2157 Guest Relations Jobs - Page 24

Vividus Hotels is looking for Front Office Manager to join our dynamic team and embark on a rewarding career journey Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients. Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints. Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality. Developing and implementing customer service policies and procedures to ensure a positive guest experience. Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints. Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience. Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment. Experience in front desk or customer service management. Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role.

As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction. Key Responsibilities 1. Cleanliness and Organization Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas. Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness. Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience. 2. Food and Beverage Assistance Assist in the setup and breakdown of dining areas before and after meal service. Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages. Communicate guest requests and preferences to the appropriate staff members promptly and accurately. 3. Customer Service Greet guests warmly and assist them with seating arrangements and any inquiries they may have. Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience. Handle guest complaints or concerns professionally and escalate issues to management when necessary. 4. Team Collaboration Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment. Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations. Assist colleagues during busy periods and offer support wherever needed to uphold service standards. 5. Health and Safety Compliance Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices. Report any safety hazards or maintenance issues to the appropriate personnel immediately. Participate in training sessions on safety protocols and maintain knowledge of emergency procedures. Qualifications High school diploma or equivalent in Hospitality or Hotel Management. Previous experience in a customer service or hospitality role preferred. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Attention to detail and a commitment to maintaining cleanliness standards. Flexibility to work evenings, weekends, and holidays as required. Basic knowledge of food safety and sanitation practices is desirable. As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

Sending Banquet event proposals to the guests and being in timely contact with them. Develop and maintain positive working relationships with others, and support teams to reach common goals. Assisting in implementing the sales strategy as set by the Sales manager. Ensure monthly sales forecast report to send to the management. Maintain retention of regular customers ensure procurement of new clients repeat business for the venue by maintaining regular contact with the customers. Overall responsibility of sales generation for high-end exclusive banquet events. Maintaining the entire sales correspondence database. Maintain all client information and folders. Coordinate with the Banquet operations team on a timely basis to ensure complete customer satisfaction. Promptly respond to all inquiries follow-ups on a regular basis. Preparing function FPS and coordinating with FB for smooth operation. Be a one point of contact a consultant to guests from the first call till the day of the event. Required Education and Skill Education: Bachelors / Diploma in Hospitality Management or related field Related Work Experience: At least 2-3 year of related work experience. Exceptional ability to sell banquets/venues, manage budgets, and meet deadlines. Excellent interpersonal and communication skills in English, Marathi

Overseeing day-to-day operations including check-in/check-outs, guests queries, maintaining guest records, housekeeping, etc. Handle guest interaction in person and also via email correspondence. Staff interactions and management with housekeeping staff and external vendors. Quality control and maintenance. Manage back-office systems and processes. Adhere to finance and accounting standards including daily accounts. Stay up to date about activities and events happening in the hostel and around the city. Ensure that guests have a great time and convert their happiness into great reviews. Responsible to execute tasks which will be inclusive always. Qualifications Experience of at least 1 year in the service industry preferred. Excellent communication skills. Self-starter and willing to take risks. Available to work anytime including weekends. Excellent management and team skills. Education in Hospitality or Hotel Management is mandatory.

Bachelors degree and a minimum 4-7 years of related experience in Sales, Business Development, Marketing or other related fields and/or equivalent combination of education and experience, preferably in Event and Banquet sales related industry; Proficient in Microsoft Word, Excel, and PowerPoint.

Pranav Buildcon is looking for receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brands service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc Develops relationships within community to strengthen and expand customer base for sales opportunities. Assists with managing and developing relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Assists in closing the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the team: Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability. For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants. For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire & engage customers. Sign Contracts with restaurants and handle inquiries from existing and new clients Gather sales lead from the market and approach restaurants actively for conversion Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images & descriptions in the menu, reducing cancellation etc) Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages Should be able to handle potential clients when on the field as the first in command The individual will be responsible for their hired City and will be required to move and set base in the City. Desired Skills : Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory) Confident, Pleasing, and a go-getter personality Decent communication skills in English & Effective local language skills are mandatory Should have basic numerical skills (Eg. growth degrowth) Good Negotiation and influencing skills Self-motivated and driven by targets. Knowledge of MS Office or a similar suite is a plus "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"

Role & responsibilities Greeting and welcoming passengers, and solving issues. Checking in baggage. Making reservations. Assist in Baggage and Cargo Ramp Operations Baggage Screening, Staff Screening, Security Check Interested candidates kindly call HR NISHA - 7418259706 HR Shwetha- 7358359706 Aviation Diploma or Airline Certification Course Preferred. Preferred candidate profile Minimum 10th or +2 or a Graduate Good Communication skills Age between 18-29 yrs. Immediate Joining. Vacancies available in Chennai, Bengaluru, Coimbatore, Kerala Airports Perks and benefits PF,ESI, INCENTIVES, CAB ALLOWANCES, SALARY INCREMENT.

Department: Administration / Front Office Reports To: Office Manager / Administrative Supervisor Job Type: Full-Time Location: Gurgaon (onsite) Job Summary: We are seeking a professional and friendly Receptionist to be the first point of contact for our company. In this role, you will greet visitors, handle incoming calls, and perform a variety of administrative tasks to support the smooth operation of the office. The ideal candidate will have excellent communication skills, a positive attitude, and a strong attention to detail. Key Responsibilities: Greet and welcome guests as soon as they arrive at the office Answer, screen, and forward incoming phone calls Maintain office security by following safety procedures and controlling access (monitoring logbooks, issuing visitor badges) Provide basic and accurate information in person and via phone/email Receive, sort, and distribute daily mail/deliveries Maintain a tidy and presentable reception area with all necessary stationery and materials Schedule appointments and maintain calendars Assist with administrative tasks such as data entry, photocopying, filing, and scanning Manage office supplies and place orders as needed Support other departments with clerical tasks when required Qualifications: Graduation or equivalent; an associate degree or relevant certification is a plus Proven work experience as a receptionist, front office representative, or similar role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Hands-on experience with office equipment (e.g. printers, scanners) Professional attitude and appearance Excellent verbal and written communication skills Strong organizational skills with the ability to multitask Customer service attitude and ability to handle a fast-paced environment

Dear All, We at Lodha are hiring for Front Desk Executive role in Hospitality & Property Management department for our project in Alibaug. Role & responsibilities : - Answering phone calls and transferring to the concerned departments Greeting visitors and guiding them for their meetings Keeping records of the documents and maintaining the data Maintain discipline in all guest areas and demonstrate ethical behavior Maintain complete knowledge about company procedures, policies, Rules & Regulations Demonstrates urgency in response and handling of customer problems and complaints Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas. To take a round of the entire office/site to check if there are any admin related flaws and ensure to inform the concerned department. Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments Increase levels of food service quality and enhance overall ambience of customer experiences. Preferred candidate profile Hotel industry with 2+ years of experience Graduation preferred

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. On-site Gurgaon, HR Scheduled Weekly Hours: 48

Job Title: Front Office Executive (Female) Location: Chennai Perumbakkam Job Summary: We are looking for a dynamic and professional Front Office Executive (Female) to join our real estate team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming atmosphere and providing exceptional customer service. The ideal candidate will possess strong communication skills, a polished appearance, and the ability to handle multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Greet and welcome clients and visitors with a friendly and professional demeanour. Answer, screen, and direct incoming phone calls, providing information about our real estate services. Manage appointment scheduling for property viewings and meetings with agents. Maintain an organized front office area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing correspondence, including emails, mail, and packages. Assist in preparing documents for property listings, client meetings, and presentations. Provide administrative support to the real estate agents, including data entry and filing. Address client inquiries and provide assistance with any issues or concerns promptly. Maintain confidentiality of sensitive information and adhere to company policies. Qualifications: fresher/ 1 year Previous experience with Bachelors degree in Business Administration as a Front Office Executive, Receptionist, or in a similar administrative role, preferably in the real estate industry. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity Excellent verbal and written communication skills. Strong organizational skills with attention to detail and the ability to multitask. Professional appearance and a positive attitude. Ability to work independently as well as part of a team. Salary will be based on the skill , knowledge & experience Apply only those have relevant experience and living in chennai with above KRA to sathish@bscplre.com / Whatsapp to 9500172054

• Hotel/Hospitality background only. • Work as point of contact between key clients and internal teams. • Addressing and resolving key clients' complaints. • Client management/operation of IT food tech Cafeteria. • To priorities business priorities. Required Candidate profile • Exceptional communication, interpersonal, and problem-solving abilities • Ability to build rapport with key clients. • Hospitality Experience • Urgent joiner WhatsApp: 9971022627

Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies.

Key Responsibilities: Assist in researching and compiling destination-specific information (attractions,accommodations, local experiences, dining, travel tips, etc.) Support the product/destination team in developing travel itineraries and destination packages. Coordinate with local vendors, guides, and partners to gather updated information and pricing. Client consultation on calls and emails Follow up of the clients Help maintain and update the internal destination database and content library. Contribute to content creation for destination guides, blog articles, and marketing material. Support the team in quality-checking destination content and ensuring alignment with brand standards. Assist in tracking competitor offerings and emerging travel trends. Skills required: Pursuing or recently completed a degree/diploma in Travel & Tourism, Hospitality,Communications, or a related field. Strong research and writing skills with an eye for detail. Passion for travel and an eagerness to learn about global destinations. Ability to work independently and as part of a team. Proficient in Microsoft Office/Google Workspace Excellent communication and organizational skills.

Duties & Responsibilities Food & Beverage Day to day cafeteria operations incl managing of outsourced catering partners, upkeep & maintenance, record-keeping, employee interface, feedback gathering, etc. Pantry operations incl controls, record-keeping, etc. All aspects of quality control in catering services, incl compliance with Aricent EHS norms & SLAs, & monitoring of caterers production facilities, etc Statutory compliances, incl food hygiene, laboratory testing, pest control, reports, etc Responsibility of catering services equipment, incl inventory, breakage control, upkeep & maintenance, etc Effective management of sub-contractors such as caterers, & other related vendors, and their onsite staff Assistance in identification & shortlisting of various categories of F&B vendors Menu planning and compliance Manpower Operational responsibility for all contract staff (direct & indirect) involved in catering services Training of catering services staff (direct & indirect) in F&B service, Kitchen Stewarding, & soft skills. Grooming in discipline, conduct, dress code and hygiene Conferencing, Meetings Customer Visits & Event Catering Co-ordination and handling of all conferences, meetings & related activities Operation of conferencing infrastructure Co-ordination of F&B hospitality during customer visits

Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.

MALABAR GOLD & DIAMONDS is seeking a dedicated and customer-focused Customer Service Associate to join our team, likely within our entertainment ventures (e.g., Playaza Entertainments). In this role, you will be the front-line ambassador, ensuring exceptional guest experiences by managing front desk operations, promptly resolving inquiries, and maintaining accurate guest records. If you are passionate about providing top-tier service and thrive in a dynamic, guest-centric environment, we invite you to contribute to our commitment to excellence. Roles and Responsibilities Provide exceptional customer service by responding to guests queries, resolving issues promptly, and addressing concerns with professionalism. Manage front desk operations , including handling phone calls, emails, and messages in a courteous and efficient manner. Maintain accurate records of guest interactions using our property management system (PMS). Collaborate with other departments to ensure seamless communication and effective issue resolution for guests. Handle guest check-in and check-out processes , ensuring efficient room allocation and key distribution (if applicable to the specific entertainment venue).

Company Description Welcome to Roadies Rostel Leisure x ARC! Discover a world of elegance, opulence, and adventure at our premier destination in Ahmedabad. Nestled in nature's embrace, our resort offers unparalleled hospitality, lavish accommodations, culinary delights, and thrilling adventures. Role Description This is a full-time on-site role for a General Manager at Roadies Rostel Leisure x ARC in Ahmedabad. The General Manager will oversee daily operations, manage staff, ensure guest satisfaction, and drive business growth. Responsibilities also include financial management, strategic planning, and maintaining high service standards. Qualifications Proven experience in hospitality management, staff supervision, and guest relations Excellent leadership, communication, and decision-making skills Financial acumen and experience in budgeting and profit optimization Strong organizational and strategic planning abilities Knowledge of industry regulations and standards Ability to thrive in a fast-paced environment and adapt to changing circumstances Certifications in hospitality or relevant areas are a plus,

Opening is with a Real estate co -- sector-49 sonha road spaze edge building Key Responsibilities: Client Interactions: Warmly greet clients, answer phone inquiries, and schedule appointments. Appointment Management: Maintain accurate scheduling for therapists and psychiatrists, managing cancellations and rescheduling as needed. Administrative Support: Handle client invoices, track payments, and manage petty cash transactions. Office Management: Coordinate orders for stationery, supplies, and clinic necessities. Supervise maintenance needs (electricity, plumbing, etc.). Team Coordination: Collaborate with support staff and therapists to ensure seamless clinic operations. Miscellaneous Duties: Provide occasional support for staff needs and overall clinic supervision.

This position is ideal for female candidates who are not pursuing ongoing education, and married women are especially encouraged to apply.administrative tasks, handling communications, and ensuring smooth day-to-day office operations.