projects, unless specified otherwise). 5. Strategic Planning & Growth Identify operational inefficiencies and introduce systems to scale sustainably. Collaborate with founders to forecast resource needs, hiring plans, and monthly targets. Assist in onboarding key partnerships or long-term retainers. Must-Have Skills & Qualities 3-5 years of experience in production/studio operations, preferably in a creative or F&B content environment. Strong leadership, delegation, and team-building capabilities. Excellent communication and negotiation skills. Process-oriented, yet flexible with problem-solving on the fly. Familiarity with tools like Google Sheets, Notion, Trello, or ClickUp. Calm under pressure, thrives in a fast-paced and creative environment. Good-To-Have Background in film, advertising, food, or fashion production. Understanding of post-production timelines and editing workflows. Interest in brand storytelling, visual media, or food content. Why Join Us? Be part of one of India’s most exciting content studios in the F&B space. Collaborate with a passionate, ambitious team working on high-impact projects. Opportunity to shape the next phase of Secret Sauce Studios’ growth. Show more Show less