About Welspun
Welspun World is one of India's fastest growing global conglomerates with businesses in Home Textiles, Flooring Solutions, Advanced Textiles, DI Pipes, Pig Iron, TMT bars, Stainless Steel, Alloy, Line Pipes, Infrastructure & Warehousing.At Welspun, we strongly believe in our purpose to delight customers through innovation and technology, achieve inclusive & sustainable growth to remain eminent in all our businesses. From Homes to Highways, Hi-tech to Heavy metals, We lead tomorrow together to create a smarter & more sustainable world.Job Purpose/ Summary
Quality Head is responsible for leading and managing the quality function across the Steel Melting Shop, Rolling Mill, and Bright Bar operations. The role ensures that all products meet customer specifications, industry standards, and regulatory requirements while driving continuous improvement in processes, systems, and people. The position also plays a key role in developing and implementing quality strategies, enhancing customer satisfaction, and supporting business growth through reliable and consistent product performance.Job Title
Head of Department - SMS - QC - SteelLead the quality function across Steel Melting Shop, Rolling Mill, and Bright Bar units. Establish, implement, and monitor quality systems, procedures, and standards in line with ISO/TS and customer requirements. Ensure adherence to metallurgical and mechanical property requirements for products. Drive process control and improvement initiatives to reduce defects, rework, and customer complaints. Develop and implement quality assurance and quality control plans for raw materials, in-process, and finished products. Collaborate with production, maintenance, R&D, and supply chain teams to ensure consistent quality output. Lead customer audits, certifications, and external agency inspections. Implement statistical quality control, root cause analysis, and corrective/preventive action plans. Mentor and develop the quality team to build capability and strengthen quality culture across the organization. Monitor and report on key quality performance indicators to senior management. Support new product development and process trials with quality validation. Ensure compliance with statutory and regulatory standards for steel and related products.Principal Accountabilities
Quality Strategy & LeadershipDefine and implement quality strategy aligned with business goals. Build and sustain a culture of quality, compliance, and continuous improvement. Quality Systems & StandardsEstablish, implement, and monitor quality systems as per ISO/IATF and customer-specific requirements. Ensure compliance with metallurgical, mechanical, and regulatory standards for steel products. Process Control & ImprovementDrive process capability improvement across Steel Melting Shop, Rolling Mill, and Bright Bar operations. Lead initiatives to reduce internal defects, rejections, and customer complaints. Apply quality tools such as SPC, FMEA, root cause analysis, and Six Sigma for problem-solving. Customer & External InterfaceLead customer quality audits, third-party inspections, and certification processes. Act as the key contact for customer quality requirements and feedback. Ensure timely resolution of customer complaints and implementation of corrective actions. Inspection & TestingOversee raw material, in-process, and finished product inspection and testing. Ensure laboratories and testing equipment are maintained, calibrated, and aligned with standards. Cross-Functional CollaborationWork closely with production, R&D, supply chain, and maintenance to ensure consistent quality output. Support new product development and process trials with quality validation. Team Development & Capability BuildingMentor and develop the quality team to strengthen technical and problem-solving skills. Build a performance-driven team culture with accountability and ownership. Monitoring & ReportingTrack and report quality performance indicators (e.g., rejection rate, customer complaints, audit scores.. Present quality performance and improvement plans to senior management. Regulatory & Safety ComplianceEnsure adherence to statutory, regulatory, and environmental requirements. Promote safe practices in quality labs and inspection areas.Key Interactions
Auditors,Customers,External Communication ,Internal Communication ,Quality Assurance ,Quality team,Senior ManagementExperience
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Proficiency Level
Global Mind-set Quality Management Systems Business & Commercial acumen Product Certification People Excellence Material Assessment Entrepreneurship Computer SkillsAdditional Section (Can Be Added, If Required.
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