Guest Relations Professional

1 - 3 years

2 - 5 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Greet and welcome clients, visitors, and guests in a professional and courteous manner.
  • Manage the front desk, answer incoming calls, and direct inquiries to the appropriate departments.
  • Coordinate and schedule site visits and client meetings with the sales and marketing teams.
  • Maintain the reception area and ensure it is clean, organized, and presentable at all times.
  • Handle client queries effectively and escalate complex issues to relevant departments.
  • Support the sales team with client follow-ups, documentation, and feedback collection.
  • Maintain visitor logs, appointment schedules, and other front office records.
  • Coordinate with facility management and housekeeping for upkeep and amenities.
  • Assist in organizing events, open houses, and promotional activities on project sites.

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