2157 Guest Relations Jobs - Page 42

Responsibilities: * Greet guests with warmth & efficiency * Maintain front desk operations * Manage guest requests promptly * Handle incoming calls professionally * Provide exceptional customer service

Key Responsibilities: - Installation and Setup: Assist in the installation, setup, and configuration of medical devices at customer sites, ensuring proper integration and functionality. - Preventive Maintenance: Perform routine maintenance tasks on medical devices according to manufacturer guidelines, including cleaning, calibration, and testing. - Troubleshooting and Repairs: Diagnose technical issues with medical devices, identify root causes, and implement timely repairs to minimize downtime. - Quality Assurance: Conduct inspections and quality checks on medical devices to verify compliance with regulatory standards and company specifications. - User Training: Provide training and technical support to healthcare professionals on the proper use and maintenance of medical devices. - Documentation: Maintain accurate records of equipment maintenance, repairs, and service activities, ensuring compliance with regulatory requirements. - Customer Support: Respond to customer inquiries and service requests in a timely and professional manner, providing effective solutions and recommendations. - Should be open to travel when it is troubleshooting/handholding of devices Qualifications: - Associate degree or certification in biomedical equipment technology, electronics, or a related field. - Previous experience in medical device installation, maintenance, or repair is preferred. - Strong technical aptitude and problem-solving skills, with the ability to troubleshoot complex equipment issues. - Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams. - Detail-oriented approach with a commitment to quality assurance and customer satisfaction. - Ability to work independently and prioritize tasks in a dynamic and fast-paced environment.

Job Description: Concierge Executive **Company:** LivLong 365 **Location:** Thane, Maharashtra **Experience:** 13 years preferred in customer service/concierge/front desk roles **Industry:** Healthcare / Wellness / Customer Support Key Responsibilities - Welcome and assist customers visiting our wellness/healthcare facility. - Act as a central point of coordination for customer needs, appointments, and follow-ups. - Handle client queries efficiently across phone, email, or in person. - Coordinate with doctors, Nurse , lab partners, and internal departments to ensure smooth service delivery. - Schedule health checkups, consultations, and diagnostics as per customer requirements. - Ensure accurate record-keeping and maintain service logs or visit registers. - Provide exceptional customer service and ensure high levels of satisfaction. - Assist in explaining healthcare plans, membership benefits, and ongoing offers. Desired Candidate Profile - Graduate in any discipline (Hospitality or Healthcare background preferred). - 13 years of experience in concierge, front office, customer support, or hospitality roles. - Strong interpersonal and communication skills (English, Hindi, Marathi preferred). - Tech-savvy with working knowledge of CRM tools or healthcare software is a plus. - Presentable, polite, and service-oriented mindset. Compensation Salary as per industry standards, with performance-based incentives. Why Join Us - Be part of a rapidly growing digital healthcare brand. - Work in a dynamic, people-centric environment. - Opportunities for learning and internal career growth. Role & responsibilities Preferred candidate profile

Role & responsibilities A Shift Manager is a professional who oversees operations when the Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees' hours. Responsibilities Opening or closing the restaurant. Greeting and assisting customers. Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces. Manage dining reservations. Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift. Ensure client satisfaction and gracefully handle any complaints. Open or close the restaurant (when responsible for the first or last shift). Inform the next Shift Manager about pending tasks. Report maintenance and training needs. Ensuring compliance with safety regulations Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour. Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers. Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work. Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals. Preferred candidate profile Proven experience as a Shift Manager or relevant role in a restaurant. Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends. Basic knowledge of bookkeeping procedures. A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BSc in Restaurant Management, Business Administration or similar field. Certification from a culinary school is added advantage.

Role & responsibilities Managing Day- to- Day Operations Manage staff, prepare work schedules and assigning duties. Maintains service and sanitation standards in restaurant, bar areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Advocates sound financial/ business decision making; demonstrates honesty/ integrity; leads by example. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow- up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Ensures corrective action is taken to continuously improve service results. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on- going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Assists servers and hosts on the floor during meal periods and high demand times. Utilizes interpersonal and communication skills to lead, influence, and encourage others; Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Ensures and maintains the productivity level of employees. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters Achieve Sales and Cost targets Execute Local Sales initiatives To help finalize the budget, sales targets, their monitoring and achievements. To oversee activities related to sales and restaurant operations To help the manager to plan activities for sales promotions. To co-ordinate with other department heads Meeting high end customer and corporate for sales promotion Preparing monthly MIS, P&L a/c of the store To ensure sales & profitability is maintained through regular monitoring Conducting regular meetings with the team to discuss sales strategies &Restaurant issues. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Preferred candidate profile 3- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 10-15years experience in the food and beverage, culinary, or related professional area.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Demi Chef de Partie is responsible to assist in the kitchen, contributing to the overall success of the outlet, in accordance with the hotel's standards and financial goals Qualifications Basic Knowledge of kitchen hygiene practices and occupational health and safety standards / Good Guest Relations Skills

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Diploma/qualification in Hospitality or Tourism Management

Company Overview Spandana Hospital is a leading healthcare institution specializing in heart and superspeciality treatments. Based in Bangalore, we have dedicated ourselves to offering world-class healthcare services at an affordable cost. Our highly trained and qualified team of medical, administrative, and supportive staff ensures the delivery of the highest quality patient-centered care. Job Overview The Front Desk Manager at Spandana Hospital is a full-time, mid-level position located in Bangalore. This role requires a minimum of 4 to 6 years of work experience. The ideal candidate will be responsible for the smooth operation of front desk services, ensuring excellent customer service, and supervising front desk staff efficiently. Qualifications and Skills Must possess customer service expertise to ensure every visitor experiences a warm and professional welcome at the front desk. (Mandatory skill) Proven ability in front desk operations to maintain seamless service and operational efficiency for all administrative tasks. (Mandatory skill) Team leadership skills to guide, motivate, and manage the front desk team for optimal performance. (Mandatory skill) Effective problem-solving skills to quickly identify and resolve issues impacting the front desk or client satisfaction. Strong conflict resolution capabilities to handle any disputes calmly and effectively, ensuring customer trust and satisfaction. Excellent communication skills to interact professionally with clients, team members, and hospital staff. Experience in staff scheduling to ensure the front desk is appropriately staffed at all times for efficient operations. Proficient in guest relations, maintaining positive experiences for every visitor throughout their time at the hospital. Roles and Responsibilities Oversee the daily operations of the front desk to maintain professional and welcoming service. Manage, train, and support front desk staff, ensuring adherence to hospital protocols and customer service standards. Coordinate staff scheduling to ensure adequate coverage during all operational hours. Handle inquiries, complaints, and emergencies professionally and courteously. Liaise with other hospital departments to facilitate seamless service and information flow. Maintain a clean and organized front desk environment to enhance visitor experience and operational efficiency. Report regularly to senior management on front desk and guest service activities and metrics. Implement patient feedback and surveys to continuously improve front desk operations.

Designation: Receptionist Location: Srinagar Weblink : https://www.indiraivf.com/ Job Responsibilities: Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit. Ensure appointments confirmed are in line with Centre head availability. Manage calls, receive & pass on relevant messages to the concerned personnel. Address patient grievances & communicate the same to PX team and CH when needed. Monitor online reviews & communicate negative feedback to PX team and CH Handle MIS on a daily basis & report to the concerned authority as and when needed. Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders. Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives. Interested candidates can share updated resume on sheetal.devadiga@indiraivf.in

Receptionist (Female) For Manufacturing Company in Sector 14 Gurgaon Company - JD Handling Office work MIS Back Office Computer work 6 Days working Work from Office (Friday Off) Timing- 9:00 to 6:00pm Kindly sent me your updated resume with below details : Present salary : Expected IndustryFront Office Reception Computer Operator Assistant QualificationOther Bachelor Degree Key Skills Handling Office Work Receptionist Receptionist Activities Front Office Receptionist MIS Back Office Walk in

Primarily handling inbound calls, coordinating with email & other social Platforms Fixing up appointments with corporate across Pan India Taking care of front office/reception Ticketing & Hotel Bookings MS Office Knowledge good communication Female Candidate Gurgaon Resident Good Personality

Responsibilities: * Greet guests upon arrival & departure * Maintain cleanliness & organization of reception area * Assist with seating arrangements at events * Manage table reservations and coordinate with service staff * Manage guest requests Provident fund Performance bonus House rent allowance Travel allowance

Patient Experience: Ensuring a welcoming and efficient environment for patients and visitors, addressing their needs and concerns effectively. Operational Management: Overseeing daily front desk activities, such as patient registration, appointment scheduling, billing, and record management. Coordination: Collaborating with other departments, including nursing, medical records, and billing, to ensure seamless patient care and communication. Resource Management: Managing front office budgets, supplies, and equipment, ensuring efficient resource utilization. Policy and Procedure Implementation: Developing and implementing front office policies and procedures to enhance operational efficiency and patient satisfaction. Performance Monitoring: Tracking key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Compliance: Ensuring adherence to hospital policies, procedures, and relevant regulations. Guest Relations: Handling patient complaints, feedback, and inquiries professionally, aiming for high levels of patient satisfaction. Contact: 9771471971 Male Candidate with Healthcare relevant experience required.

We are seeking for candidate with min 1-2 years in experiencing working as a GRE, if interested contact swathi@brainsnskills.com or 9341818811

Designation: Front Desk Executive Role & responsibilities Follow a well-defined welcoming protocol, which includes greeting the customer warmly, providing any necessary information, and guiding them through the initial stages of their visit. Respond to telephone, email, and walk-in inquiries from prospective customers, senior management, vendors, and other stakeholders. Manage the reception area, visitor logs, and feedback forms to ensure all records are properly maintained. Oversee that all necessary equipment and supplies are available and functional to support a seamless visitor experience. Coordinate with administrative staff to ensure optimal scheduling, attendance, and performance. Facilitate property tours, presentations, and one-on-one discussions as required. Work closely with the sales team to ensure a smooth transition for potential buyers and existing customers. Desired Candidate Profile Educational Qualifications & Certifications: Bachelors degree Core Competencies: Efficient organizational skills, attention to detail, and proficiency in managing office operations, and scheduling. Strong verbal and written communication. Strong multitasking abilities and managing multiple visitors and activities simultaneously. Software Proficiency: Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word, for reporting, presentations, and documentation.

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Working with HR Operations, youll focus on the powerful and innovative systems and technologies that team members depend on to manage both work and life. Whether its time reporting or team member training, these critical systems keep things running smoothly. HR Operations is service-oriented, and puts team member success at the heart of our activities. So when it comes to parental leave or planning a vacation based on paid time off, our goal is to give Target team members easy access to intuitive systems with relevant, complete and accurate information.As an HR Operations Center (HROC) Lead Specialist, you will take ownership of escalated issues and contacts that require additional research. Youll make decisions based on past experience and impact, take partners as necessary and model high quality guest service. You will provide feedback to HROC teams based on opportunities that have surfaced during review of issues. In your role, you will respond to all issues in a timely manner and appropriately track and document resolution, while maintaining confidentiality. Youll also assist with identifying, developing and implementing improvements to existing and new procedures and functions to maximize service delivery to our guests. This includes significant elements of project management including, but not limited to, process mapping, development and testing of resources and process, documentation of procedures, training and sharing of ongoing feedback to teams based on performance, monitoring and reporting results, and sustained, successful service delivery.Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: Bachelors Degree from Accredited Universities 2+ years of related HR Office or guest service experience Demonstrated success in areas of work quality and guest service Knowledge of HR & Payroll systems Strong guest service and follow-up skills, with excellent verbal and written communication skills Ability to manage multiple tasks; strong organizational skills Strong PC skills and proficient with MS Office Package Innovative and creative problem solving skillsPreferred Knowledge of Targets policies and procedures Previous experience with coordinating projects Previous experience on the HROC Direct Operations Team Knowledge of Targets myTime system Knowledge of Targets payroll processes Strong working knowledge of HROC functions, systems, processes and procedures and understanding of our relationship with the field and client Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

Role & responsibilities Welcome visitors and direct them to appropriate staff/departments. Answer and route incoming calls professionally. Keen focused to maintain reception area appearance and supplies Check and prepare regular reports for Recreation Room, MindStrong Room, Nursing Room, Doctor Room & Fitness (Gymnasium) Maintain organized filing systems for documents. Follow company procedure, policies and approval workflows. Good communication skills, Vendor Management, Client Management This position combines traditional front desk responsibilities with administrative duties to support efficient operations to the organization. Qualifications: Graduation, hospitality background candidate is preferable. Reception or front-desk experience. Strong organizational and multitasking abilities Proficiency in MS Office

Key Responsibilities of a Guest Relations Executive: Welcoming and Assisting Guests: GREs greet guests upon arrival, provide information about the establishment and its services, and address any initial inquiries. Managing Guest Needs: They handle guest requests, complaints, and concerns, striving for prompt and efficient solutions. Maintaining Guest Satisfaction: GREs actively work to ensure guests are comfortable and satisfied throughout their stay, building positive relationships. Providing Information: They offer information about amenities, services, local attractions, and events. VIP Guest Handling: GREs often manage the needs of VIP guests, ensuring their experience is exceptional. Coordinating with Staff: They communicate with other departments to fulfill guest requests and resolve issues effectively. Essential Skills for a Guest Relations Executive: Excellent Communication Skills: GREs need to be strong communicators, both verbally and in writing, to interact effectively with guests and colleagues. Customer Service Orientation: A genuine desire to help and a proactive approach to guest needs are crucial. Problem-Solving Abilities: GREs should be able to handle guest issues and complaints efficiently and effectively. Interpersonal Skills: Building rapport with guests and maintaining positive relationships is a key aspect of the role. Professionalism: Representing the establishment in a positive and professional manner is essential. Multitasking and Organizational Skills: GREs often juggle multiple tasks and priorities, requiring strong organizational abilities.

Role & responsibilities Student related Managing student life in hostel Inspection of rooms, public areas, washrooms and the entire surroundings of hostel Assisting parents with the admission procedure Handling parent queries Informing parents in case of emergencies Administration Allocation of rooms to students / guests Monitoring students / guests & maintaining records Maintaining institute wise records of students & monitoring vacancy in hostel Health & Recreation Planning events & recreation activities for students Ensuring good health of all students Attending to health emergencies Seeking medical help as and when required Mess Collecting feedback from students Sanitation & Maintenance Maintaining sanitation & hygiene in hostel Following SOPs Maintaining records of all assets & maintenance contracts Keeping check on any repairs required Training of staff Training of staff on GITAM SOPs Training staff on gender sensitivity Preferred candidate profile Graduate / Post graduate with 3-4 years of relevant work exp Proficient in MS Office, Email Excellent communication and interpersonal skills Fluency in English and Regional Language is essential Should have worked in Hospitality

Role & responsibilities Student related Managing student life in hostel Assisting students with their baggage to & from their room while check-in and checkout. Escorting students to their rooms and explain hostel facilities. Receive and store the student luggage and keep a proper record of level tags. Administration Allocation of rooms to students / guests Monitoring students / guests & maintaining records Maintaining institute wise records of students & monitoring vacancy in hostel. Maintaining accounts Student engagement, health & Recreation Planning events & recreation activities for students Ensuring facilities for quality social interaction and peer learning Ensuring good health of students and managing health emergencies Mess Collecting feedback from students and communicating to Chef Sanitation & Maintenance Following SOPs Keeping check on any repairs required Preferred candidate profile Graduate fresher with 6 months internship or 1 year of work experience in Hospitality sector/Student residences/co-living spaces. Understanding and/or experience in the hospitality sector and/or education sector is desirable.

Job Summary: We are seeking a highly organized and professional Receptionist with 5 to 8 years of experience to manage front-desk responsibilities, travel arrangements, guest management, and administrative support. The ideal candidate will possess excellent communication skills, be proficient in MS Office, and have hands-on experience in coordination and hospitality-related tasks. Key Responsibilities: Manage the front desk, handle incoming calls, emails, and correspondence efficiently Coordinate domestic and international travel arrangements, including flight and train bookings Manage hotel bookings and accommodations for employees and guests Maintain and update travel and visitor MIS reports

Manager FRONT DESK Greet & Manage Visitors Admin Support Conference Room Mgmt Book Tickets & Hotels Manage Petty Cash, if required Manager Office Supplies & Consumables Extend HR & Payroll Support, if required Adhere Security Protocols Visitor Logs Required Candidate profile Any GRADUATEPG FEMALE 3yrs ex as RECEPTIONIST / FRONT OFFICE EXECUTICE Strong Communication (written and verbal) & MS Office / Computer skills must Must work @ T Nagar Call Rajeswari@ 96770 76683 now Perks and benefits Excellent perks. Send CV to cv.ch1@adonisstaff.in

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel. Qualifications Minimum 1 to 2 years work experience as Guest Service Officer - Grand Club - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills. Freshers can also apply.

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel. Qualifications Minimum 1 to 2 years work experience as Guest Service Officer - Grand Club - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills. Freshers can also apply.

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel. Qualifications Minimum 1 to 2 years work experience as Guest Service Officer - Grand Club - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills. Freshers can also apply.