Front Desk Agent (English-Speaking)

1 - 3 years

3 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Desk Agent to join our team at Kiotel Hospitality Private Limited. The ideal candidate should have 1-3 years of experience in the hospitality industry, preferably in hotels or restaurants.


Roles and Responsibility
  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by ensuring prompt and efficient response to guests' needs.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records of guest interactions and transactions.
  • Develop and implement effective strategies to enhance guest satisfaction.
  • Collaborate with colleagues to achieve high performance standards.

Job Requirements
  • Excellent communication skills in English.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills with attention to detail.
  • Experience in handling guest complaints and resolving issues efficiently.
  • Knowledge of hotel management systems and procedures.
  • Ability to work collaboratively as part of a team.

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