2157 Guest Relations Jobs - Page 39

Front Office & Administration Work , Office Coordination Travel Arrangements ,Advanced Excel ,Mails Correspondence Petty Cash, Housekeeping .Vendor & Time Management Required Candidate profile Having 4+ years of Front Office cum admin experience. Excellent communication skills

Front Office & Administration Work , Office Coordination Travel Arrangements ,Advanced Excel ,Mails Correspondence Petty Cash, Housekeeping .Vendor & Time Management Required Candidate profile Having 4+ years of Front Office cum admin experience. Excellent communication skills

Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Bachelor / Master in Hotel Management with 5 to 10 years of experience in Hotel / Resort. Responsible for overseeing the daily operations of a hotel with efficient management. Room Operations, Housekeeping & Maintenance, Security & Safety, CRM, etc. Required Candidate profile Excellent Communication Skills. Customer Service. Company will provide Air Tickets + Visa + Accommodation + Food etc. Ready to work for minimum 2 Years. Job Location is only for DRC Congo - Africa. Perks and benefits Negotiable - Depending Upon Candidate & Experience

Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them Answering the phone calls made, and redirecting them to the concerned people effectively. Receiving postal, courier packages addressed Required Candidate profile Coordinating the communication between employees of different departments Mailing letters& other documents, messages to the necessary people If any candidates is suitable for this opening please sent me your updated profile on this mail id.

Description We are seeking a motivated CVX Executive to join our team in India. The ideal candidate will have a passion for improving customer experiences and a track record of successfully implementing customer-centric strategies. This role requires collaboration with various departments to ensure that customer feedback is effectively used to enhance our services. Responsibilities Develop and implement strategies to enhance customer experience and satisfaction. Collaborate with cross-functional teams to drive initiatives that improve operational efficiency. Analyze customer feedback and data to identify trends and areas for improvement. Prepare and present reports on customer experience metrics to stakeholders. Assist in the design and execution of customer engagement programs. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field. 2-5 years of experience in customer experience, marketing, or a related role. Strong analytical skills with the ability to interpret data and make informed decisions. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools. Experience with CRM software and customer feedback platforms.

Description The Guest Relation Executive will be responsible for ensuring a positive experience for all hotel guests by providing outstanding customer service, addressing inquiries and complaints, and facilitating communication between guests and hotel staff. Responsibilities Greet and welcome guests upon arrival with a friendly and professional demeanor. Address guest inquiries and complaints promptly and effectively. Provide information about hotel services, local attractions, and events to enhance the guest experience. Assist in the check-in and check-out process, ensuring accuracy and efficiency. Maintain accurate records of guest interactions and transactions. Collaborate with other departments to meet guest needs and resolve issues as they arise. Ensure that all guest requests are handled in a timely and efficient manner. Skills and Qualifications Bachelor's degree in Hospitality Management or related field preferred. 2-5 years of experience in guest relations or customer service roles, preferably in the hospitality industry. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in using hotel management software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Fluency in English and local languages is a plus.

Responsibilities The Front Office Executive will act as the first point of contact for visitors and clients, managing the reception area and ensuring smooth day-to-day operations. The role includes handling incoming calls, visitor management, and providing administrative support to ensure a professional and welcoming environment. Key Responsibilities 1. Reception Management Greet visitors, clients, and employees in a professional and friendly manner. Manage the reception area to ensure it is tidy and presentable at all times. Maintain visitor logs and issue visitor passes as required. 2. Telephone and Communication Handling Answer and route incoming calls promptly and professionally. Respond to general inquiries or direct them to the appropriate department/person. Manage email correspondence and distribute messages effectively. 3. Administrative Support Handle courier and mail services, including receiving and dispatching. Assist with scheduling appointments, meeting room bookings, and calendar management. Provide basic administrative support such as filing, data entry, and document preparation. Office Stationery consumption tracking, ordering and Invoice submission. New Joining Access Card & ID Card Process to vendors. Office fruit consumption order& consumption tracking. 4. Coordination and Support Coordinate with housekeeping, pantry, and maintenance staff to ensure a well-functioning front office. Assist in event coordination and other office activities as required. 5. Compliance and Security Ensure adherence to visitor management protocols and security procedures. Maintain confidentiality of sensitive information. Skills and Qualifications Bachelors degree or diploma in hospitality, business administration, or related fields. 3-5 years of experience in front office or customer service roles. Excellent verbal and written communication skills. Proficiency in CANVA, MS Office (Word, Excel, PowerPoint) and familiarity with office equipment. Preferably have digital marketing experience. Strong organizational and multitasking abilities.

Roles and Responsibilities - Client Based Opportunity Oversee the Front Office operations during the shift. Ensure the calls are responded on Priority using standard phrases. Greet & Offer hospitality to all visitors & Clients. Update & maintain all emergency contact numbers. Maintain updated extension list with mobile numbers of all employees. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep. Ensure the TV is switched on during the working hours & only news channels should be tuned in. Assist Security in ensuring only authorized persons access to the facility. Be the receiving point for intra-office mails, couriers & other mails. These need to be entered in the mail register and then handed over to the mail room coordinator after his counter signature.

Roles and Responsibilities The front office receives information and will then pass this on to the relevant department within the company. Ability to develop required skills and knowledge on the job. You will be the face of the company for all visitors and will be responsible for the first impression we make. You will act as the face of our company and ensure visitors receive a heartwarming welcome. An out-going team member cannot only drive revenues, they are able Capture Positive Online Reviews. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, Allocate rooms to expected arrivals after checking the guests preferences and special requests. Have detailed information about the Hotel, product/services & room inventory. Be informed at all times regarding arrivals, departures and daily occupancy. Monitor on VIP reservations, complete their pre-registration formalities and extend to them the VIP courtesies. Allocate rooms to all arriving guests as per preferences and maintain up-to date information on room rates, current promotions, offers and packages Maintain all guest folios as per billing instructions. Co-ordinate with housekeeping for clearing of rooms Prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics. Maintain and settle the guest ledger rendering accountability for the days transactions Maintain guest lockers for safe custody Handle all incoming telephone calls as per standards instructed and maintain a physical count of all room keys in each shift Ensure that all check-ins and check-outs are handled smoothly as per standards. Ensure that proper records are maintained for all telephone calls from the rooms Ensure that all transactions are supported with vouchers. Ensure accurate cash handover. Give proper and complete handover to the next shift. Handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict grooming and hygiene standards. Lead by example and act of a primacy point of communication for all who enter the premises. Desired Candidate Standards Well groomed and Hygienic standard. Preferred candidates from Pan India locations. Pleasing and smart personality. Experience working in a reputed hotel or resort. A team player and a self-starter. Diploma or degree in Hotel Management or related field or Relevant Experience. Excellent personal hygiene and grooming. Excellent written and spoken communication in English and Hindi, guest service and time management skills. Hands on prior work experience and worked in beach property. Vacancy Details Trainees - Female or Male Freshers Salary scale between 7K to 9K per month based on profile and individual parameters. Guest Service Associate - Female or Male 1 to 2 years experience. Experience in Front Office Operations, Check-In & Check-Out, Billings, Guest Relations, Restaurant Management, Coordination with Housekeeping, Production & Service. Salary scale between 10K to 13K per month based on profile and individual parameters Guest Service Executive - Female Only 2 to 3 years experience Experience in Front Office Operations, Check-In & Check-Out, Billings, Guest Relations, Restaurant Management, Coordination with Housekeeping, Production & Service. Fluent in english and pleasing personality. Salary scale between 15K to 20K per month based on profile and individual parameters. Assistant Executive - Female or Male 3 to 4 years experience Experience in Front Office Operations, Check-In & Check-Out, Billings, Guest Relations, Restaurant Management, Coordination with Housekeeping, Production & Service. Salary scale between 13K to 15K per month based on profile and individual parameters. Executive - Female or Male 4 to 5 years experience Experience in Front Office Operations, Check-In & Check-Out, Billings, Guest Relations, Restaurant Management, Coordination with Housekeeping, Production & Service. Salary scale between 15K to 18K per month based on profile and individual parameters. Team Leader - Female or Male 5 years experience Experience in Front Office Operations, Check-In & Check-Out, Billings, Guest Relations, Restaurant Management, Coordination with Housekeeping, Production & Service. Salary scale between 18K to 20K per month based on profile and individual parameters.

Role & responsibilities Participates in the selection of front office personnel. Schedules the front office staff. Supervises workload during shifts. Evaluate the job performance of each front office employee. Maintains working relationships and communicates with all departments. Maintains master key control. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel. Reviews and completes credit limit report. Works within the allocated budget for the front office. Receives information from the previous shift manager and passes on pertinent details to the incoming manager. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash handling, check-cashing, and credit policies. Conducts regularly scheduled meetings of front office personnel. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times. Upholds the hotels commitment to hospitality. Prepare performance reports related to the front office. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit reports and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc. Monitor high-balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees. Monitor all V.I.P.’s special guests and requests. Preferred candidate profile Telugu speaking, preferable from Andra Pradesh

Responsibilities: * Manage front desk operations with efficiency and professionalism * Greet guests, process check-ins/outs, manage phone calls * Maintain guest satisfaction through exceptional service Food allowance

ASG Eye Hospitals is a chain of super specialty eye hospitals in India. It offers a comprehensive range of eye care services including treatment and surgeries of the Retina, Cataract, Squint, Oculoplasty, Cornea, Lasik, ICL, Glaucoma, and Paediatric Ophthalmology. Currently, the group has 165+ Eye Hospitals across 83+ cities in India. We are looking to hire for the below position on an immediate basis. Position : Front Desk Executive/Receptionist /OPD Staff Location-Surat Job Responsibilities Greeting the patients and attendants/visitors. Attending incoming calls and transferring the call to the appropriate department. Handling patient queries related to billing. Handling patient registration and OPD & IPD billing in the software. Desired Candidate Profile: Any Graduate 2 - 5 years of relevant experience. Background in the Hospital or Healthcare Industry is preferred. Should be presentable and soft-spoken and should enjoy interacting with people. Preferred both - Male & Female Ready to work on Sunday Key Skills Good communication Skills Basic knowledge of TPA & Accounting entries Knowledge of Computer. Perks and Benefits Best in the Industry Interested candidates mail your resume along with the below details to Contact -88750 29935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

PLSH Salon By Hairdressers is looking for Front Desk Executives to join our dynamic team and embark on a rewarding career journey Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, if required.

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

The position is accountable for proactively soliciting and handling sales opportunities for Sri Lankan Cluster. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .

Role & responsibilities Guest Relations Manager Preferred candidate profile Must have at least 05 Years of Experience into the Hospital industry. Must be Graduate. For further query be free to contact - prakash.jha1@parashospitals.com / call at (+91) 77 66 94 8884

Designation : Front Desk Executive/Manager Job Locations - 02 Positions Location 1 - Rise Resort Residences. SC 01, Tech Zone 4, Greater Noida, U.P.-201002. Location 2 - Organic Homes, NH-24, opposite Columbia Asia Hospital, Ghaziabad, U.P.-201002 Working Days / Hours: 06 Days working Saturday-Sunday (Working) Weekly off can be availed between Monday-Friday 10:00 am - 7:00 pm Key Responsibilities: Greet and welcome visitors, clients, and guests in a professional and courteous manner. Handle incoming calls, emails, and inquiries, and route them appropriately. Maintain visitor logs and ensure proper security protocols are followed. Coordinate with sales and marketing teams for walk-ins and client meetings. Maintain the front office area and ensure it is tidy and presentable at all times. Provide general administrative and clerical support (filing, scanning, copying). Manage incoming and outgoing courier/deliveries. Maintain and update contact databases and lead tracking systems. Assist with basic data entry related to client records and property listings. Support event coordination and client meetings held at the office. Ensure availability of brochures, flyers, and promotional materials at the reception. Qualifications & Skills: Minimum qualification: Graduate in any stream 2+ years of experience in front office or customer service (preferably in real estate or hospitality) Good verbal and written communication skills Strong interpersonal and customer service skills Professional appearance and demeanor Ability to multitask and prioritize workload efficiently Apply Now with Updated Resume to proceed with the shortlisting process. Shortlisted candidates must be available for face to face meeting Venue details will be shared after shortlisting Regards HRD 9311651118 (Whats App)

Description: • Manage check-ins, check-outs, and reservations • Coordinate with other departments to ensure seamless guest experience

Position: Front Office Executive (On rolls of Colliers) Company Name: Colliers India Pvt Ltd Nature of Site: Corporate Office Location: Goregaon East Job Timing & Days: Mon- Sat / 9am - 6am Job Roles & Responsibilities: Reception Duties: Greet visitors, clients, and guests as they enter the office, ensuring a welcoming and professional environment. Call Management: Handle incoming phone calls, direct them to the appropriate department, and provide general information when needed. Scheduling & Coordination: Assist in scheduling appointments, meetings, and conferences. Coordinate and confirm appointments for employees and clients. Front Desk Operations: Maintain the cleanliness and organization of the front desk area. Ensure all necessary supplies are stocked. Communication & Correspondence: Respond to emails, answer queries, and relay important messages between staff and clients. Visitor Management: Register visitors, issue visitor passes, and inform employees of guest arrivals. Desired Skills & Qualifications: Experience: Minimum 6 months to 2 years of experience in a front office, customer service, or related role. Communication: Exceptional verbal and written communication skills in [English/Hindi or any other relevant languages] . Organizational Skills: Ability to multitask and manage time effectively in a busy office environment. Interested candidates can share their resumes at aparna.patil@colliers.com or whatsapp at 7400086521