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Home
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PW (PhysicsWallah)
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General Manager

General Manager

PW (PhysicsWallah)

15 years

0 Lacs

Noida Uttar Pradesh India

Posted:19 hours ago| Platform:

Apply

Skills Required

coding mobile learning drive strategy content coordination leadership efficiency scalability design onboarding automation data engagement retention management lean crm sigma certification

Work Mode

On-site

Job Type

Full Time

Job Description

🚀 Position:

📍 Location:

🏢 Company:

🕒 Type:

Contact: deeksha.rajawat@pw.live

About CuriousJr:

Grades 3 to 8

Role Overview:

GM – Operations Excellence

Key Responsibilities:

Design and streamline operations for student onboarding, learning journeys, and educator support
Build SOPs and automation frameworks to scale content and delivery processes
Monitor student progress data and optimize learning operations for better outcomes
Collaborate with product, tech, and academic teams to ensure operational alignment
Track and improve KPIs related to engagement, retention, and operational efficiency
Implement project management frameworks to handle high-volume academic operations
Identify areas of inefficiency and deploy process improvement methodologies (Lean/Six Sigma)

Qualifications:

8–15 years of experience in
operations excellence, EdTech, or consumer-tech startups
Experience managing
learning operations
,
content delivery
, or
customer lifecycle workflows
Exposure to
process automation tools
, CRM platforms, or learning management systems
Strong analytical mindset with experience driving data-backed decisions
Lean Six Sigma certification preferred but not mandatory
Excellent leadership, people management, and stakeholder coordination skills
Passion for
education
and impact-driven innovation

Nice to Have:

Prior experience in a
K-12 EdTech
environment
Exposure to mobile-first or vernacular-first user bases
Worked with distributed academic or tutor teams

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