Job
Description
Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as our Head of Business Performance & Insights This is a highly influential role in which you’ll support the success of your business area by leading overall business planning, facilitating the overall operating rhythm, and supporting different teams to deliver value You’ll define and lead the execution of key business and people processes while supporting the delivery of strategic priorities and using insights to influence decisions You’ll enjoy considerable exposure, leading the planning and execution of projects and representing the business in organisation wide initiatives We're offering this role at Director level What you'll do As our Head of Business Performance & Insights, you’ll oversee business management activity and resource, monitor and facilitate the delivery of business area plans, and lead a specialist team. You’ll assist with the delivery of business planning, ensuring the financial, property, and headcount positions are understood. You’ll also collate, interpret, and track key performance metrics and lead the annual planning and budget cycle to deliver business plans. You’ll track and challenge the commercial performance which would include elements of income, cost, customer, and risk, as determined by the priorities of the business, and you’ll lead strategic projects to optimise the franchise model. You’ll also oversee the governance, secretariat activities, and controls required to ensure the effective design and implementation of business area plans. As well as this, you'll have atleast 18 years experience in a role with same or similar capacity. In addition to this, you’ll: Actively provide value adding expert services, working with stakeholders to ensure actionable insights Ensure performance and business management activities are aligned to the strategic agenda, leading the planning, coordination and delivery within the business area Manage financial and headcount reporting which will include the overview of cost report checking, forecasting, cost allocation, budget setting, cost control initiatives, and business cases Be responsible for people planning, covering capability, engagement, and communications, and identifying opportunities to develop employees in line with our talent and skills frameworks Review relevant MI, providing ad-hoc analysis of data when needed Set key metrics, lead cost strategy, and align with leaders to deliver results. Plan resources smartly, build strong partnerships, and boost income The skills you'll need We’re looking for a skilled analytical thinker, able to handle complex dynamics and exercise judgement in the development of strategic plans. Along with an understanding of our strategy and its impact on business models, you’ll have experience of operational and financial planning, and of leading diverse, professional teams. We’re also looking for: Experience as an advisor to a large, complex organisation The ability to develop innovative solutions in a fast paced environment Experience of the financial services industry and a broad understanding of risk management Strong analytical, interpretative, and project management skills Experience of the design and delivery of complex change activity at senior levels Experience of collaborating effectively across functions at all levels, and of communicating with regulatory bodies Show more Show less
