Guest Relations Executive

As a Guest Relations Executive at this company based in Nagpur, your role will involve welcoming and assisting guests, ensuring exceptional customer service, managing guest inquiries and complaints, and maintaining a pleasant reception area. You will also be responsible for providing information about products and services, assisting with sales, and ensuring a seamless experience for guests by coordinating with other departments. Key Responsibilities: - Welcome and assist guests in a friendly and professional manner - Ensure exceptional customer service at all times - Manage guest inquiries and complaints effectively - Maintain a pleasant and organized reception area - Provide information about products and services to guests - Assist with sales activities as required - Coordinate with other departments to ensure a seamless guest experience Qualifications Required: - Proficiency in Guest Relations and Customer Service skills - Excellent Communication skills - Experience in handling Sales and Receptionist Duties - Strong interpersonal skills and a friendly, approachable demeanor - Ability to multitask and work in a fast-paced environment - Previous experience in the hospitality or beverage industry is a plus - High school diploma or equivalent; additional qualifications in hospitality management will be considered an advantage,