General Manager Human Resources

Company Description

VPS Lakeshore is one of Kerala's largest independent multi-specialty hospitals, renowned for excellence in medical education, pioneering research, and patient-centered clinical care. Providing 24/7 emergency, primary, and specialised care across virtually every field of medicine, VPS Lakeshore is a trusted healthcare destination for patients worldwide. Our cutting-edge, hi-tech healthcare facility sets world-class standards in healthcare delivery, with specialties spanning Multi-Organ Transplantation, Gastroenterology, Oncology, Orthopedics, Neurology, Cardiology, and more. Established in 1996 and officially opened in 2003, VPS Lakeshore quickly became a center of international healthcare excellence, offering advanced clinical programs and exceptional care to both Indian and international patients.

Role Description

This is a full-time on-site role for a General Manager Human Resources located in Kochi, India. The General Manager – Human Resources will provide strategic leadership and oversight of the hospital’s human resources function. The role is responsible for formulating and implementing HR policies, ensuring statutory and NABH compliance, managing talent acquisition and workforce development, and fostering a high-performance and engaged organizational culture across the hospital.

Qualifications

• Master’s degree in Human Resources, Business Administration, or related field.
• 15-20 years of progressive HR experience, preferably in healthcare
• Proven experience managing large teams and HR operations.
• Strong knowledge of labor laws, statutory compliance, and HR best practices.
• Excellent leadership, communication, and interpersonal skills.

Key Responsibilities:

• Develop and implement HR strategies and policies aligned with hospital goals.
• Oversee recruitment, onboarding, and retention of clinical and administrative staff.
• Manage performance appraisal, learning & development, and succession planning.
• Ensure compliance with labor laws, statutory requirements, and NABH standards.
• Lead employee engagement, grievance resolution, and staff welfare initiatives.
• Supervise payroll, benefits administration, and HR reporting.
• Collaborate with hospital leadership to optimize workforce planning and operational efficiency.