HARTS Change Manager

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About the role

The organizations we support are each at a defining moment. Some are ambitious startups moving from hustle to scale, while others are large enterprises like airport giants establishing their first Global Capability Centres. These journeys are not only about structure but also about people adapting, leaders stepping up, and organizations transforming their ways of working. We would love to have you guide them through this.  

As a Change Manager, you will work side by side with leadership and teams to make transformation real. You will assess readiness, map the impact of change across people and processes, and design strategies that make complex shifts such as global expansion and new organisation setup. You will create communication and engagement approaches that connect transformation to purpose, help leaders carry their teams through uncertainty, and build adoption strategies that ensure the change lasts.  

If you have led transformation in global companies, this role gives you the chance to apply that expertise in diverse contexts, from helping startups build their first change practices to enabling enterprises to scale confidently across geographies.  

How you’ll make an impact

• Partner with customer leadership to shape and guide transformation programs that support growth and global expansion.  
• Design and deliver integrated change strategies including communication, engagement, and training.  
• Conduct stakeholder and change readiness/impact assessments to identify where change will be felt most and what support is needed.  
• Support culture and mindset shift that help organizations scale effectively, whether in startup growth or GCC setup.  
• Equip leaders and managers with the tools and confidence to guide their teams through change.  
• Track progress and adoption, ensuring transformation delivers real impact and momentum.  
• Facilitate workshops, leadership summits, and other forums that bring people together to align on transformation goals.  

What will make you a great fit

• 5+ years of experience in change management, transformation, or organizational development.  
• Experience in supporting startups, scale-ups, or global enterprises through change. 
• A self-starter who is comfortable with ambiguity and thrives in dynamic environments.  
• Strong storytelling and communication skills, able to connect strategy to daily realities.  
• A problem-solver who brings both empathy and structure, ensuring people feel supported while change moves forward.  
• Someone who enjoys working across cultures and functions, creating alignment and trust in diverse settings.  

What is in it for you

• An opportunity to work across diverse client contexts, from scaling startups to global expansion programs.  
• Exposure to customer leadership, with the chance to shape adoption strategies that influence how organizations operate.  
• A role that balances strategy design with hands-on delivery and visible results.  
• Flexible working arrangements within a collaborative and ambitious environment.  

What you bring and build

Must-have

• Deep understanding of change management principles and methods.  
• Strong customer-facing experience with stakeholder engagement and alignment.  
• Ability to design and execute communication and engagement plans.  
• Strong facilitation and coaching skills.  
• Project management skills to keep multiple initiatives on track.  

Nice to have

• Certification in a recognized change management methodology (Prosci, CCMP or equivalent).  
• Experience with global capability centre setups or international expansion.  
• Familiarity with data-driven methods to measure adoption and success.  
• Knowledge of collaboration and project tools like Jira or Confluence.