Key Responsibilities 1. Respond to customer inquiries via calls 2. Resolve customer complaints and issues 3. Provide product/service information and recommendations. 4. Document customer interactions and maintain accurate records. 5. Collaborate with internal teams to resolve customer issues. Requirements 1. Excellent communication and interpersonal skills. 2. Strong problem-solving and analytical skills. 3. Ability to work in a fast-paced environment. 4. 1-3 years of customer service experience (freshers with excellent skills can also apply). What We Offer 1. Competitive salary and benefits package. 2. Opportunities for career growth and development. 3. Collaborative and dynamic work environment.