As the first point of contact, the Front Desk Associate plays a vital role in upholding the Club’s high standards of hospitality. This position requires a polished, professional, and personable individual who delivers a seamless welcome and anticipates the needs of members and their guests. Key Responsibilities Greet members and guests with warmth, discretion, and professionalism upon arrival Manage check-ins, reservations, and inquiries with efficiency and attention to detail Handle member and guest requests, including room, dining, and facility bookings Maintain up-to-date records of arrivals, departures, and special requests Coordinate with concierge, housekeeping, dining, and other departments to ensure seamless service Enforce club policies, including dress code, guest access, and privacy protocols Ensure the front desk and reception area remain pristine, organized, and welcoming at all times Handle incoming calls and correspondence with discretion and promptness Assist with administrative tasks and event support as needed Requirements Previous experience in front-of-house, concierge, or guest services (luxury hospitality or private club experience preferred) Impeccable personal presentation and communication skills Discreet, composed, and service-oriented demeanor Proficiency in Microsoft Office and front desk/reservation systems Excellent organizational and time management skills Ability to work flexible hours, including evenings, weekends, and holidays Knowledge of etiquette and appreciation for luxury service standards Job Type: Full-time Pay: ₹10,006.74 - ₹30,058.43 per month Benefits: Food provided Paid sick time Language: English (Required) Hindi (Preferred) Work Location: In person
If you love interacting with newsmakers and leaders, this is the career for you. Your role will be to meet newsmakers and leaders invited to join The Indus Club's membership fraternity, showcase the amazing world of Mumbai's 'Most Admired and Aspired to Club' (as reviewed by ET), and on-board them as members. You will learn, grow and be rewarded with a benefits package that is best of breed. We offer rapid advancement opportunities and a learning/collaborative environment. We seek managers that are capable of forming relationships, have excellent communication/presentation skills and are well groomed. Experience in business development and/or sales in luxury/service/hospitality/airline industries is necessary.
Join the team at Mumbai’s most admired and aspirational luxury club, located in the heart of BKC. Our members include the city’s most prominent business leaders, celebrated cricketers, renowned film personalities, top-tier CEOs, and acclaimed writers. We take pride in delivering impeccable service standards and curating exceptional experiences for our distinguished members — and you will play a key role in making that happen. Your Role: As a Guest Relations Executive, you will be responsible for building and maintaining strong relationships with our elite members, ensuring their needs and expectations are met with the highest levels of professionalism and care. You will work closely with our service teams to maintain and enhance our reputation for exceptional hospitality and world-class service. What We’re Looking For: Prior guest management experience in airline in-flight service or a 5-star hotel. Outstanding communication skills and impeccable personal grooming. A commitment to delivering exceptional customer experiences. A proactive approach and the ability to learn and adapt quickly. What We Offer: Best-in-class remuneration. An ultra-luxe work environment. Regular work hours with weekly offs. Opportunities for continuous learning and rapid career advancement. You will report directly to the Guest Relations Manager/ Head of Operations. If you have a passion for hospitality and the skills to thrive in a high-end, service-driven environment, we’d love to hear from you.
Join the team at Mumbai's most admired and aspirational luxury club, located in the heart of BKC. Our members include the city's most prominent business leaders, celebrated cricketers, renowned film personalities, top-tier CEOs, and acclaimed writers. We take pride in delivering impeccable service standards and curating exceptional experiences for our distinguished members and you will play a key role in making that happen. Your Role: As a Guest Relations Executive, you will be responsible for building and maintaining strong relationships with our elite members, ensuring their needs and expectations are met with the highest levels of professionalism and care. You will work closely with our service teams to maintain and enhance our reputation for exceptional hospitality and world-class service. What We're Looking For: Prior guest management experience in airline in-flight service or a 5-star hotel. Outstanding communication skills and impeccable personal grooming. A commitment to delivering exceptional customer experiences. A proactive approach and the ability to learn and adapt quickly. What We Offer: Best-in-class remuneration. An ultra-luxe work environment. Regular work hours with weekly offs. Opportunities for continuous learning and rapid career advancement. You will report directly to the Guest Relations Manager/ Head of Operations. If you have a passion for hospitality and the skills to thrive in a high-end, service-driven environment, we'd love to hear from you.
If you love interacting with newsmakers and leaders, this is the career for you. Your role will be to meet newsmakers and leaders invited to join The Indus Club's membership fraternity, showcase the amazing world of Mumbai's 'Most Admired and Aspired to Club' (as reviewed by ET), and on-board them as members. You will learn, grow and be rewarded with a benefits package that is best of breed. We offer rapid advancement opportunities and a learning/collaborative environment. We seek managers that are capable of forming relationships, have excellent communication/presentation skills and are well groomed. Experience in business development and/or sales in luxury/service/hospitality/airline industries is necessary.
Join the team at Mumbai’s most admired and aspirational luxury club, located in the heart of BKC. Our members include the city’s most prominent business leaders, celebrated cricketers, renowned film personalities, top-tier CEOs, and acclaimed writers. We take pride in delivering impeccable service standards and curating exceptional experiences for our distinguished members — and you will play a key role in making that happen. Your Role: As a Guest Relations Executive, you will be responsible for building and maintaining strong relationships with our elite members, ensuring their needs and expectations are met with the highest levels of professionalism and care. You will work closely with our service teams to maintain and enhance our reputation for exceptional hospitality and world-class service. What We’re Looking For: Prior guest management experience in airline in-flight service or a 5-star hotel. Outstanding communication skills and impeccable personal grooming. A commitment to delivering exceptional customer experiences. A proactive approach and the ability to learn and adapt quickly. What We Offer: Best-in-class remuneration. An ultra-luxe work environment. Regular work hours with weekly offs. Opportunities for continuous learning and rapid career advancement. You will report directly to the Guest Relations Manager/ Head of Operations. If you have a passion for hospitality and the skills to thrive in a high-end, service-driven environment, we’d love to hear from you.