Guest House Caretaker

Job Description: As a Guest House Caretaker at Manipal Dot Net Private Limited, your role is crucial in ensuring the smooth operation and providing exceptional guest experience at the company-owned guest house. You will be responsible for overseeing all aspects of guest services, maintenance, and administration to maintain a welcoming and comfortable environment for our guests. Key Responsibilities: - Guest Services: - Welcome and assist guests during check-in and check-out procedures, providing a warm and friendly atmosphere. - Respond promptly and professionally to guest inquiries, requests, and concerns to ensure a high level of customer satisfaction. - Housekeeping and Maintenance: - Coordinate cleaning schedules and ensure rooms and common areas are maintained to high standards of cleanliness and comfort. - Oversee maintenance and repairs, promptly addressing any issues to guarantee a safe and functional environment. - Inventory and Supplies Management: - Manage inventory levels of guest supplies, linens, and amenities, ensuring they meet guest expectations and company standards. - Monitor and replenish supplies in a timely and cost-effective manner. - Reservations and Bookings: - Handle guest reservations, ensuring accuracy in booking details and availability. - Maintain an organized booking system and communicate reservation information to relevant staff. - Financial Management: - Assist in budget planning and monitor guest house expenses, ensuring cost-effective operations. - Compliance and Safety: - Ensure the guest house operates in compliance with local regulations and safety standards. - Implement and maintain emergency procedures and protocols. - Vendor and Service Provider Management: - Establish and maintain relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions. Qualifications: - Previous experience in hospitality, guest services, or property management is preferred. - Strong interpersonal and communication skills. - Ability to handle multiple tasks and prioritize effectively. - Proficiency in using property management software and basic computer applications. - Knowledge of safety and compliance regulations in the hospitality industry.,