2157 Guest Relations Jobs - Page 21

We are looking for a Guest Relations Executive (Female) to manage front desk operations and ensure a welcoming experience for all clients, channel partners and visitors. Preference will be given to candidates with fluency in English & Marathi.

Working hours : 9 hours / 6 days a week / rotational shift / 4 week off in a month.

The GM is responsible for overseeing the entire operations of the hotel, ensuring smooth, efficient, and profitable performance. The GM leads the team to provide outstanding guest services, maintains brand standards, manages budgets

Role & responsibilities Greet and welcome guests courteously at various touchpoints (entrance, helpdesk, info kiosk, etc.). Provide accurate information about mall facilities, store locations, ongoing promotions, events, and services. Assist lost or distressed guests, including elderly, children, and differently abled individuals. Handle guest complaints promptly and escalate unresolved issues to the appropriate department. Coordinate with housekeeping, security, and maintenance teams to ensure guest comfort and safety. Maintain a log of guest feedback, suggestions, and complaints for management review. Ensure the helpdesk and guest service areas are clean, organized, and well-equipped with updated information. Assist in emergency situations and follow proper protocols as per mall safety guidelines. Distribute promotional materials, brochures, and assist during mall events. Maintain a pleasant and professional demeanor at all times. Key Skills and Competencies: Excellent communication skills (English, Hindi, and regional language preferred) Strong interpersonal and problem-solving skills Positive attitude with a customer-first approach Good grooming and professional appearance Ability to stay calm and courteous under pressure Basic computer and reporting skills (MS Excel, Email, CRM tools)

5+ years of exp in the hospitality Industry. Overseeing the day-to-day operations, ensuring a high standard of service, enhancing guest satisfaction, achieving sales targets, proficient in Hotel Management, strategic planning, Reporting to Management

Job Responsibilities include Strategic Growth & Revenue, Guest Experience, Team Leadership, Pan-India Operations, Compliance Required Candidate profile Experience: 10+ years in hospitality operations/sales. Education: BHM or MBA in Hospitality (mandatory). Skills: Strategic leadership, multi-property oversight, P&L management.

We are looking for a polite, efficient, and well-organized Receptionist to be the first point of contact for our patients. The ideal candidate should have excellent communication skills, and the ability to manage front-desk operations smoothly. Required Candidate profile Good communication skills in Hindi and English Pleasant personality and a professional appearance Experience in a clinic/hospital setting will be a plus Ability to handle pressure during busy hours

Sales of travel and holiday packages, memberships, timeshare of Janardan Farms and Resorts. Required Candidate profile 10+ years in hospitality sales management, including roles in sales, corporate contracting, and team leadership.

Job Description We are seeking a proactive and well-spoken Guest Relations Executive with 2-3 years of experience, preferably in the real estate sector and hospitality .The GRE/GRM will be the first point of contact for visitors and clients, ensuring a professional and welcoming experience at our sales office/site. This role involve coordinating with sales teams, handling client queries, and supporting smooth site visits. Should have a pleasing personality. Attending walk-in customers and taking them around the property. Assist them in completing all the initial paperwork. Fixing appointments of the clients with the sales and CRM team. Give them a comment card and ask them for their valuable feedback regarding the property. Maintenance & update of customer ledgers, registers & files with inbuilt triggers for customer for customer action. Coordinate client meetings with sales executives and arrange site visits. Handle incoming calls, emails, and inquiries, providing accurate project information. Maintain a record of walk-ins, inquiries, and feedback. Follow up with potential clients to ensure timely updates and appointment reminders Maintain brochures, project displays, and reception materials up to date and presentable. •

Responsibilities: * Manage community relationships & client servicing * Oversee property maintenance & office space management * Ensure front desk operations run smoothly * You must ensure all client visits is attended Accessible workspace Annual bonus Health insurance

Job Description: We are seeking a dynamic and guest-focused Front Office Associate to join our team. The ideal candidate will handle front desk operations along with reservation management responsibilities. Key Responsibilities: Greet guests warmly and manage check-ins and check-outs efficiently. Handle room reservations via calls, emails, and OTA portals. Maintain accurate reservation records and daily reports. Respond to guest queries and resolve complaints promptly. Coordinate with housekeeping and other departments for room status updates. Upsell rooms and services to maximize revenue. Ensure smooth shift handovers and maintain front office cash and records. Deliver excellent guest service and maintain brand standards. Experience: 2 plus years in front office/reservations preferred.

APPLY NOW : https://forms.gle/f4tfpsApJq5BgDPi6 Job Description : Job Title: Front desk Executive Location: Panipat Qualification: MBA (any field) Years of Experience: 0-6 Months Salary Package: 8k - 12k ( negotiable ) Required Skills: Good Communication Skills.Basic computer knowledge. Maintaining and managing databases. Manage front desk activities. Job Responsibility: Managing the reception area and ensuring the office is neat and tidy. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Handle the front desk and maintain visitor records. #FrontDeskExecutive #ReceptionistJob #OfficeSupport #JoinOurTeam #WeAreHiring #AdministrativeAssistant Interested Candidates can call and share their updated resume on WhatsApp:- Ph. No. :- 9996276201 E-mail : recruiter.mavenjobs@gmail.com APPLY NOW : https://forms.gle/f4tfpsApJq5BgDPi6

We have an urgent opening for Receptionist location- Alwar for an MNC. If you are interested or you have any reference for this job role please share resume or number on this whatsapp- 7538815666 or mail id muskan.amormc.com@gmail.com. Regards Muskan

Seeking a dynamic senior guest relation executive to manage sales, ensure top notch guest experience, upsell products, handle operations and maintain cleanliness and inventory. stemford.recruiter@7gmail.com 9958471380

As a Guest Relations Specialist at Radisson Hotel Group, your role is crucial in providing a first-class hospitality experience for our guests. Your primary responsibility is to ensure that every guest receives a warm welcome and exceptional service, exceeding their expectations and creating memorable moments during their stay. Working alongside a dedicated team, you will play a key role in the smooth operation of the guest relations department. Your focus will be on maximizing guest satisfaction by promptly addressing inquiries and resolving any issues that may arise. You will take ownership of your tasks, ensuring they are completed efficiently and professionally. Collaboration is essential in achieving departmental goals and targets. You will work closely with your colleagues to control costs, manage inventory, and maintain high levels of productivity and performance. Building and nurturing effective relationships with both guests and team members while upholding the company's culture and values will be a key part of your role. While prior experience in guest relations is beneficial, it is not a mandatory requirement. We are looking for individuals with a hands-on approach, a commitment to delivering exceptional guest service, and a passion for the hospitality industry. Your ability to think creatively, take initiative, and work effectively in a demanding environment will be highly valued. Additionally, proficiency in working with various IT systems, strong communication skills, and personal integrity are essential qualities for success in this role. By joining Radisson Hotel Group, you will become part of a dynamic team dedicated to making every moment matter for our guests. If you share our ambition and believe in the power of exceptional hospitality, we invite you to start your journey with us. Discover more about Radisson Hotel Group, our culture, and career opportunities by visiting careers.radissonhotels.com. Join us in our mission to be the most inspired hotel company in the world and make a difference in the lives of our guests every day.,

1-4 years experience in showroom sales Should be able to communicate in English Should be staying in south kolkata within a radius of 8 kn from Alipore Jail museum Should be able to operate a computer software and do billing

Front Office Manager: CAG Pride Hotel 1.Review Front Office Work and Report 2. Front Office Room Budget Resposible 3. Pitching the Clients and Develop Business 4. Training and Development 5. Guest Relationship Manager 6. Maintain Company Standard. Perks and benefits ESI/ PF/ACCOMMODATION/FOOD/INSURANCE/LEAVES

-Assist with visitor verification and security protocols. -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Geetu: 9711150259 Perks and benefits 16+ Years old MNC

Handle customer interactions and inquiries efficiently (in-person and over phone). Promote products/services and support marketing campaigns. Maintain front office operations with professionalism and warmth. Must be fluent in Kannada and English for smooth communication.

Aster Medcity is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey Analysis for the current business practice. Find out the different operational strategies. Work on developing the current operational strategy applied to the company with the most recent technology. Coordinate with the operations manager to take the required steps after brainstorming and research. Optimize the operations in the company. Put the suitable operational strategy to fit with the companys culture. Implement the operational strategy in the different departments of the company. Supervise the strategy, and make sure that all the employees respect this strategy. Work regularly in improving the companys operations performance. Also, the deputy operations manager works in certain cases in touch with the clients to make sure that they receive the required service with the highest quality. In Customer service company, the deputy operations manager works with his team to make the clients satisfied by offering to his team the required training and courses to be able to communicate correctly with the customers. Follow up with the running project daily in order to make sure that they follow the right operation process. Check the logistics operations. Monitor t Show to the employees the company strategies and regulations in order to maintain the operation process. Solve all the different problems that could face the operations, to ensure the operational strategy. Issue a weekly, and monthly report for the operations manager to see all the updates realized on

[{"Salary":"7-11 LPA" , "Remote_Job":false , "Posting_Title":"Senior Manager - Operations- Punjab" , "Is_Locked":false , "City":"Mohali" , "Industry":"NGO / Social Services","Job_Description":" About Indus Action At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of makingpublic welfare unlock happen as a Do-Tank. Weseek candidates who want to partner with the Sarkar (state) service in ouraudacious mission to systematically make welfare access sustainable and frictionlessfor our vulnerable citizens and their families. Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparentorganisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO), combined with our operating values of Listen. Act. Change. We arecommitted to nurturing active citizens and supporting enterprising individualswith a growth mindset, both professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We also offer high cross-functional learning within the ecosystem. If you are about building for impact at scale,experimenting, and learning with joy along the way, then Indus Action is theplace for you, and we have been looking for you! Project Description Indus Action signed an MoU with the Punjab Development Commission to strengthen the implementation of certain Social Security Schemes as well asspecific policies with the Right to Education Act (especially Sec. 12(1)(c),RTE Act 2009). The work entails policy and process redesign, technologydevelopment, capacity building, grievance redressal, and registration drives onthe ground, among other tasks. We are at an advanced stage of breakthroughprojects in the State, aimed at enhancing welfare delivery for vulnerablepopulations. In this initiative, the organisation will play a key role in policy and process redesign , capacity building, strengthening grievance redressal mechanisms , integrating technology for process improvement, and facilitating large-scale campaigns at the grassroots level. As the Senior Manager, Operations, the candidate will be expected to play a role in the project/projects as the Technical Expert, which may include the following: Support in the partnership formulation process with other line departments, jointly with the Senior Lead. Collaborate with other organisations in the Project Management Unit (PMU) (wherever necessary) Conduct primary and/or secondary research to understand areas like scheme implementationgaps, budgets, process flows, etc., in the welfare delivery by the state. Create policy or scheme-related memos or briefs. Design and implement initiatives to enhance the implementation of schemes delivered.

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Equal Opportunities Employment at IHCL .

About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL