7 Grievances Handling Jobs

As an HR professional for this role, your primary responsibility will be to develop, update, and enforce HR policies and procedures. You will play a crucial role in ensuring legal compliance with labor laws, regulations, and company policies. Handling grievances, disciplinary actions, and conflict resolution will also be part of your duties. Additionally, you will be responsible for administering employee benefits and resolving related issues. To excel in this position, you must hold a Bachelor's or Master's degree in Human Resources Management, Business Administration, or a related field. A minimum of 2 years of experience in a similar role is required. This is a full-time position that offers benefits such as paid sick time. The work location for this role is in person.,

Job Summary: We are seeking a proactive and experienced Senior HR Executive to join our HR team in a fast-paced IT services/startup environment. The ideal candidate will be responsible for managing HR operations, recruitment, payroll, and statutory compliance (PF, ESI, etc.). We are especially looking to enhance gender diversity in our team and female candidates are strongly encouraged to apply. Key Responsibilities: 1. HR Operations: Handle the entire employee lifecycle, from onboarding to offboarding. Maintain accurate and up-to-date employee records in HRMS/HRIS. Address employee queries and support HR policy implementation. Drive employee engagement and cultural initiatives. 2. Recruitment & Talent Acquisition: Manage end-to-end recruitment: sourcing, screening, interviews, offers, and onboarding. Collaborate with department heads to fulfil resource needs. Use various sourcing platforms, including job boards, LinkedIn, and referrals. Maintain recruitment dashboards and hiring status reports. Requirements: Minimum 3 years of experience in an HR role, preferably 1 year within IT services or startups. We encourage female professionals with a postgraduate qualification in HR, Business Administration, or a related field to apply. Strong knowledge of HR Operations, payroll, PF, ESI, and HR compliance. Experience in managing end-to-end recruitment including sourcing, screening, interviews, offers, and onboarding. Proficiency in Excel and HRMS platforms. Strong communication skills and the ability to work independently in a dynamic environment.

You are a dynamic Talent Acquisition and HR Executive with 1-3 years of experience, responsible for end-to-end recruitment, employee engagement, HR operations, and compliance management. Your role contributes to fostering a positive workplace culture and business success. In Talent Acquisition, you will manage the entire recruitment process, from sourcing and screening to interviewing and onboarding. Your focus will be on developing effective sourcing strategies to attract top talent and collaborating with hiring managers to understand job specifications. Utilize various channels like job portals, social media, employee referrals, and networking to identify potential candidates while ensuring a seamless candidate experience. For HR Operations and Employee Engagement, your responsibilities include assisting in performance management, training, and development initiatives. You will maintain HR records, employee databases, and documentation. Handling employee queries and grievances to create a healthy work environment is crucial. Conduct engagement activities, team-building events, and HR wellness programs to enhance workplace culture while ensuring compliance with company policies, labor laws, and standards. Your Educational Qualifications should include a Bachelor's or Master's degree in HR, Business Administration, or a related field with 1-3 years of experience in Talent Acquisition/HR functions. A strong understanding of recruitment trends and HR best practices, along with excellent communication and interpersonal skills, are essential. You must be able to multitask, prioritize, and thrive in a fast-paced environment. Proficiency in MS Office, HR software, and applicant tracking systems (ATS) is advantageous. At Digiversal, you will find a dynamic and growth-oriented work environment, the opportunity to collaborate with industry experts and a diverse team, professional development, and career growth opportunities. Competitive salary and performance-based incentives are part of the package. Join us in driving excellence in education and business solutions as a valued member of our Talent Acquisition and HR Executive team at Digiversal located in Noida/NCR.,

Oversee all the HR activities of the unit: - WORK FORCE PLANNING: Update Job Description for all employees. RECRUITMENT AND SELECTION : Recruiting and staffing logistics (Full time / part time / contract staff). Maintain quality recruitment process. To oversee recruitments and to ensure that unit is adequately staffed . PERFORMANCE APPRAISAL : Performance management and improvement systems. Managing performance management cycle end to end. Set up and manage performance management process to maintain a high-performance culture (Competency Framework and compensation matrix). EXIT FORMALITIES: Handling exit formalities, Full & Final Settlement and Exit Process, Conducting exit interview process for resigned, quit / terminated employees. Coordinate & manage the Full & Final Settlement. TRAINING & DEVELOPMENT : Plan, organize and track training and development program based on organization needs. Coordinating training requirements and programmes. LEAVE & TIME MANAGEMENT : Handling employee leave & Time Management. Attendance tracking System, Checking the in & out records of employees. Maintain the employee attendance and generate the attendance report by online system for the salary process.. HR MASTER DATA DETAILS : Employees Master Data & Personal File to be maintained. o EMPLOYEE ACTIVITIES: Managing employee relation activities, Handling employee grievance. Employment and compliance to regulatory concerns and reporting . PAYROLL DETAILS : Handling payroll inputs. Coordinate with the finance for monthly payroll system; make necessary entries for new joiners, separation cases, unpaid leave etc., o MONTHLY PAYROLL INPUTS : Ensure smooth payroll processing and remittance of salaries to all employees . MONTHLY REPORTS : Prepare MIS on a monthly basis . MANPOWER BUDGET: Prepare manpower budget for the year and ensure that manpower budgets are adhered to. POLICIES & PROCEDURES : Create & implement policies & procedures according to Organizations need. Initiate employee motivation programs and other employee engagement activities. Responsible for completion of tasks assigned by corporate HR

As a Customer Service Executive in the financial services sector, your primary responsibility will be to handle various customer service requirements including account opening, DMAT account opening, addressing grievances, selling liability products, educating customers on product features, and facilitating cheque book issuance. The quality of advice you provide to customers, as evaluated by both customers and supervisors, will be a key performance indicator. Additionally, your speed and efficiency in delivering services will be closely monitored. You will be expected to meet sales targets for both bank and investment products by not only addressing the customer's stated needs but also by identifying opportunities to provide additional products that enhance customer value. Cross-selling of asset products and providing support to relationship managers managing High Net Worth Individual (HNI) relationships will also be part of your duties. It is crucial to ensure low attrition rates and focus on customer acquisition through referrals from existing satisfied customers. To qualify for this role, you should hold a graduate degree with a total work experience of 1-3 years, with at least 1 year of experience in the financial services or banking industry. A balanced blend of service and sales orientation is essential for this position. Candidates with a background in customer service from financial institutions such as mutual funds, securities houses, etc., with a strong sales orientation, will be given preference. In summary, this role requires a proactive and customer-centric approach, with a focus on delivering high-quality service, meeting sales targets, and enhancing overall customer satisfaction. Your ability to effectively balance service excellence with sales goals will be critical in achieving success in this position.,

As a Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations, your primary responsibility will be to handle various customer service requirements such as account opening, DMAT account opening, addressing grievances, selling liability products, educating customers on product features, and issuing cheque books. The quality of advice provided to customers, as evaluated by customers and supervisors, will be a key performance indicator. Additionally, your speed and efficiency in delivering services and achieving sales targets for bank and investment products will be crucial. You will be expected to go beyond the expressed needs of customers by recommending other suitable products, thereby enhancing customer value. Cross-selling of asset products and providing backup support to relationship managers managing High Net Worth Individual (HNI) relationships will also be part of your role. It will be essential to ensure low attrition rates and focus on customer acquisition through referrals from existing customers. Ideal candidates for this position are graduates with a total work experience of 1-3 years, including at least 1 year in financial services or banks. A balanced blend of service and sales orientation is preferred, although a slightly higher emphasis on sales orientation can be acceptable. Candidates with experience in customer service roles within financial services, such as mutual funds or securities houses, and a strong sales orientation are encouraged to apply.,

Roles and Responsibility Manage and implement effective recruitment strategies to attract top talent. Develop and maintain strong relationships with employees, management, and other stakeholders. Design and deliver training programs to enhance employee skills and knowledge. Handle employee grievances and conflicts fairly and promptly. Ensure compliance with labor laws and regulations. Analyze HR metrics to identify areas for improvement. Job Requirements Proven experience as an HR Executive or similar role. Strong knowledge of labor laws and regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to maintain confidentiality and handle sensitive information. Proficient in MS Office and HR software applications. Strong analytical and organizational skills.