Job
Description
As a Guest House Caretaker at Manipal Dot Net Private Limited, you will play a crucial role in ensuring the smooth operation and exceptional guest experience at our company-owned guest house. Your responsibilities will encompass various aspects such as guest services, maintenance, and administration to uphold a welcoming and comfortable environment for our guests. Your primary focus will be on delivering excellent guest services by welcoming and assisting guests during check-in and check-out procedures, creating a warm and friendly atmosphere. Promptly addressing guest inquiries, requests, and concerns is essential to maintain a high level of customer satisfaction. In terms of housekeeping and maintenance, you will be responsible for coordinating cleaning schedules to uphold high standards of cleanliness and comfort in both rooms and common areas. Additionally, overseeing maintenance and repairs promptly to ensure a safe and functional environment for guests is imperative. Managing inventory levels of guest supplies, linens, and amenities to meet guest expectations and company standards will be part of your duties. Monitoring and replenishing supplies in a timely and cost-effective manner is essential to provide a seamless guest experience. Handling guest reservations with accuracy and maintaining an organized booking system are crucial tasks. Communicating reservation information to relevant staff members and ensuring availability are key responsibilities in this role. Assisting in budget planning, monitoring guest house expenses, and ensuring cost-effective operations will be part of your financial management responsibilities. Ensuring compliance with local regulations and safety standards, as well as implementing and maintaining emergency procedures and protocols, are essential for the safety and well-being of guests. Establishing and maintaining relationships with vendors, contractors, and service providers to ensure quality services and cost-effective solutions is vital for the smooth operation of the guest house. To excel in this role, previous experience in hospitality, guest services, or property management is preferred. Strong interpersonal and communication skills, the ability to handle multiple tasks, and proficiency in using property management software and basic computer applications are also necessary. Knowledge of safety and compliance regulations in the hospitality industry will be beneficial. In return, you can expect a competitive salary and performance-based incentives, along with room and boarding on the premises for yourself and your family. Health insurance, tuition reimbursement for children, retirement savings plans, and opportunities for professional development and growth within the company are some of the benefits you will enjoy as part of this role.,