105 Handling Calls Jobs - Page 5

A Customer Support Executive job description typically includes roles and responsibilities focused on providing excellent customer service, resolving issues, and ensuring customer satisfaction . They handle inquiries, troubleshoot problems, process returns, and maintain positive customer relationships. This role also involves understanding company products/services, preparing policies, and potentially managing a team of support representatives. Here's a more detailed breakdown: Key Responsibilities: Handling Customer Inquiries: Addressing customer questions and concerns promptly and accurately, using various communication channels like phone, email, or chat. Issue Resolution: Troubleshooting technical issues, resolving complaints, and finding solutions to customer problems. Customer Satisfaction: Ensuring customers have a positive experience by providing helpful information, timely assistance, and efficient resolutions. Building Relationships: Establishing and maintaining positive relationships with customers to foster loyalty and repeat business. Product/Service Knowledge: Understanding company products and services to answer customer questions and provide accurate information. Data Analysis: Tracking customer interactions and analyzing data to identify trends and areas for improvement. Team Management (in some cases): Supervise a team of customer support representatives, provide training, and monitor performance.

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. *We At You & I Consulting, Embracing the power of diversity, our organization is committed to fostering an inclusive work environment by focusing on women hiring for our remote service associate roles. *Work from home with Virtual Customer Service! Role: Shipping Support Associate Location: Work from home in West Bengal, India (System will be given) Interview Mode:- Virtual ***ONLY CANDIDATES FROM WEST BENGAL IS APPLICABLE Contact :- Call or whtsapp now@ srijita - 8016499764 What will you do as an Associate? As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Youll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. *Call or whtsapp now@ srijita - 8016499764 What qualifications do we need from you? Minimum age: 18 years old 10+2 and above are welcome Strong communication skills in (English) (both written and oral fluency) Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection is required. If this role sounds like its for you, then call our HR Specalist on the below to start the application process! * Call or whtsapp now@ srijita - 8016499764 Youll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC - 3.05Lpa To 3.60Lpa System will be given Complete Work From Home Role - Permanent / Contract (Depending On The Assessment Score) Medical insurance Internet allowance will be given Monthly meal coupon will be given *Note: - *Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format: - *srijita - 8016499764 (call or whts app) Full Name :- Current Location Contact No DOB Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) Current Location :- *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: - @ srijita - 8016499764 (call or whts app)

Warm Greetings from IndiaMart ! What the Role offers: This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leadsand initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates: Quick thinking and problem-solving skills Excellent verbal communication skills Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. You Can Apply if you possess: - At least 9 to 12 months of relevant sales experience. - Should have a laptop and bike (with valid RC and DL) and a Android mobile. - UG or PG (at least 50% throughout) - 10 & 12th Minimum 56% Location : Coimbatore Salary Range : From 3.6 LPA Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling complaints & Vendor support helpline To acknowledge and resolve customer & vendor issues Analyzing the process & giving the outcome for streamlining the process if required. Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field. Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills Willing to work at Rotational shifts Knowledge in MS Office (Excel, Word, PPT, etc.,)

Roles and Responsibilities- 1. Good communication skills 2. Handling Inbound or Outbound calls 3. Attending customer queries / sales over the phone and providing solutions through calls. 4.Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products. 5. Meet daily targets set by the company for sales performance metrics such as conversion rates, call volume, etc. Desired Candidate Profile - 0-1 year of experience in BPO, call center, or related field (fresher's can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills All Graduate, Undergraduate, Fresher's, Experience, B.tech Everyone can Apply. Salary: 12K - 22K CTC ( Plus Incentives) depend on interview Job Location: Sector 22A, Sector 18,Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )