2157 Guest Relations Jobs - Page 44

Responsibilities: * Manage front desk operations * Greet guests & handle queries * Maintain guest satisfaction * Coordinate with departments * Answer phone calls professionally Over time allowance Employee state insurance Sales incentives Annual bonus Provident fund

Roles and Responsibilities: Responsible for all the deliverables and operations at Reception. Handling emails, employee queries, and front desk equipment. Issuing temporary badges to employees who forgot or lost their access badge. Interact with visitors, and vendors and coordinate their visit as per the organization's policy. Issuing Access badges to employee who forgot or lost their access badge. Communicate with all levels of employees, personnel and customers. Respond to and manage office emergencies. Maintain and update reception records and reports. Collaborate with other stakeholders during events and office programs. Provide medical emergency assistance when appropriate like First Aid & CPR. Any other essential task assigned as required.

Basic Function: Oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. Role and Responsibilities: Manages the staff at the Front Desk. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Coordinates arrivals, departures and billing requirements with Sales and Catering Department. Block rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Assures that all financial and credit procedures are followed. Follows up on credit problems with Front Office Manager and/or Credit Manager. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Consistently driving the team to achieve high guest experience scores in social media platform such as Medallia, Trip Advisor etc. Is completely aware of the hotels upsell program and constantly drives towards achieving the companies upsell goal. Actively handles profile management and guides staff accordingly. Actively monitors chat response and mobile application to ensure timely response. Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed. Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Review daily arrivals and departure to ensure proper handling of VIP and return guests, groups etc. and escort them to or from their rooms respectively Coordinating with respective supporting departments especially Housekeeping to ensure all guest requests are met. Personally managing and making personal contact with all VIP, suite guests and frequent return guests Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments. Resolves customer complaints from all areas of the hotel Communicate closely with the night manager and other assistant managers to ensure follow up on special guests, issues/glitches, requests etc Adheres to the hotels code of conduct and grooming hygiene standards Actively conducts briefings and meetings. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries andspecial requests.

GRE Contact : 9880612200

Role & responsibilities - Keep the front desk tidy and presentable with all necessary material (pens, forms, paper, etc. - Greet and welcome guests - Answer questions and address complaints - Answer all incoming calls and redirect them or keep messages - Receive letters, packages, etc., and distribute them - Prepare outgoing mail by drafting correspondence, securing parcels, etc. - Check, sort, and forward emails - Monitor office supplies and place orders when necessary - Keep updated records and files - Monitor office expenses and costs - Take up other duties as assigned (travel arrangements, schedules,

We are hiring a Front office Executive @ Chennai Position : Front office executive Exp : 2 to 5 years Admin or front office Experience Qualification : any degree location : Moundroad , Chennai Keyskills - front office , Admin, Advance Excel, Good communication Interested candidates Please share your resume mail - ashvitha.c@sodexo.com

Dear Applicants, Greetings From Job Search Recruitment Services, Hiring for the Post Front Desk Executive / GRE For Real Estate Company in Dombivli Location. Office Time - 9.30am to 6.30pm ( Saturday & Sunday Working , 1 Weekly Week off Between Monday to Thursday ) Gender - Female Only. Qualification - Any Graduate Knowledge and skill set :- Good communication and command over Language Job Description :- Greet and welcoming guests in person and on phone. Answer and screen incoming calls. Handle and redirect customer queries. Organize incoming and outgoing Mails. Attending to visitors and organizing for conference room and board room meeting. Maintaining leave records and attendance of employees. Supervision of housekeeping activities. Coordinate meeting and appointments. Set up and maintain Accurate data management system. Interested Candidates Drop there Resume on Mentioned Email id kallori1990@gmail.com Thanks & Regards, Reshma K 7661801815

Responsibilities: *Assist in recruitment and payroll process *Maintian timesheets *Greet visitors at front desk * Maintain guest relations *Manager Housekeeping staff * Assist with reception duties * Manage HR administrative tasks

Hotel Operations and Sales Executive work is to do marketing and sales activities of JANARDAN FARMS & RESORTS LLP resort properties with the help of his on ground team. Required Candidate profile At least 2 years of experience in managing hotel and travel related product sales, experience in membership, timeshare will be preferred. Perks and benefits accomodation, food, travel, internet

Front Office Executive- IPD/OPD Billing: Candidate must be able to handle Front Office Management in a hospital and should be focused on creating a positive first impression and ensuring smooth operations at the front desk., responsibilities include patient registration, appointment scheduling, handling phone calls, managing patient records, and providing excellent customer service and also deals with IPD/OPD Billing, Maintain a crucial role in maintaining a welcoming and organized reception area. Role & responsibilities Patient-Related Tasks: Greeting and Registration: Welcoming patients and visitors, providing information, and guiding them through the registration process. Appointment Scheduling: Managing appointment calendars, scheduling appointments, and coordinating with medical staff. Patient Check-in/Check-out: Handling patient check-in and check-out procedures, including verifying information and managing paperwork. Billing and Payments: Processing patient bills, collecting payments, and handling insurance verification. Answering Inquiries: Responding to patient inquiries, providing information, and addressing concerns. Administrative Tasks: Phone Management: Answering and directing phone calls, taking messages, and managing communication. Record Management: Maintaining patient records, updating information, and ensuring confidentiality. Mail and Correspondence: Handling incoming and outgoing mail, packages, and other correspondence. Office Management: Maintaining a clean and organized reception area, managing inventory, and ensuring smooth front office operations. Coordination: Coordinating with other hospital departments and staff to ensure seamless patient care and efficient operations. Communication: Maintaining clear and professional communication with patients, visitors, and staff. Maintaining Confidentiality: Adhering to HIPAA regulations and maintaining patient confidentiality at all times. Preferred candidate profile: Candidate must be good in front office activities in hospital. Able to handle the entire team at different IPD/OPD Billing activities. Must be able to handle Customers/Patients at Front Office, Grievance handling. Good communication skills, with pleasing personality, with Positive behavior. Can handle the morning hurdle tasks. Coordination with the Nurses and Doctors for various other activities.

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Front Office to join our dynamic team and embark on a rewarding career journey Provide excellent customer service at the front desk. Check guests in and out of the hotel efficiently. Handle guest inquiries and reservations. Maintain accurate records of guest transactions. Resolve any guest complaints or issues promptly. Collaborate with other hotel staff to ensure guest satisfaction.

Intercontinental Hotels Group India Private Limited is looking for Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Intercontinental Hotels Group India Private Limited is looking for Front Office Team Leader to join our dynamic team and embark on a rewarding career journey Team Leadership: Provide direction, guidance, and leadership to a team of individuals, ensuring they understand their roles, responsibilities, and objectives Performance Management: Set clear performance goals and expectations, monitor progress, provide regular feedback, and conduct performance evaluations Workflow Management: Organize and delegate tasks, assignments, and projects to team members, ensuring efficient workflow and resource allocation Coaching and Development: Identify team members' strengths and areas for improvement, and provide coaching, mentoring, and development opportunities Problem Solving: Address challenges, conflicts, and issues within the team, fostering a positive and collaborative work environment Communication: Facilitate effective communication within the team, across departments, and with upper management to ensure alignment and transparency Results and KPIs: Monitor and track key performance indicators (KPIs) and metrics to measure the team's productivity and success

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and orderliness of guest rooms and public areas. Perform routine cleaning tasks such as dusting, vacuuming, and mopping. Replenish supplies and amenities in guest rooms. Report any maintenance issues or repairs needed. Follow safety protocols and guidelines. Assist with setting up and breaking down for events.

Intercontinental Hotels Group India Private Limited is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Intercontinental Hotels Group India Private Limited is looking for Assistant Manager Housekeeping to join our dynamic team and embark on a rewarding career journey "Team Management: Lead, train, and supervise a team of housekeeping staff, including cleaners, supervisors, and maintenance personnel Set performance expectations, provide feedback, and ensure all team members adhere to company policies and procedures Quality Control: Establish and maintain high standards of cleanliness, hygiene, and presentation throughout the facility Conduct regular inspections to ensure compliance with cleaning protocols and standards Inventory Management: Monitor and manage inventory of cleaning supplies, equipment, and amenities Order supplies as needed, maintain adequate stock levels, and ensure cost-effective use of resources Scheduling and Coordination: Develop work schedules, assign tasks, and coordinate staffing levels to ensure efficient and timely completion of housekeeping duties Adjust schedules as needed to accommodate fluctuations in occupancy and special events Guest Satisfaction: Respond promptly to guest requests, complaints, and feedback related to housekeeping services Take appropriate action to address concerns and ensure guest satisfaction Budget Management: Assist in the development of the housekeeping budget and manage expenses within established guidelines Identify cost-saving opportunities and implement measures to optimize operational efficiency Training and Development: Provide ongoing training and development opportunities for housekeeping staff to enhance their skills and knowledge Keep abreast of industry trends and best practices in housekeeping management Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations Implement and enforce safety protocols and procedures to minimize risks and prevent accidents or injuries Collaboration: Liaise with other departments, such as front desk, maintenance, and catering, to coordinate housekeeping activities and support overall operations Foster a spirit of teamwork and cooperation across departments

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Intercontinental Hotels Group India Private Limited is looking for Assistant Housekeeping Manager to join our dynamic team and embark on a rewarding career journey Supervision and Leadership:Assist in recruiting, training, and supervising housekeeping staff Provide leadership and guidance to the team, fostering a positive and productive work environment Conduct regular performance evaluations and provide constructive feedback Daily Operations:Collaborate with the Housekeeping Manager to develop and implement efficient cleaning schedules Ensure that all cleaning tasks are completed to the highest standards Monitor inventory levels of cleaning supplies and equipment, and coordinate replenishment as needed Oversee the proper use and maintenance of cleaning equipment Quality Assurance:Conduct regular inspections to ensure cleanliness and compliance with established standards Address and resolve guest complaints or concerns related to housekeeping services promptly Implement corrective actions and continuous improvement initiatives Communication:Maintain open and effective communication with other departments, especially Front Office and Maintenance, to address any housekeeping-related issues Attend regular meetings with the management team to provide updates and collaborate on improvements Training and Development:Assist in the development and implementation of training programs for housekeeping staff Ensure that staff is knowledgeable about safety procedures and protocols Budget Management:Assist in budget planning and control to optimize resources and achieve cost-effectiveness Monitor and control expenses related to housekeeping operations Health and Safety Compliance:Ensure compliance with health and safety regulations and maintain a safe working environment for the housekeeping team Implement and enforce proper sanitation procedures Reporting:Prepare regular reports on housekeeping operations, including staff performance, inventory, and guest feedback

Intercontinental Hotels Group India Private Limited is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment.Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

Cordinating with the VIP clients Contact : 9880612200

We are Conducting Interviews for the following position in a five Star Hotels for Delhi - Gurgaon and Noida GRE (Guest Relation Executive) Reservation Steward Receptionist Minimum Education : 12th pass / Graduate Gender - Male and female Salary & Benefits: Salary: 15000 - 22000 Meals & Uniform Provided Incentives & Career growth opportunities Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) You can WhatsApp Your resume and Pictures on 95603-77925 ( Do not call us) You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

What's this job involves: Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. Sound like you To apply you need to have: Job Aim: To be responsible for guests first impression of the organization, meet/greet and assist the client, guests, and visitors every day. Manage front office in accordance with company policies, procedures and processes. Achievement of defined key performance indicators and service level agreement targets. Job profile: Qualification : Prefer BHM/Bachelors Degree Industry Type : FM Services, Hotel Overall Experience : 2-4 years Industry Experience : 2-3 years Technical Skills : Computer knowledge Generic Skills : Communication, Vendor/people management, Planning, Prioritising and organizing Behaviors : Achievement level, Team work, Learning attitude & Positive thinking Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment.

Job Summary: The Front Office Executive is the face of Brookfield for assisting the occupant company employees, visitors and VIP walking in in the respective buildings. They are also responsible for managing the lobby neatly and presentable throughout the day. They are responsible for answering and resolving the queries raised by the occupant company employees/ visitors and VIPs. They need to coordinate with respective vertical heads like Technical, housekeeping, EHS for rectification of complaints received from occupant company employees and update the status to respective staff who raised the query Role and Responsibilities: Attend to all queries raised by employees, visitors, vendors and manage the respective building lobby Support the occupant companies during their VIP movement/ client visit/ audits etc, Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible Establish standard operating procedure pertaining to the function and deploy them for strict follow up Support and Coordinate for the events done from developer side for the occupant companies Create a good rapport with occupant company employees and provide them with confidence in the upkeep of all services and common areas Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task Supporting Property Manager in the respective functional areas Support all initiatives and adhoc requirement of the management Support all sustainability initiatives Submission of data for all routine reports like, daily, weekly, monthly and QBRs and furnishing all adhoc technical data required by cluster head/ property manager from time to time Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards Responsible for greeting clients and visitors to our office parks Giving client directions to various parts of the office and contacting employees regarding visitors Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable Coordinate with other departments within the campus as and when required for completion of assigned tasks Any additional tasks assigned by the property management team eg , collaborating reports, completion of training plans, events, preparing for audits or review with management, etc Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients Upkeep of plants and planters in the lobby, shelves, artifacts, etc , in common areas can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities Checking the fire alarm in the lobby and following protocols as advised Ensure no person without employee ID/visitor pass moves to tenant floor Escalate to security manager in case the individual does not have employee ID/visitor pass Please be aware of all snags/faults in the respective tower allocated Follow-up till closure Communicate all issues to the concerned departments Escalate to building manager, in case of delay Please ensure the following area is checked on daily basis 1. Lobby, entrance portico is neat and clean 2. AC working 3. All lights working 4. Air fragrance unit working, and lobby is felt with it 5. Rest rooms near and clean 6. Tissues/handwash/etc available 7. No water stagnation 8. Vanity counter neat and clean 9. Lobby plants positioned correctly, and it is clean. 10. All lift car interior is neat and clean. 11. All floor lift landing. Any revision in the roles and responsibility will be reviewed and update in every quarter