Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Focus Diagnostics is a NABL-accredited diagnostic center committed to delivering accurate, reliable, and timely diagnostic services that promote healthier lives. Specializing in preventive health check-ups, advanced pathology, radiology imaging, and wellness packages, we cater to individuals, families, and corporate clients across multiple locations. Equipped with cutting-edge technology and a dedicated team of experienced medical professionals, we ensure precision and clarity in every report to facilitate early detection and proactive health monitoring. Our services include full-body health packages, advanced diagnostic testing, radiology imaging, and corporate health camps. At Focus Diagnostics, we are dedicated to providing accessible, affordable, and reliable quality healthcare while offering personalized care and convenience, such as digital reports and home sample collections.

Role Description

This is a full-time, on-site role for a Front Desk professional at our Hyderabad location. Responsibilities include greeting and assisting patients and visitors, managing front desk operations, handling incoming calls with proper phone etiquette, scheduling appointments, and addressing inquiries. The role also involves performing administrative tasks such as data entry, maintaining patient records, and ensuring a positive experience for all clients through excellent customer service and communication.

Qualifications

  • Proficiency in phone etiquette and reception duties to manage front desk operations effectively and professionally.
  • Strong customer service skills, with a focus on ensuring a positive experience for all clients.
  • Excellent communication skills, both verbal and written, for interacting with patients and staff.
  • Basic to intermediate computer literacy, including proficiency in using scheduling software and maintaining patient records.
  • Strong organizational and multitasking abilities; ability to handle a busy environment and work under pressure.
  • Prior experience in a front desk or receptionist role is preferred but not mandatory.

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