GDS Ticketing & Sales Executive – B2B

GDS Ticketing & Sales Executive – B2B

🔷 Experience: 4–5 years

🔷 Location: Gurugram

🔷 Industry: Travel & Tourism

4 Years Sabre Experience Mandatory

Key Responsibilities

Ticketing (GDS Operations):

🔶 Issue, reissue, cancel, and refund air tickets using Amadeus, Sabre, or Galileo.

🔶 Handle fare constructions, revalidations, manual pricing, and schedule changes.

🔶 Ensure accuracy in PNR management, airline fare rules, and compliance with IATA/BSP regulations.

🔶 Manage and resolve ticketing errors, queue handling, and post-ticketing support.

🔶 Coordinate with airlines for fare audits, ADM/ACM disputes, and complex ticketing cases.

Sales & Business Development (B2B):

🔺 Conduct cold calls and follow-ups with potential B2B partners (Online Travel Agencies & travel agencies).

🔺 Present and promote the company’s ticketing services, tools, and support offerings.

🔺 Onboard new partners through the registration and integration process.

🔺 Maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.

🔺 Gather and share client feedback to improve service quality and offerings.

Coordination & Support:

🔶 Collaborate with internal teams (tech, finance, and customer support) for smooth ticketing operations.

🔶 Provide after-sales support and assist partners with operational or service-related queries.

🔶 Maintain accurate records of all ticketing and sales activities.

Qualifications

🔺 3–5 years of hands-on experience with GDS platforms (Amadeus, Sabre, Travelport).

🔺 Strong ticket sales and reservation knowledge.

🔺 Excellent communication and customer service skills.

🔺 Fluency in English (written and verbal).

🔺 Proven sales and negotiation abilities.

Ability to work effectively in a fast-paced, team-oriented environment.

Bachelor’s degree in Travel & Tourism, Business Administration, or a related field (preferred).

If you have a passion for travel technology, ticketing excellence, and B2B client relationships — we’d love to hear from you!

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✅ consultant@blueberryunicorn.com

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