Job Description: As an Air Ticketing Executive, your primary responsibility is to assist customers with their travel plans by booking flights, issuing tickets, and providing information on flight schedules, fares, and routes. You will be the main point of contact for customers seeking assistance with their travel arrangements. Key Responsibilities: Flight Booking: Utilize airline reservation systems to book flights for customers according to their preferences and requirements. Ticket Issuance: Issue tickets accurately and efficiently, ensuring all necessary information is provided to the customer. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering assistance with travel-related concerns such as baggage allowance, seat selection, and special requests. Flight Information: Stay up-to-date with flight schedules, fares, and route information to provide accurate and relevant information to customers. Payment Processing: Process payments for ticket bookings, handle refunds or cancellations, and ensure compliance with payment procedures and policies. Documentation: Maintain accurate records of bookings, transactions, and customer interactions in the reservation system. Communication: Communicate effectively with customers through various channels including phone, email, and in-person interactions to ensure a seamless booking experience. Problem Resolution: Handle customer complaints or issues promptly and effectively, striving to achieve customer satisfaction and retention. Coordination: Collaborate with other departments such as sales, operations, and finance to ensure smooth coordination of travel services. Adherence to Regulations: Ensure compliance with airline regulations, industry standards, and company policies in all aspects of ticketing and customer service. Skills and Qualifications: Must know how to use Galileo Software. Excellent communication and interpersonal skills. Strong attention to detail and accuracy. Proficiency in using airline reservation systems and ticketing software. Knowledge of airline policies, procedures, and regulations. Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving and conflict resolution skills. Customer-focused approach with a passion for providing exceptional service. Prior experience in the travel industry or airline ticketing is preferred but not required. Minimum educational qualification: High school diploma; additional certification in travel and tourism is a plus. Job Types: Full-time, Permanent Salary: ₹20,000.00 - ₹250,000.00 per month Benefits: Leave encashment Schedule: Day shift Supplemental pay types: Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person *Speak with the employer* +91 9512917163 Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Experience: to 2: 1 year (Required) Work Location: In person
Role & responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. Diagnose the clients specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Requirements and skills Proven working experience as a Travel Consultant Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) Proficiency in English; knowledge of additional languages is an advantage Exemplary sales skills and customer-oriented approach Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc) Ability to present, persuade and communicate effectively Demonstrable ability to handle crises Degree in Hospitality, Travel, Tourism Business or relevant field Contact - Yesha Parekh (HR) 9512917163
Core Skills & Competencies Communication: Clear verbal and written skills; professional phone etiquette. Customer Service: Friendly, patient, and customer-focused demeanor. Technical Proficiency: Comfortable with MS Office (Word, Excel, Outlook) and office phone systems. Organization: Strong multitasking, time-management, and record-keeping abilities. Attention to Detail: Accurate data entry and the ability to follow procedures precisely. Job Title: Receptionist Department: Administration Reports To: HR Position Overview The Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and professional representation of the organization. This role balances front-desk duties with administrative support, handling inquiries, managing communications, and maintaining an organized reception area. Key Responsibilities Front-Desk Management Greet and assist visitors, directing them to the appropriate person or department. Maintain a neat, welcoming reception area. Answer, screen, and forward inbound calls; take accurate messages. Security & Access Control Issue visitor badges and maintain sign-in logs. Enforce building access policies and notify security of any concerns. Qualifications & Experience Education: High school diploma or equivalent; associates degree in business or related field preferred. Experience: Minimum 1 year in a receptionist, front-desk, or customer-service role. Working Conditions Full-time, MondaySaturday, 10:00 AM7:00 PM. Office environment with occasional need for overtime during special events. Preferred Attributes Professional appearance and confident public presence. Problem-solver who remains calm under pressure. Team-player willing to assist colleagues across departments. Contact Details :- Yesha Parekh (HR) 9512917163
We are seeking an experienced and customer-focused Travel Consultant to join our team. The ideal candidate will have a passion for travel, excellent sales ability, and the skills to design seamless travel experiences for clients. Key Responsibilities Research destinations, prices, travel options, and cultural requirements. Understand client preferences and recommend tailored travel packages. Manage end-to-end bookings including flights, hotels, and transportation. Provide clients with guides, maps, and travel-related information. Handle client queries, cancellations, and refund processes professionally. Promote and upsell tour packages using effective sales techniques. Stay updated on tourism trends and attend relevant industry events. Maintain accurate client records, financial documents, and booking details. Build long-term relationships with clients and achieve revenue targets. Requirements Proven work experience as a Travel Consultant / Travel Advisor / Travel Agent . Strong knowledge of reservation systems (GDS, CRS, e-travel software) . Excellent communication skills in English; additional languages are an advantage. Strong sales and customer service orientation. Knowledge of both domestic and international travel (business and leisure). Ability to handle crisis situations with professionalism. Degree in Tourism, Hospitality, Business, or a related field preferred. Personal travel experience is an added benefit. What We Offer Opportunity to grow within a professional and expanding travel company. Exposure to both domestic and international markets . Supportive and dynamic work environment. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid time off Application Question(s): What is your current salary? What is your expected salary? Have you previously achieved or exceeded sales/revenue targets in your role? Experience: travel consulting: 3 years (Required) Work Location: In person
Event Planner Weddings Role Overview As an Event Planner Weddings , you will spearhead the end-to-end planning and execution of wedding events. Youll work directly with clients, vendors, and internal teams to ensure every detailfrom concept development to the final send-offis flawlessly executed. Key Responsibilities Client Consultation & Visioning • Conduct initial and ongoing meetings to understand couples style, budget and priorities • Develop mood boards, floor plans and detailed proposals Budget & Vendor Management • Create and maintain event budgets; track expenses and process invoices • Research, negotiate with, and secure vendors (venues, caterers, florists, entertainment, etc.) Event Execution • Lead on-site teams and manage third-party vendors to guarantee seamless flow • Troubleshoot issues in real time; maintain calm under pressure Post-Event Follow-Up • Conduct debrief with clients and vendors; collect feedback • Prepare final reports and reconcile budgets Qualifications & Experience Bachelors degree in Hospitality Management, Event Planning, Marketing or related field 2+ years of wedding or high-end event planning experience Contact No :- YESHA PAREKH 9512917163
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