Head Human Resource

Job Title

Location

Qualifications

related field is preferred.

Experience

HR leadership role managing large teams

Gender

Salary

contact us

Please go through the below then apply :

Key Responsibilities:

1. Strategic Leadership & Planning:

Develop and implement HR strategies aligned with the company's overall

business objectives, focusing on scaling HR capabilities as the business

grows.

Lead workforce planning to support organizational expansion while ensuring

efficient allocation of resources across departments.

2. Team Management & Development:

Oversee a large HR and recruitment team, ensuring smooth operations

across all HR functions.

Foster an inclusive, positive, and high-performance culture, encouraging

team members to reach their full potential.

Develop succession planning, leadership development, and career path

programs to retain high-potential employees.

3. Recruitment & Talent Acquisition:

Direct recruitment initiatives to meet large-scale hiring demands and support

the growing needs of the company.

Collaborate with department heads to anticipate workforce needs and

ensure timely hiring of qualified talent.

Implement innovative recruitment techniques, focusing on building a strong

pipeline of candidates and reducing time-to-hire.

4. Performance Management & Employee Engagement:

Drive a culture of high performance through well-structured performance

management programs and consistent feedback systems.

Design and implement employee engagement programs that enhance

morale

Establish and monitor KPIs to track HRs impact on business performance.

5. HR Operations & Compliance:

Ensure compliance with labor laws and HR regulations across regions,

maintaining policies that protect both employees and the company.

Manage HR budgets, payroll, and benefits administration, aligning HR

operations with financial goals.

Continuously optimize HR processes, utilizing technology to improve

efficiency.

6. Learning & Development:

Lead the design and implementation of comprehensive training programs to

upskill employees and support career growth.

Identify and nurture potential leaders within the organization, developing

programs for leadership growth and development.

7. Employee Relations:

Serve as a trusted advisor for employee relations issues, managing conflict

resolution and fostering a collaborative work environment.

Act as the primary contact for resolving high-level employee concerns,

promoting a culture of transparency and mutual respect.

Qualifications:

• Education: Masters degree in Human Resources, Business Administration, or a

related field is preferred.

• Experience: 7+ years of progressive HR experience, with at least 3 years in a senior

HR leadership role managing large teams

• Proven track record in high-growth environments, particularly in e-commerce or

service-based industries, is highly desirable.

• Expertise in HR operations, employee relations, talent acquisition, and performance

management.

• Skills: Excellent interpersonal, negotiation, and conflict resolution skills. Proficiency

with HRIS and other HR management tools. Strong analytical and strategic planning

capabilities.

Why Join Us?

vServe offers a dynamic work environment, opportunities for growth, and the chance to be part

of a team that is shaping the future of e-commerce support services. We value creativity,

commitment, and a focus on excellence.