Front Desk

As the first point of contact, the Front Desk Associate plays a vital role in upholding the Club’s high standards of hospitality. This position requires a polished, professional, and personable individual who delivers a seamless welcome and anticipates the needs of members and their guests.

Key Responsibilities

Greet members and guests with warmth, discretion, and professionalism upon arrival

Manage check-ins, reservations, and inquiries with efficiency and attention to detail

Handle member and guest requests, including room, dining, and facility bookings

Maintain up-to-date records of arrivals, departures, and special requests

Coordinate with concierge, housekeeping, dining, and other departments to ensure seamless service

Enforce club policies, including dress code, guest access, and privacy protocols

Ensure the front desk and reception area remain pristine, organized, and welcoming at all times

Handle incoming calls and correspondence with discretion and promptness

Assist with administrative tasks and event support as needed

Requirements

Previous experience in front-of-house, concierge, or guest services (luxury hospitality or private club experience preferred)

Impeccable personal presentation and communication skills

Discreet, composed, and service-oriented demeanor

Proficiency in Microsoft Office and front desk/reservation systems

Excellent organizational and time management skills

Ability to work flexible hours, including evenings, weekends, and holidays

Knowledge of etiquette and appreciation for luxury service standards

Job Type: Full-time

Pay: ₹10,006.74 - ₹30,058.43 per month

Benefits:

• Food provided
• Paid sick time

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person