178 Handling Calls Jobs - Page 7

We are looking for an experienced Telecalling Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.

Customer Service Executive NIGHT SHIFT Male candidates only Key Responsibilities 1. Assist Buyers with Order Status: Retrieve and update order information accurately and efficiently. Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls: Answer incoming calls in a timely and professional manner. Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries: Respond promptly to buyer inquiries via email, call, and chat channels. Provide accurate and helpful information to address buyer concerns, product inquiries, and service-related issues. Demonstrate empathy, patience, and professionalism while addressing buyer concerns. 4. Handle Return Cases: Process return requests efficiently and accurately. Assist buyers in understanding the return process, including providing information on return policies, procedures, and any required documentation. Coordinate with relevant departments to ensure smooth and timely return processing. 5. Maintain Customer Service Standards: Ensure adherence to established customer service standards and protocols. Strive to exceed customer expectations by delivering exceptional service experiences. Continuously develop product knowledge and stay updated on company policies and procedures. Qualification- Any Graduate / HSC passed with relevant experience (Min 6 months). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Executive/Senior Executive Key Responsibilities 1. Assist Buyers with Order Status : - Retrieve and update order information accurately and efficiently. - Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. - Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls : - Answer incoming calls in a timely and professional manner. - Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. - Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries : - Respond promptly to buyer inquiries via email, call, and chat channels. - Provide accurate and helpful information to address buyer concerns, product inquiries, and service-related issues. - Demonstrate empathy, patience, and professionalism while addressing buyer concerns. 4. Handle Return Cases : - Process return requests efficiently and accurately. - Assist buyers in understanding the return process, including providing information on return policies, procedures, and any required documentation. - Coordinate with relevant departments to ensure smooth and timely return processing. 5. Maintain Customer Service Standards : - Ensure adherence to established customer service standards and protocols. - Strive to exceed customer expectations by delivering exceptional service experiences. - Continuously develop product knowledge and stay updated on company policies and procedures.Qualification Any Graduate / HSC passed with relevant experience (Min 6 months) This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Graduate Candidates with Good Communication can share the profile to shwetha.s@fortishealthcare.com Handling patient appointments through phone. The staff should be aware of the availability of consultant for his outpatient days. This includes the days as well as the time when the consultant practices Scheduling appointments as per the appointment scheduler While taking appointments the staff should take the correct name and telephone number of patient seeking appointment Strictly adhere to consultant walk in schedule while giving appointments for walk in patients Handling ambulance calls and transferring it to the ambulance emergency coordinator with the patient details including contact and residential address. Handling patient queries in a tactful manner Transferring calls to the right department in case of query handling Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients The staff should be aware of the leave protocols and when a consultant is on leave in order to ensure that wrong appointments are not given Handle patient issues tactfully over the phone and bring it to the notice of OPD manager

Bachelor's Degree Required Fresher and experienced (6+ Months) both can apply Excellent Communication skills Required Shifts: Rotational UK Shifts Offs: Sat & Sun Both side cab Salary : Upto 3.5LPA Call & Whatsapp 9711654437

Role & responsibilities Handle inbound and/or outbound calls to address customer queries, complaints, and support issues. Resolve customer problems efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Provide accurate, valid, and complete information using the right methods/tools. Document all call information according to standard operating procedures. Follow communication scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Preferred candidate profile Only Hindi and English Speaking candidates can apply. Kindly share your updated cv to : priyadharshani.r@yudeekshaa.com

We are looking for an experienced Customer Service Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 14,000 in-hand to 17,000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Pratiksha Mob:- 8698488197

Role & responsibilities Oversee daily office operations, including office upkeep, managing supplies, and ensuring proper maintenance of office equipment. Keep track of office supplies inventory and place orders for new materials as required. Coordinate the upkeep of office facilities and handle minor troubleshooting for office equipment (e.g., computers, printers). Manage the receipt and distribution of incoming and outgoing mail and packages. Provide administrative support by visiting locations related to business needs, such as government offices, banks, post offices, and transport centers. Handle phone calls, emails, and other communication related to office administration. Organize and arrange office facilities for meetings, seminars, and events. Coordinate local purchases and manage deliveries. Ensure the office remains clean and organized by working closely with cleaning and maintenance staff. Control access to the office for employees and visitors, maintaining security protocols. Organize and maintain both digital and physical filing systems for easy document retrieval. Ensure compliance with fire and safety regulations within the organization. Assist with preparing reports, presentations, and documentation for internal meetings. Support the onboarding process for new employees by facilitating equipment and asset requirements. Provide general administrative support to different departments, including organizing travel arrangements, preparing reports, and managing correspondence. Qualifications and Experience: Education: Graduation Experience: 5-10 years of office administration or clerical experience Proficiency in Microsoft office suite (Word, excel, powerpoint, outlook). Office 365 expertise is a preference Share your Cvs to angel@anveta.com

A Customer Support Executive job description typically includes roles and responsibilities focused on providing excellent customer service, resolving issues, and ensuring customer satisfaction . They handle inquiries, troubleshoot problems, process returns, and maintain positive customer relationships. This role also involves understanding company products/services, preparing policies, and potentially managing a team of support representatives. Here's a more detailed breakdown: Key Responsibilities: Handling Customer Inquiries: Addressing customer questions and concerns promptly and accurately, using various communication channels like phone, email, or chat. Issue Resolution: Troubleshooting technical issues, resolving complaints, and finding solutions to customer problems. Customer Satisfaction: Ensuring customers have a positive experience by providing helpful information, timely assistance, and efficient resolutions. Building Relationships: Establishing and maintaining positive relationships with customers to foster loyalty and repeat business. Product/Service Knowledge: Understanding company products and services to answer customer questions and provide accurate information. Data Analysis: Tracking customer interactions and analyzing data to identify trends and areas for improvement. Team Management (in some cases): Supervise a team of customer support representatives, provide training, and monitor performance.

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. *We At You & I Consulting, Embracing the power of diversity, our organization is committed to fostering an inclusive work environment by focusing on women hiring for our remote service associate roles. *Work from home with Virtual Customer Service! Role: Shipping Support Associate Location: Work from home in West Bengal, India (System will be given) Interview Mode:- Virtual ***ONLY CANDIDATES FROM WEST BENGAL IS APPLICABLE Contact :- Call or whtsapp now@ srijita - 8016499764 What will you do as an Associate? As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Youll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. *Call or whtsapp now@ srijita - 8016499764 What qualifications do we need from you? Minimum age: 18 years old 10+2 and above are welcome Strong communication skills in (English) (both written and oral fluency) Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection is required. If this role sounds like its for you, then call our HR Specalist on the below to start the application process! * Call or whtsapp now@ srijita - 8016499764 Youll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC - 3.05Lpa To 3.60Lpa System will be given Complete Work From Home Role - Permanent / Contract (Depending On The Assessment Score) Medical insurance Internet allowance will be given Monthly meal coupon will be given *Note: - *Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format: - *srijita - 8016499764 (call or whts app) Full Name :- Current Location Contact No DOB Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) Current Location :- *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: - @ srijita - 8016499764 (call or whts app)

Warm Greetings from IndiaMart ! What the Role offers: This position allows you to build new clients for the organization, build rapportand trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity. Our sales professionals focus on face-to-face sales presentations as they provide our clients an opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business. Position holder will be anindividual contributor, responsible to drive sales activities within assigned region. Key Responsibilities: To generate leads from given database & Identify decision makers within targeted leadsand initiate the sales process. To penetrate all targeted accounts and originate sales opportunities for the company's products and services. To set up and deliver sales presentations, product/service demonstrations on daily basis. To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure. To ensure that all payments are collected as per the company's payment terms. Critical Skills of a Suitable Candidates: Quick thinking and problem-solving skills Excellent verbal communication skills Excellent active listening skills Innovative vision and foresight to anticipate and create new opportunities that resonate with your customer. You Can Apply if you possess: - At least 9 to 12 months of relevant sales experience. - Should have a laptop and bike (with valid RC and DL) and a Android mobile. - UG or PG (at least 50% throughout) - 10 & 12th Minimum 56% Location : Coimbatore Salary Range : From 3.6 LPA Apply Here! Send your CV to thrisha.soundar@indiamart.com or 9080415484

Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling complaints & Vendor support helpline To acknowledge and resolve customer & vendor issues Analyzing the process & giving the outcome for streamlining the process if required. Required Qualifications and Skills Any degree 0-5 years of work experience in a relevant field. Knowledge of customer service practices and principles Excellent typing skills Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately Lead Conversion & Convincing skills Willing to work at Rotational shifts Knowledge in MS Office (Excel, Word, PPT, etc.,)

Roles and Responsibilities- 1. Good communication skills 2. Handling Inbound or Outbound calls 3. Attending customer queries / sales over the phone and providing solutions through calls. 4.Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products. 5. Meet daily targets set by the company for sales performance metrics such as conversion rates, call volume, etc. Desired Candidate Profile - 0-1 year of experience in BPO, call center, or related field (fresher's can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills All Graduate, Undergraduate, Fresher's, Experience, B.tech Everyone can Apply. Salary: 12K - 22K CTC ( Plus Incentives) depend on interview Job Location: Sector 22A, Sector 18,Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail : HR Sonal : 7703812770 (Sonal@globiva.com )

Candidates will be responsible for client acquisition, relationship management, and helping clients to invest in Mutual Funds for Wealth Creation. Seeking dynamic and motivated MBA Freshers to join our team as Sales Executives. Required Candidate profile * MBA (Marketing/Finance)–2023/2024 pass-out preferred * Strong interest in Financial Markets * Basic knowledge of Mutual funds will be an added advantage Perks and benefits Incentives based on performance

Role & responsibilities Manage front office operations, ensuring a smooth flow of communication between departments. Handle guest check-in/check-out processes, including registration and billing procedures. Provide exceptional customer service to guests, responding promptly to their queries and concerns. Ensure efficient telephone operating systems are utilized effectively. Maintain accurate records of guest interactions, transactions, and communications. Preferred candidate profile 4-8 years of experience in front office management or related field (hospitality industry). Strong knowledge of front office operations, receptionist activities, and telephone operating systems. Excellent communication skills with ability to handle multiple conversations simultaneously. Ability to work independently with minimal supervision while maintaining attention to detail.

Process- Tata CFAB IB (customer service) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile Graduation is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Mahek -7559401618

Hiring One assist Customer service executive HSC/ Graduate Good comms Freshers can apply/ Experience Location - Thane kasarwadawali centralized pick up and drop from thane station Shift- Day Rotational Budget between 19 to 21/ Max 25 CTC Required Candidate profile HSC is mandate Job location - Thane , Kasarwadavali More Detail Contact HR Sakshi : 8432537262 (WhatsApp/Call)

Qualification: 12th Pass Work From Office Fresher Apply.. Hindi & Average English Communication Shifts Timing: - Day Shift Salary :- 15000 In Hand Required Candidate profile Looking for a job? Get in touch today. Contact HR Rohan:-7796426964 Send your resume and start your journey. Perks and benefits competitive Salary with unlimited Incentives

Roles and Responsibilities - Tele Support Executive Handle inbound and outbound customer calls in English, Telugu, and Hindi , ensuring clear communication and excellent customer service. Schedule and coordinate meetings with customers and internal teams, using phone calls, WhatsApp messages , and emails for effective follow-up. Send timely updates, reminders, and relevant information to customers via WhatsApp and email communication channels. Maintain accurate and up-to-date customer records and sales data in the companys database or CRM system. Make proactive calls to customers for scheduling meetings, collecting feedback, and providing ongoing support. Take ownership of customer queries and concerns, ensuring efficient and effective resolution in a professional manner. Provide daily updates and reports to management on customer interactions, sales progress, and support tasks. Collaborate with the sales and technical teams to ensure seamless customer service and issue resolution. Ensure all customer interactionscalls, messages, and emails—are properly documented and aligned with company policies. Possess at least 1 year of experience in a similar tech support or customer service role, demonstrating strong communication and problem-solving skills.

Job description Handling calls/queries/requests & service for out bound calls Responsible for making outbound calls & regular follow up on leads assigned Build a strong relationship with customers by understanding the customer Required Candidate profile Good communication skills writing, Oral language 1 year experience as Quality Analyst is mandatory prefered managing Insurance process S alary Upto 30K CTC as per experience, Annual CTC:- 3.60 LPA 5 days work Day Shifts Interested can call Vinay @ 9910155221 Walkin Interviews - Ienergizer Plot No 512-513, Udyog Vihar phase 3 , Sec-19 , Gurgaon Timings - 10 am to 6pm

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 Contact Details:- HR Namrata Contact No:- 8624868754

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Roles and Responsibility Manage and implement anti-virus and patching solutions to ensure system security and integrity. Conduct regular vulnerability assessments and penetration testing to identify potential threats. Develop and maintain documentation of anti-virus and patching procedures and protocols. Collaborate with cross-functional teams to ensure compliance with security standards and regulations. Provide technical support and training to end-users on anti-virus and patching best practices. Stay up-to-date with emerging trends and technologies in anti-virus and patching. Job Requirements Graduation degree required. At least 1 year of experience in desktop L1 support or related field. Strong knowledge of anti-virus and patching principles and technologies. Excellent problem-solving and analytical skills. Ability to work effectively in a fast-paced environment and prioritize tasks. Strong communication and interpersonal skills. Experience with CRM/IT Enabled Services/BPO industry is preferred Location: Mumbai, Pune, Kolkata, Chennai, Noida- India.

Role & responsibilities Greet visitors in a professional and friendly manner. Answer, screen, and forward incoming phone calls politely and efficiently. Manage the reception area, ensuring it is welcoming and organized at all times. Provide general administrative support, including filing and data entry. Direct inquiries to the appropriate departments or individuals and ensure that all queries are responded to on time. Maintain and update visitor logs. Preferred candidate profile A graduation degree or equivalent is required; a degree in hospitality is a plus. 5 - 7 years of experience in a receptionist role, preferably in a university or educational environment. Bilingual or multilingual skills are a plus. Strong communication and interpersonal skills. Proficiency in Microsoft Excel Ability to multitask and handle multiple responsibilities simultaneously.

Process:- Process BPCL ( Customer Service Process ) HSC/Freshers Can apply Marathi And Hindi Good communication / Average English. Salary:- Upto 18k plus incentives. 8.Am - 8.Pm ( Any 9 hours shift ) Required Candidate profile HSC is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Namrata:- 8624868754