GNM or BSC Nursing Officer

Job Description: Nursing Officer

About Emoha:

Emoha is a ‘connected community’ for elders and their families, bringing together world-class expertise

and delivering single-click access to a range of health, emergency, social-engagement, convenience

services at home, so that elders can live life to the fullest.

Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually

worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United

States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry-leading

portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com

What this role Looks like?

We are currently seeking a highly skilled and experienced Nursing Officer to join our team. The

Nursing Officer will play a crucial role in overseeing the daily operations, managing a team of nurses

and attendants, developing care plans, handling escalations, and ensuring the highest standards of

care for our elderly clients.

You’ll enjoy this role if you are:

• Passionate about our mission of serving the elders

• Possess a performance mindset and raise the bar of achievement consistently.

• Comfortable with ambiguity and change

• A collaborator and open communicator who believes in building relationships regardless of

title or tenure.

• A culture builder who understands and believes in building diverse and inclusive teams.

Your day to day is:

• Daily Operations Management: Oversee the day-to-day operations of the home healthcare

department, ensuring efficient service delivery, adherence to protocols, and timely

resolution of issues.

• Team Management: Lead and manage a team of nurses and attendants, including

recruitment, training, performance evaluation, and career development to maintain a high performing workforce.

• Care Plan Development and Review: Collaborate with healthcare professionals to develop

personalized care plans for clients, regularly reviewing and updating them to meet their

changing needs.

• Escalation Handling: Address and resolve any escalated issues or concerns from clients,

families, or caregivers, ensuring a timely and satisfactory resolution.

• Training and Development: Conduct training sessions and provide ongoing support and

guidance to nurses and attendants, ensuring their continuous professional development

and adherence to quality standards.

• Empanelment and Vendor Management: Manage the empanelment process of nursing

and attendant vendors, ensuring compliance with organizational standards and monitoring

their performance.

• Collaboration and Coordination: Work closely with multidisciplinary teams, including

doctors, therapists, and social workers, to ensure comprehensive and holistic care for

clients.

You’ll be successful in this role if you have:

• Nursing Background: should have a nursing background with a minimum of 7 years of

experience in the healthcare industry.

• Home Healthcare Experience: Previous experience in the home healthcare industry,

preferably in a managerial or supervisory role, is highly desirable.

• Care Plan Development: Strong expertise in developing and reviewing care plans for clients,

considering their specific medical conditions, preferences, and goals.

• Escalation Handling Skills: Excellent problem-solving and conflict resolution skills to

effectively manage and resolve any escalated issues or concerns.

• Training and Development: Proven ability to design and deliver training programs,

providing continuous support and mentoring to nursing staff for their professional growth.

• Empanelment and Vendor Management: Familiarity with vendor management processes,

including empanelment, performance monitoring, and ensuring adherence to quality

standards.

• Strong Communication: Excellent verbal and written communication skills, with the ability

to effectively interact with clients, families, healthcare professionals, and other

stakeholders.

Benefits:

• An incredible team of smart and supportive people

• A competitive compensation package, including attractive health and accidental insurance.

• Amazing variable components (Retention, incentives, etc.)

• We are generous with ESOPs for folks who treat Emoha like their own company.

Qualifications:

• B. Nursing Degree: BSc Nursing or GNM (General Nursing and Midwifery) degree from a

recognized institution.

Location:

Goa & Malad

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person