2157 Guest Relations Jobs - Page 22

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

About IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Effective Communication Resilience Accountability Teamwork Judgement & Analysis Learning Agility Equal Opportunities Employment at IHCL .

We are Conducting Interviews for the following position in a five Star Hotels for Delhi - Gurgaon and Noida GRE (Guest Relation Executive) Reservation Steward Receptionist Minimum Education : 12th pass / Graduate Gender - Male and female Salary & Benefits: Salary: 15000 - 22000 Meals & Uniform Provided Incentives & Career growth opportunities Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 924023 4023 (100 Hot Lines) You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

1. Lead, train, evaluate new hires in the system2. Plan and manage internal reinforcement and refresher trainings and feedback sessions on monthly basis3. Work collaboratively and conduct TNA/TNI with the Quality and Operations team to identify training needs4. Interact with client on weekly basis5. Manage content on the Learning Management System and create training SOPs6. Identify process gaps and fix them through process changes, refresher trainings, etc.7. Optimize training processes for efficiency and analyze training effectiveness8. Plan and implement training programs that will prepare employees for the next level in the domain9. Implement training KPIs, prepare and present reports on the same10. Storyboard and prepare learning materials for programs11. Coach and provide feedback to trainees on their performance in class and on shop floor12. Create new training content and update existing content to support new hires and existing staff on the floor 13. Class records to be maintained and reports/dashboards to be published to leadership on regular basis14. Research new training methods and implement them Qualifications 1. Sound knowledge of travel domain Reservation and Ticketing, Customer Relations; someone who has full exposure to the airline and travel agency world2. Overall travel experience of more than 12 years with experie

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .

Job Description: The Airport Junior Staff member supports daily airport operations to ensure a safe, smooth, and efficient travel experience for passengers. The role involves working across different airport functions including check-in, baggage handling, security assistance, boarding, and general customer service. Key Responsibilities: Assist passengers at check-in counters and boarding gates Handle baggage processing and help direct luggage to correct flights Provide accurate information to passengers regarding flights, delays, gate changes, and airport facilities Ensure compliance with airport security and safety regulations Assist with airport cleanliness, organization, and passenger movement Support ground staff during arrivals and departures Help coordinate with airline crews and other airport departments Handle passenger complaints or direct them to appropriate personnel Requirements: High School Diploma or equivalent (12th Pass or above) Good communication and interpersonal skills Basic knowledge of airport codes and operations (training may be provided) Physically fit and able to work on feet for long hours Willingness to work in shifts, including nights, weekends, and holidays Team player and quick learner No criminal record; security clearance may be required Benefits: Competitive salary with shift allowances Overtime pay and holiday bonuses Free uniform and duty meals Health insurance (medical, dental, vision) Paid time off (vacation, sick leave, public holidays) Travel concessions or discounted airline tickets Opportunities for promotion and career development On-the-job training and certification programs Employee wellness programs (if available) Work Schedule: Rotational shifts: Morning / Evening / Night Weekend and holiday work required Overtime possible during peak travel seasons

Responsibilities: * Greet guests, manage front desk operations, handle phone calls & emails * Maintain office supplies inventory, order as needed * Coordinate meetings & events, provide exceptional guest service

Good looking female candidate required for Receptionist (Showroom Hostess) position in our showroom in Chennai. Freshers are also eligible. Designation: Showroom Host Experience: 0 to 5 Qualification: +2, ITI / Diploma / Any Degree. Gender: Female Languages Known: Speaking Telugu is must (Salary is not a constraint for the right candidate) Job Descriptions: - Welcoming the customers - Assisting the customers - Guding the customers to counters - Maintaining the Visitors Book - Collecting feedback from customers Benefits: Competitive and on time salary Attractive monthly Incentives. PF & ESI. Salary on Time. Yearly Salary Increment (Performance Basis) Opportunity to grow to higher positions Refreshment Provided For more details: Whatsapp or Call HR Hemashree 7358105860

Guest Relations Ensure Guest Satisfaction by maintaining high service standards Address & Resolve Guest Complaints Conduct regular checks with the guests FOH Management Marketing & Promotions (Collaborate with the marketing team and support them in execution of campaigns) Guest Feedback Management Support Ops team in Events Planning & Execution Regular Performance Evaluations.

Guest Relations Ensure Guest Satisfaction by maintaining high service standards Address & Resolve Guest Complaints Conduct regular checks with the guests FOH Management Marketing & Promotions (Collaborate with the marketing team and support them in execution of campaigns) Guest Feedback Management Support Ops team in Events Planning & Execution Regular Performance Evaluations.

Guest Relations Ensure Guest Satisfaction by maintaining high service standards Address & Resolve Guest Complaints Conduct regular checks with the guests FOH Management Marketing & Promotions (Collaborate with the marketing team and support them in execution of campaigns) Guest Feedback Management Support Ops team in Events Planning & Execution Regular Performance Evaluations.

The Travel and Tourism industry is on the verge of a revolution; The definition of a tour guide is changing with the description of a traveller and tourist. In the current scenario, there are thankfully more travellers who are looking for unique and sustainable ways to experience a destination through understanding the local way of life, taste the regions cuisine, deep dive into the cultural diversity and interact with locals to understand and rejoice all of the above. We, Unventured have over the past 5 years we have been the locals for travellers who want to see our beautiful country beyond the clich. We are rated highly by our travellers as the best in the Industry providing experiential tours in India, Bhutan and South East Asia. As an organization, we believe in focusing not just on our customers but also our team that plays a prominent role in building this way of life where travel meets local experiences through sustainable means. Roles and Responsibilities Were looking for someone with a warm personality and a passion for travel and storytelling. At Unventured, a tour is less about giving out statistical information, and more about a storytelling experience with a local friend. As part of the team, you will be guiding travellers through Bengaluru and Mysuru. Some of the must-have Core/Key skills are Engaging Ability to hold the attention of your guests/travellers without being repetitive. Share information through illuminating and entertaining ways, rather than repeating a list of facts and instructions. Patient Answering questions youve already answered multiple times, you will show both competence and enthusiasm, to help your guest come to a satisfying conclusion to the question they had in mind. Empathetic Feel the Room Your radar is always on to feel the room. You should be able to put people at ease, reassuring them that they are in good hands and that they should try to have the best time possible. Good Sense of Humour A guide with a good sense of humour will increase the enjoyment of the tour and temper any tensions that may arise. Energetic Long days, large groups, physical activity, and nearly daily crisis management require a great deal of energy, both mental and physical. Timely Punctuality is a must-have quality. If you are not on time, that makes for unhappy travellers and frustrated co-guides. Organised The experience should feel seamless and effortless. Logistics should be nearly invisible to the eyes of the participants. Keen interest in History and Culture continuously learn about his/her destination. Look out for new experiences and share them with the team. Knowledge of the local language (Kannada/Hindi) An acute sense of direction Work Experience Prior work experience in the hospitality industry is preferred and not a must.

-Assist with visitor verification and security protocols -Provide exceptional customer service -Experience in a BPO/company environment is required -Excellent communication and interpersonal skills -Proficient in MS Office and basic office equipment Required Candidate profile - Schedule and coordinate interview appointments with HR and candidates - Manage appointment calendar and follow-ups - Handle basic administrative tasks Geetu: 9711150259 Perks and benefits 16+ Years old MNC

Sodexo Food Solutions India Pvt. Ltd. is looking for Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Greetings from Khazana Jewellery!!! We have a Good Opportunity in Showroom as Retail Sales Executive preferred with good communication skills/ presentable & having fair knowledge on sales and customer service. Designation: Retail Sales Executive Eligibility: Fresher / Experienced Qualification: PUC/ HSC ( Intermediate pass) / Diploma / Any Degree (Fresher not eligible who completes Engineering & Post Graduate) Gender: Male. Languages Known: Telugu & English (Salary is not a constraint for the right candidate) Age: 19 to 30. Job Description for Retail Sales Executive: 1. Presents the customer with the needed Jewellery and provides information, such as pricing 2. Expertise in handling customers 3. Sale of the products, up-selling & cross-selling of products/services 4. Responsible for Counter Sales & Store operation 5. Responsible for selling the Gold, Diamond, Platinum, and silver items in Store. 6 .Receive stock additions, QC and manage inventory of the counter 7. Meeting Target as per store business Plan Benefits: Attractive monthly Incentives PF, ESI & Gratuity. Salary on Time. Yearly Salary Increment. Refreshments Provided. Interested can reach us on below number from 10AM to 6 PM. Dilsukh Nagar (Admin In charge - Mr Santhosh - 9150028035 A S Rao Nagar (Admin In charge - Mr Raju - 9150028036 Chanda Nagar (Admin In charge - Mr Srinivas - 9600555751 Kukatpally (Admin In charge - Mr Santhosh - 9150028032 Somajiguda (Admin In charge - Mr Jai Chander 9640544496 Mail Id: careers@khazanajewellery.com | Whats app 7200094700 Regards, HR Team

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Sodexo Food Solutions India Pvt. Ltd. is looking for Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

To maintain hygiene and cleanliness for allotted areas Key Responsibilities Clean and maintain all areas assigned Collection and disposable of garbage Work area cleaning and sanitization Refilling of all consumables Use of appropriate cleaning equipment and chemicals Duties as scheduled for each work area Maintain high level of Safety and hygiene Respond and close all calls with regards to immediate assistance for cleaning Daily rounds of allocated area Well-groomed at all times Complying with all HSE requirements Ensuring the cleanliness and hygiene of allocated area Usage of appropriate cleaning agents and equipment Completing work allotted within the defined time and frequency Being well groomed Using appropriate PPE

To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations. Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment. Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently. Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services. Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers. Supervising a housekeeping department requires someone with good management and communication skills. Qualifications: Should have managed a team Know the job well

Sodexo Food Solutions India Pvt. Ltd. is looking for Supervisor-Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations