178 Handling Calls Jobs - Page 3

Core Skills & Competencies Communication: Clear verbal and written skills; professional phone etiquette. Customer Service: Friendly, patient, and customer-focused demeanor. Technical Proficiency: Comfortable with MS Office (Word, Excel, Outlook) and office phone systems. Organization: Strong multitasking, time-management, and record-keeping abilities. Attention to Detail: Accurate data entry and the ability to follow procedures precisely. Job Title: Receptionist Department: Administration Reports To: HR Position Overview The Receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming and professional representation of the organization. This role balances front-desk duties with administrative support, handling inquiries, managing communications, and maintaining an organized reception area. Key Responsibilities Front-Desk Management Greet and assist visitors, directing them to the appropriate person or department. Maintain a neat, welcoming reception area. Answer, screen, and forward inbound calls; take accurate messages. Security & Access Control Issue visitor badges and maintain sign-in logs. Enforce building access policies and notify security of any concerns. Qualifications & Experience Education: High school diploma or equivalent; associates degree in business or related field preferred. Experience: Minimum 1 year in a receptionist, front-desk, or customer-service role. Working Conditions Full-time, MondaySaturday, 10:00 AM7:00 PM. Office environment with occasional need for overtime during special events. Preferred Attributes Professional appearance and confident public presence. Problem-solver who remains calm under pressure. Team-player willing to assist colleagues across departments. Contact Details :- Yesha Parekh (HR) 9512917163

Hello job seekers! Greetings of the day!! We're Hiring: Customer Care Executives (On-Site Bangalore) Location: Bangalore (On-site) Contact: WhatsApp your resume to 6393136499 (Aleesha) or call. Are you passionate about helping people and solving problems? Join Shining Stars ITPL as a Customer Care Executive and be part of a dynamic and growing team in Bangalore ! Position Details: Job Title: Customer Care Executive Job Type: Full-Time, On-Site Salary: Freshers: 20,000 CTC + 4,000 Performance Bonus Experienced: Up to 25,000 CTC + 4,000 Performance Bonus Eligibility Criteria: Education: Graduate (Any discipline) Experience: Open to Freshers and Experienced candidates Languages: Fluency in English and Hindi is mandatory Key Responsibilities: Handle incoming customer queries through calls and other channels Deliver clear and accurate information about products and services Address and resolve customer concerns with professionalism Assist with order placements, returns, and exchanges Stay up-to-date with company policies and procedures How to Apply: Interested candidates can share their updated resume via WhatsApp to: 6393136499 (Aleesha) Feel free to reach out for more details! Join us and shine bright with Shining Stars ITPL! #NowHiring #JobOpening #JobSearch #CareerOpportunity #JoinOurTeam #HiringAlert #CustomerServiceJobs #CustomerSupport #CustomerCare #CustomerServiceCareers #SupportExecutive #CustomerFirst #BangaloreJobs #JobsInBangalore #BangaloreHiring #BangaloreCareers #NammaBengaluruJobs #ITPLJobs #ShiningStarsITPL #CallCenterJobs #VoiceProcess

Process- Tata CFAB IB (customer service) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile Graduation is mandate Job location - Mahape, Navi Mumbai - 400710 More Detail Contact HR Vaibhavi:- 7796426975 Perks and benefits competitive Salary with Rotational week off

As a Project Coordinator, you will be responsible for efficiently managing various tasks related to project coordination. This includes handling calls and follow-ups in the absence of sales team members, coordinating with different departments such as accounts, production, and dispatch, and forwarding customer or site grievances to the appropriate design or production team member. In cases where there is no dispatch team member available, you will coordinate with transporters as needed. Additionally, you will be tasked with creating and sending quotations based on customer requirements, processing orders according to technical specifications, and preparing or modifying packing lists for different products. Developing relationships with logistic and support vendors to ensure smooth operations will also be a key aspect of your role. In terms of departmental support, you will be responsible for checking quality control reports for all dispatches, maintaining quality control data and packing lists for office and shop floor, and coordinating with customers for any special demands. You will also be involved in Third Party Inspection (TPI) processes and raising timely requisitions for special items required for projects and products. Furthermore, you will handle tasks related to TALLY software, including placing orders, generating reports, reconciling MIV entries, and creating items with HSN codes. Your role will also involve preparing various reports, maintaining purchase order records, sales figures, and complete databases, as well as compiling commercial information and details about different offers provided. The ideal candidate for this position should hold a degree in B.Com, BBA, B.Tech, or MBA. This is a full-time, permanent position suitable for freshers. Benefits associated with this role include health insurance, leave encashment, and provident fund contributions.,

As a Jr. Accountant in the logistics department, you will be responsible for various tasks to ensure smooth financial operations. Your duties will include calculating drivers" wages, preparing daily trip profit reports, and maintaining repair & maintenance records. You will also be required to interact with creditors, debtors, and customers regarding freight matters. Additionally, part of your role will involve monitoring vehicle maintenance and tire mileage through a designated portal, managing and organizing documents, and coordinating with drivers while handling incoming calls. Collaboration with the operations team to provide assistance and support will also be a key aspect of your responsibilities. To qualify for this position, you must have a minimum of 1 year of relevant experience and hold a B.Com degree. This role specifically requires male candidates and the location is in Thrissur, with a preference for local candidates. The working hours are from Monday to Saturday, 9 AM to 6 PM, with full-time and permanent job types being offered. In terms of benefits, you will be entitled to health insurance and Provident Fund coverage. The work schedule will follow a day shift pattern, and the work location will be on-site.,

As a Front Office Executive, your primary responsibility will be to handle calls, greet visitors, and effectively manage the front office. You will play a crucial role in passing on enquiries to the sales team and engaging in cold calling when required. This is a full-time, permanent position based in Calicut, Kerala (Pin Code: 673014). The ideal candidate should have the ability to reliably commute to the office location in Calicut or be willing to relocate before starting work. A Diploma qualification is preferred for this role. Additionally, candidates with at least 1 year of experience as Administrative Assistants & Receptionists will be given preference. If you are a proactive and customer-oriented individual with excellent communication skills and the ability to multitask effectively, we encourage you to apply for this opportunity to join our dynamic team.,

The ideal candidate for this position should possess good spoken English skills, be proficient in handling calls, have basic computer knowledge, and be able to effectively communicate via email. You will be responsible for timely attending all telephone calls using clear, professional, and warm language. Additionally, you will need to answer the phone, direct calls to the appropriate person, or take messages as required. It is essential to promptly respond to all inquiries received via phone and mail. Another key aspect of this role involves preparing signage and menu items for all banquet events/functions. You will also be responsible for sending banquet event proposals to guests and maintaining timely contact with them. Furthermore, you will need to present and provide information about the different banquet halls available within the property. This is a full-time position with benefits such as food provided, a day shift schedule, and a yearly bonus. As part of the application process, candidates will be asked if they have basic computer knowledge in programs like Word and Excel. Proficiency in English is a requirement for this role.,

As a Back Office Executive, you will be responsible for various tasks to ensure smooth operations within the organization. Your responsibilities will include handling quotations, data entry using basic Excel and emails, managing calls, delivering messages, maintaining files to track important documents, and demonstrating good follow-up skills. The ideal candidate for this role should possess excellent organizational abilities, attention to detail, and the ability to multitask effectively. Additionally, you should have strong communication skills to interact with colleagues and clients professionally. This is a full-time position suitable for freshers looking to kickstart their career in back office operations. The job location is in-person, and fluency in English is preferred. In return for your contributions, we offer health insurance benefits to support your well-being. Join our team as a Back Office Executive and be part of a dynamic work environment where your skills and dedication are valued.,

Join our team at Happy Living company as a "Female Office Coordinator Intern" and embark on a journey of learning and growth! As an intern, you will play a crucial role in supporting our office operations and ensuring a smooth and efficient workflow. Your English proficiency (spoken) will be a valuable asset in communicating with colleagues and clients. As the Female Office Coordinator Intern, your day-to-day responsibilities will include assisting in managing office supplies and inventory, coordinating meetings, appointments, and travel arrangements, handling incoming calls and emails, directing them to the appropriate person, assisting in preparing and organizing documents and reports, helping in maintaining office cleanliness and organization, supporting in planning and executing office events and activities, and collaborating with team members on various projects and tasks. If you are a proactive and detail-oriented individual looking to gain hands-on experience in office coordination, apply now and be part of our dynamic team at Happy Living company! About Company: HappyLiving, a sanctuary where wellness is a journey, not just a destination. As a pioneering wellness coaching entity, our essence lies in nurturing the mind, body, and spirit to cultivate a state of lasting well-being and joy. Diverging from traditional health coaching, we focus on holistic wellness strategies that empower you to overcome anxiety and embrace a life of fulfillment and balance.,

Role & responsibilities : Managing a Team of Customer Service Executive who would be handling calls of the clients and addressing clients queries. Handling Emails communication queries. Liaise with Department in resolving the cases within defined TAT Preparing MIS/Dashboard and publishing it to respective stakeholders. Working on Projects as per business requirements. Working on NPS Matrix. Location- Thane Grade- Manager Only local candidate preferred. Preferred candidate profile Has customer centricity (Keeps the Customer First) in all perspective Has good communication skills (written and verbal) Should have good knowledge of MS Excel, Power Point.

Roles and Responsibilities Greet visitors and clients professionally, ensuring a warm welcome to our office. Maintain accurate records of client interactions, appointments, and correspondence. Provide exceptional guest handling services to ensure a positive experience for all guests. Perform various administrative tasks such as data entry, filing documents, and maintaining office supplies. Manage front desk operations efficiently, handling phone calls, emails, and walk-ins.

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Responsibilities: * Manage front desk operations & staff training * Oversee guest relations & accounts handling * Ensure exceptional customer service at all times * Collaborate with departments on requests & issues

Required Experience: 2 yrs Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India

TATA HFL || Inbound || Customer Service || Customer Care Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Process- One Assist Experience- fresher/experience Salary: 12000 to 16000 inhand for non lingaul Salary - 18000 for Tamil, kannada, telugu Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli Contact Details:- HR Namrata Contact No:- 8624868754

Role & responsibilities Job Overview: The Front Office & Communication Coordinator serves as the first point of contact for visitors, clients, and stakeholders. This role blends front desk management with inbound communication handling and administrative coordination. The ideal candidate will be proactive, organized, and digitally savvy, capable of managing high-volume interactions and supporting internal departments efficiently. Key Responsibilities: Welcome and assist visitors with professionalism and warmth Manage high-volume inbound calls and emails minimum 50 calls/day Inbound Communication & Departmental Liaison: Handle queries from various sources including existing stakeholders, social media, Justdial, and other platforms. Use CRM and digital tools (Microsoft Teams, WhatsApp, Outlook) to redirect service and sales-related calls, log interactions accurately, and forward queries to relevant departments such as Distributor Hiring, Product Servicing, and Product Sales Schedule appointments and maintain calendars Coordinate meetings, events, and travel arrangements Maintain office supplies and ensure reception area is presentable Assist in basic bookkeeping and invoice tracking Uphold confidentiality of sensitive information Preferred candidate profile Graduate in any discipline Prior experience in a receptionist or administrative role preferred Proficiency in MS Office (Word, Excel, Outlook) Good communication and interpersonal skills Ability to multitask and stay organized under pressure Professional appearance and customer service mindset. Regards, Sandipa 7980667124

1. Processes reservations by mail, telephone or central reservation systems referral. 2. Processes reservations for the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all packages plans. 5. Knows the credit policy of the hotel and how to code each reservation. 6. Creates and maintains reservation records by date of arrival and alphabetical listing. 7. Determines room rates based on the selling tactics of the hotel. 8. Prepares letters of confirmation & send mails. 9. Communicates reservation information to the front desk. 10. Processes cancellations and modifications and promptly relays this information to the front desk. 11. Understands the hotel's policy on guaranteed reservations and no-shows. 12. Processes advance deposits on reservations. 13. Tracks future room availabilities on the basis of reservations. 14. Helps develop room revenue and occupancy forecasts. 15. Prepares expected arrival list for front office use. 16. Assists in preregistration activities when appropriate. 17. Monitors advances deposit requirements. 18. Handles daily correspondence. Responds to inquiries and makes reservations as needed. 19. Makes sure that files are kept up to date. 20. Maintains a clean and neat appearance and work area at all times. 21. Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. 22. Making arrangements for clients travel programs Airport Pickup & Drop. 23. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. 24. To be aware of all front office procedures and assist with reception duties when required. 25. Willing to undertake any reasonable request made by management in any other areas of the house. 26. Open and close the availability as and when required of hotel in all the OTA, Channel Manager, All channels and on the hotel website. 27. To be aware of all OTA functions & Channel Manager Functions. 28. Assist reception as & when required.

Welcoming and Assisting Visitors Managing Incoming Communication Maintaining the reception area, scheduling appointments, coordinating meetings, ordering office supplies, and providing support to various departments. Maintaining Records

Qualification: 12th Pass Work From Office Fresher Apply.. Hindi & Average English Communication Shifts Timing: - Day Shift Salary :- 15000 In Hand Required Candidate profile Interview Scheduling Now Open If you're interested in applying, please call or send your updated CV via WhatsApp to the contact below to schedule your interview. Contact: HR Ashwini :- 9923656681 Perks and benefits competitive Salary with unlimited Incentives

- Managing front desk operations and welcoming guest - Handling calls, emails and scheduling appointment - Providing administrative support to the Management - Coordinating meetings, travel and correspondence - Assisting with office management tasks.

As a part of this role, you will be responsible for designing and posting banners for social media platforms, handling both incoming and outgoing calls, managing emails, and scheduling as well as attending meetings. Your duties will include answering phones, managing incoming and outgoing mail, social media, and emails. Additionally, you will be expected to file and organize records, invoices, and other documents, schedule meetings and events, prepare agendas, and handle expense reporting and invoicing. To excel in this position, proficiency in office software is required along with strong interpersonal and communication skills.,

Warm Greetings from IndiaMart ! What the Role offers: This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leadsand initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates: Quick thinking and problem-solving skills Excellent verbal communication skills Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. You Can Apply if you possess: - At least 9 to 12 months of relevant sales experience. - Should have a laptop and bike (with valid RC and DL) and a Android mobile. - UG or PG (at least 50% throughout) - 10 & 12th Minimum 56% - Hiring Age upto 29 Location : Coimbatore / Cochin Salary Range : From 3.6 LPA Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Warm Greetings from IndiaMart ! What the Role offers: This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leadsand initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates: Quick thinking and problem-solving skills Excellent verbal communication skills Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. You Can Apply if you possess: - At least 9 to 12 months of relevant sales experience. - Should have a laptop and bike (with valid RC and DL) and a Android mobile. - UG or PG (at least 50% throughout) - 10 & 12th Minimum 56% - Hiring Age upto 29 Location : Coimbatore / Cochin Salary Range : From 3.6 LPA Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Roles and Responsibilities The primary responsibilities of the role are as follows: 60% Call Handling 40% personal interaction. Handling Inbound & Outbound calls. Dispensing Medicines Responsible for Patient Management at the centre Intermediate between the Patients and Doctors He/ She will be assisting the PCM Having skills of interaction with people, Reference collection from existing patients Handling other clinic responsibilities Only Consultant (OC) Calling Follow up calling Courier tracking Correction of Reference collected Clinic Time: Monday Friday 11am to 8pm Saturday Sunday 10am to 9pm 1 weekly off between Monday to Friday (fixed off).